07-04-2025

The Functional Consultant's Toolbox - Troubleshooting tools in Business Central you need to know!

10:15 - 11:00 Primrose 1/2 Back to event schedule

Join us as we walk through new and some not-so-new tools the functional consultant has available to troubleshoot problems. You don't need to be a system admin or technical to benefit from this session. These tools can help you resolve a customer's problem in your first interaction.

Topics covered will include but not limited to:

1. How to see the data behind a page and use it to find the answer
2. Customization vs. Personalization - troubleshooting including when they might not play well with each other
3. Understanding error messages
4. How to know who is making changes to data
5. When to use Edit in Excel vs. Config package for data updates
6. And more.....

Speakers:

Cynthia Priebe

Microsoft MVP, Certified Trainer and Business Central Functional Consultant passionate about Sharing the Righter Way to work in Business Central

When it comes to solving tough problems with Microsoft D365 Business Central (BC), Cynthia Priebe has built a reputation as a go-to resource for accounting/finance, process automation, operations, inventory control, & more. With a deep knowledge of all things BC, Cynthia enjoys Sharing the Righter Way™, of frequently more than one, to work in BC!

Selected to write exam items for the first MB-800 exam, she is also a frequent presenter, published author, Microsoft MVP, Certified Trainer & Certified Business Central Functional Consultant. Cynthia loves sharing her knowledge in ways that make the complicated understandable. As an independent consultant of Business Central for more than 10 years and a practice manager for 8 years prior to that, Cynthia has helped 100's of companies to improve their processes and their system utilization using standard functionality in BC.