07-04-2025

Breaking Up with Your Payment Processor? It's Not You, It's Them

11:15 - 11:45 Agave 5 Back to event schedule

Integrated BC payments - Route to the payment processor of your choice.

Switching payment processors can feel daunting, especially after you've invested time and money into the relationship. But as your business grows, it's vital to ensure your payment processor meets your evolving needs. High fees, limited-service options, or subpar support can make sticking with your current provider a costly decision. Sometimes, moving on to a better fit can enhance your operations, savings, security, and customer satisfaction.

In this session, we'll break down key features and services to look for when choosing a new processor, helping you make a confident, well-informed decision that aligns with your business goals.

Speakers:

John Pleau

Red Maple, Partner Development Director

John has been in the world of card present and card not present for the last 20+ years. John has partnered and implemented B2C and B2B global payment solutions with some of the most influential software companies (including Microsoft, Oracle, Salesforce, Epicor, Intuit, Eci Solutions, McKesson, and NCR, etc.) in the world.

John has a strong background in cross border payments, surcharging, Marketplaces, Fraud solutions, mobile payments, Installment payments, PCI, PSD2, GDPR, e-wallets, ACH, tax management, Card Account Updater, Level 2 & 3, and end to end encrypted payment solutions.

John Pleau

Everything Payments

John has been in the world of card present and card not present for the last 20+ years. John has partnered and implemented B2C and B2B global payment solutions with some of the most influential software companies (including Microsoft, Oracle, Salesforce, Epicor, Intuit, Eci Solutions, McKesson, and NCR, etc.) in the world.

John has a strong background in Microsoft F&O and BC payments, Marketplaces, mobile payments, Installment payments, PCI, VISA VMPI, PSD2, GDPR, e-wallets, ACH, tax management, Card Account Updater, Level 2 & 3, and end to end encrypted payment solutions.