4-6 November 2025 in Poznan, Poland
Directions EMEA 2025
Join us for Directions EMEA 2025 - experience the latest updates from Microsoft and the ecosystem while connecting with the entire Business Central community, including resellers, add-on providers, Microsoft, CSPs, MVPs, developers, consultants, sales and marketing professionals, and business leaders. Fuel your motivation, inspiration, and success through sharing and collaboration.
Sigmax | Live Demo: Your All-in-One Field Service Toolbox
Join our ISV session for a hands-on demo of how the Sigmax Field Service Toolbox helps you, as a partner, empower service organizations to work more efficiently with Microsoft Dynamics 365 Business Central.
Discover how our all-in-one toolbox seamlessly combines planning, managing, and executing service orders in the field. All within standard Business Central and our ISV solution.
With over 20 years of experience in the field service industry, Sigmax knows the challenges service companies face. We have translated our deep domain expertise into a standardized solution that not only helps organizations address their current challenges, but also provides growth opportunities to keep optimizing. Thanks to its modular design and flexible configuration, our solution allows companies to easily adopt future innovations and adapt to evolving industry needs.
Speakers:
Manuel Bilgic
Enabling partners to optimize field service processes
With over 20 years of experience in the tech industry, and more than a decade dedicated to the field service sector, Manuel Bilgic brings a deep understanding of both technology and industry-specific challenges. In his role at Sigmax, he leverages his expertise together with a dedicated team to support partners and customers in optimizing their field service processes and overcoming operational challenges. Manuel is passionate about helping organizations unlock efficiency and growth by translating complex needs into practical, future-ready solutions.
Rick Scherphof
Turning service challenges into clear solutions.
Rick Scherphof is Sales Executive at Sigmax Field Service Solutions, where he helps organizations transform complex service operations into streamlined, future-proof processes. With a clear and straightforward approach, Rick bridges the gap between technology and business value, ensuring that clients not only understand the solutions but also see measurable impact in their daily operations.
Throughout his career in sales and customer engagement, Rick has built a reputation for being direct, practical, and focused on results. He thrives on translating customer challenges into concrete solutions that deliver efficiency and long-term value.
At Sigmax, Rick works closely with organizations across industries to modernize their field service management, from planning and scheduling to mobile workforce enablement. His forward-looking perspective and no-nonsense style make him a trusted advisor for companies navigating digital transformation.