1-3 November 2023
Directions EMEA 2023
Directions EMEA is the "Go To" place where Dynamics partners share the future. It's the preferred global community for collaborating and learning from Microsoft, MVPs, ISVs, VARs and their peers. The focus is on helping the SMB market unlock its full potential in technical, business development and strategy with ERP, CRM, and Cloud solutions, including the Microsoft Power Platform, Microsoft Dynamics 365 Business Central, and Azure.
08-04-2025
When to Position ExpandIT vs. Microsoft CE for Field Service
With multiple field service solutions available, how do you determine the best fit for your customers? Understanding key differences in integration, cost, implementation, risk tolerance, support, and sales engagement can make all the difference.
In this session, we'll break down:
Scope & Integration - When customization is worth it—and when it's not.
Cost - How pricing models compare and what that means for customers.
Implementation - What it takes to get each solution up and running.
Risk Tolerance - Whether a customer needs a proven approach or a modification heavy option.
Support - What happens after the sale when customers need help.
Sales & Pre-Sales Support - The role of vendor support in helping partners navigate the sales process.
Join us for a practical discussion on how to position each solution with confidence.
Speakers:
John Macdonald
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