08-04-2025

When to Position ExpandIT vs. Microsoft CE for Field Service

13:00 - 13:30 Primrose 5(10) Back to event schedule

With multiple field service solutions available, how do you determine the best fit for your customers? Understanding key differences in integration, cost, implementation, risk tolerance, support, and sales engagement can make all the difference.
In this session, we'll break down:

Scope & Integration - When customization is worth it—and when it's not.

Cost - How pricing models compare and what that means for customers.

Implementation - What it takes to get each solution up and running.

Risk Tolerance - Whether a customer needs a proven approach or a modification heavy option.

Support - What happens after the sale when customers need help.

Sales & Pre-Sales Support - The role of vendor support in helping partners navigate the sales process.


Join us for a practical discussion on how to position each solution with confidence.

Speakers:

John Macdonald

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