07-11-2024
Round table for consultants in Business Central - How to deal with difficult user
Your customer or better the CEO want to do an update to the latest version of Business Central?
But the team behind is not willing to follow?
What can you do as consultant to help the enduser losing their fears about a change and how can you help the business managament of your customer to be happy?
Let's talk about the main factor in an ERP-upgrade: the human being!
Tipps included!
Speakers:
Sonja Klimke
SPOTS-BSS GmbH - CEO
More then 20 years experience around NAV and now Business Central. Originally ERP and IT manager at end user site - later working for a Microsoft Gold partner in support and projects and now since over 12 years having my own company for workshops, support and more.
Next to this author of several book series for NAV and Business Central in German as well some soft skill books.
Sonja Klimke
SPOTS-BSS GmbH - CEO
More then 20 years experience around NAV and now Business Central. Originally ERP and IT manager at end user site - later working for a Microsoft Gold partner in support and projects and now since over 12 years having my own company for workshops, support and more.
Next to this author of several book series for NAV and Business Central in German as well some soft skill books.