09-04-2025
Avoiding a $1 million Lawsuit: Aim for a Higher Standard of Project Management
We've been asked for advice related to two large, failed ERP implementations that have led to million dollar lawsuits. What started out with well-intentioned ambitious implementations turned into disorganized, impossible projects, resulting in very unhappy customers.
In this session, we'll share what we've learned from the lawsuits, and our recommendations on improving projects, including sales promises, project processes, legal documents, "best practices", technical debt, and being honest about your capabilities and limitations. We are not lawyers, but we'll share what we observed in the lawsuits, as well as the practices and discipline required for a partner to protect themselves.
Learning Objectives:
• Avoiding early mistakes in the engagement
• Why contracts and lawyers matter
• Simple steps to protect your practice
• Daily practices and consistent disciplines to reduce risks
Speakers:
Steve Endow
Microsoft MVP - Blue Dragonfly, LLC
Steve Endow is a Microsoft MVP with over 20 years of ERP consulting and software development experience. He is a co-founder of Blue Dragonfly, LLC, which develops Business Central customizations and applications.
Steve Endow
Microsoft MVP - Blue Dragonfly, LLC
Steve Endow is a Microsoft MVP with over 20 years of ERP consulting and software development experience. He is a co-founder of Blue Dragonfly, LLC, which develops Business Central customizations and applications.
Tanya Henderson
Tanya Henderson, Solution Architect/Owner, Tess Team
Tanya Henderson is the founder of Tess Team . Tanya has been an entrepreneur for over 25 years and is passionate about ERP solutions and Power Bi Reporting. Tanya is a solution architect, consultant and trainer who is a Microsoft Certified Professional in Dynamics GP, Dynamics BC and Power BI. She believes in the giving back as an active community Leader through philanthropy in the Salt Lake City region and the Microsoft Technical community.
Tanya Henderson
Tanya Henderson, Solution Architect/Owner, Tess Team
Tanya Henderson is the founder of Tess Team . Tanya has been an entrepreneur for over 25 years and is passionate about ERP solutions and Power Bi Reporting. Tanya is a solution architect, consultant and trainer who is a Microsoft Certified Professional in Dynamics GP, Dynamics BC and Power BI. She believes in the giving back as an active community Leader through philanthropy in the Salt Lake City region and the Microsoft Technical community.