6 anz
September 3rd & 4th 2026 - Melbourne, Australia

Days of Knowledge
ANZ 2026

Days of Knowledge ANZ 2026 is a conference for all Dynamics 365 Business Central partners, developers, consultants, ISVs and users in Australia and New Zealand. The conference will be held in English and participation is ticketed (registration required - limited number of places)

Billing for time is dead

Consultancies that fail to adapt to an AI-first world will not survive. Customers are self-enabling, delivery timeframes keep shrinking, and fixed price is becoming the default expectation. None of that is survivable while consultants still spend their week transcribing workshop notes into requirements, rewriting the same patterns, generating test data and chasing reviews. Agents can absorb that work if you build a pipeline rather than prompt one task at a time, and the payoff is not just cost: it is consistency, speed, and being able to quote a fixed price without padding it. What it hands back is the part customers were always buying and still cannot get from a chatbot: someone who knows their business well enough to ask the right question in the workshop, judgment about what not to build, and a name against the outcome at go-live.

This session is how we rebuilt our practice into an agentic implementation model: what we automated, what broke, and what it taught us about where consultants still earn their fee.

Speakers:

Carl Head

Business systems industry veteran and Equerra co-founder.

Carl Head has over 20 years’ experience implementing business systems across the world, spanning industries from manufacturing and supply chain to professional services and retail. A specialist in Microsoft Dynamics 365, he focuses on building people-centric solutions that sit at the intersection of technology, process, and human experience; helping organisations get genuine value from digital transformation.