07-04-2025

The Future of Sales: Harnessing the Power of Copilot Studio in Dynamics 365 Sales

14:45 - 15:30 Primrose 6/7 Back to event schedule

Join this strategic overview to understand how integrating Copilot Studio with Dynamics 365 Sales can revolutionize your sales operations. Explore the vision behind Microsoft's AI integration, learn how to align AI capabilities with your sales objectives, and see real-world applications that drive efficiency and revenue growth. We'll discuss strategic deployment, customization for competitive advantage, and how AI can be a game-changer in your sales strategy.

Speakers:

Ryan Redmond

Technology Advisor & CX Advocate -->Turning Ideas into Impact

Ryan Redmond, with over 20 years in CRM and business process optimization, has journeyed from the Navy Nuclear Power Program to founding Customer Dynamics and Optrua.

His focus is on efficiency, innovation, and customer-centric solutions in Dynamics CRM, addressing issues like lost leads, poor sales forecasting, and inefficient reporting.

Optrua offers managed CRM services, providing a full team support system to streamline processes, enhance usability, and deliver data-driven insights.

With a BS in Mechanical Engineering and a black belt in Shaolin Kung Fu, Ryan brings discipline and strategic thinking to help small businesses.

Let's connect to turn CRM challenges into advantages, enhancing customer engagement and employee productivity.