4-6 November 2025 in Poznan, Poland
Directions EMEA 2025
Join us for Directions EMEA 2025 - experience the latest updates from Microsoft and the ecosystem while connecting with the entire Business Central community, including resellers, add-on providers, Microsoft, CSPs, MVPs, developers, consultants, sales and marketing professionals, and business leaders. Fuel your motivation, inspiration, and success through sharing and collaboration.
Microsoft Presents: What's New in the Sales Order Agent and Its Agent-First UI (Repeat)
Join us for an in-depth session on how Business Central is reimagining the user experience with an Agent-First UI while delivering powerful new capabilities in the Sales Order Agent.
We'll explore the human-in-the-loop (HITL) design philosophy that keeps users in control as agents streamline complex workflows, from sales order creation to approvals and beyond. See how the Agentic UI enables intuitive interactions, secure task execution, and real-world value through scenarios like monitoring shared mailboxes, drafting quotes, and handling multi-turn conversations.
At the same time, discover what's new in the Sales Order Agent, including:
- Support for email attachments
- Enhanced search
- Advanced availability checks with capable-to-promise
- Natural language guidance
- Improved shipping address handling
Expect live demos, behind-the-scenes insights, and a roadmap preview of how Business Central is evolving into an agent-first platform for smarter, more collaborative workflows.
Speakers:
Erida Nurce
Software Engineer II @ Microsoft
Erida is a Software Engineer II at Microsoft and has been part of the Dynamics 365 Business Central team for 5 years. Her expertise areas include the browser client, the mobile app, Tenant Admin Center, accessibility, agent UX, etc.
Erida Nurce
Software Engineer II @ Microsoft
Erida is a Software Engineer II at Microsoft and has been part of the Dynamics 365 Business Central team for 5 years. Her expertise areas include the browser client, the mobile app, Tenant Admin Center, accessibility, agent UX, etc.
Qasim Ikram
Senior Software Engineer
Senior Software Engineer working in application group for Dynamics 365 Business Central.
Qasim Ikram
Senior Software Engineer
Senior Software Engineer working in application group for Dynamics 365 Business Central.
Sessions
Microsoft Presents: What's New in the Sales Order Agent and Its Agent-First UI Microsoft workshop: Developing and testing Copilot in Business Central Microsoft Workshop: Get Started with Sales Order Agent Microsoft Presents: What's New in the Sales Order Agent and Its Agent-First UI (Repeat)