Provide Impressive Customer Support Using the Business Central Admin Center API

In this session, you'll learn how you can save time and improve your Business Central customer support by using the Business Central Admin Center API.

Instead of manually clicking through Admin Center to create sandboxes, check BC versions, change BC upgrade dates, or monitor customer storage capacity, you can use the BC Admin Center API to handle these tasks automatically.

In this session, I'll demonstrate how to use the Admin Center API, review the available commands, and discuss how to provide more value to your customers while reducing the amount of time you spend on these support tasks. I'll also share some limitations and difficulties I've encountered using the Admin Center API.

Learning Objectives:

• Learn how to setup and call the Admin Center API
• Learn the commands available through the BC Admin Center API
• Discuss how to offer value to customers using the Admin API
• How to reduce time spent on basic support tasks
Discuss technical challenges to leveraging the Admin API