4-6 November 2025 in Poznan, Poland
Directions EMEA 2025
Join us for Directions EMEA 2025 - experience the latest updates from Microsoft and the ecosystem while connecting with the entire Business Central community, including resellers, add-on providers, Microsoft, CSPs, MVPs, developers, consultants, sales and marketing professionals, and business leaders. Fuel your motivation, inspiration, and success through sharing and collaboration.
The Future of Business Central environment management at scale: API + Telemetry + AI
In today's fast-paced business, managing multiple Business Central customer's environments efficiently is crucial for maintaining seamless operations.
In this session we'll se how you can transform your Business Central administration from reactive to proactive with the power of AI, telemetry, and the Admin Center APIs (all working together) and how to monitor, manage, and optimize hundreds of BC environments simultaneously while predicting issues before they impact your business.
You will learn real-world strategies and techniques for implementing intelligent automation, leveraging telemetry data for insights, and building scalable administrative workflows that reduce manual effort by more than 80%.
Whether you're managing 10 or 1000+ customer's environments, this session will show you how to turn your BC administration into a strategic advantage using innovative technologies that are transforming how businesses operate at scale.
Speakers:
Duilio Tacconi
Performance Specialist at EOS Solutions Group. Microsoft MVP | MCT and Author.
Microsoft MVP | MCT and Author.
In the ERP business with Microsoft and non-Microsoft technologies since 1998. Truly passionate about Microsoft Dynamics NAV / 365 Business Central since 2004. It was love at first sight with a NAV 3.70 A (yes, A. Not B).
Former Microsoft Employee as Sr. Escalation Engineer in the technical area for 15 years: from 2008 to 2023. I have helped many good fellas all over the world resolving issues with the product (roughly 5K+ support requests handled in all of these years).
Currently implementing processes to analyze performance data through telemetries and other tools to get insights how to boost up customer businesses. Also involved in continuous update of online and on-premises customers and internal /external readiness.
Duilio Tacconi
Performance Specialist at EOS Solutions Group. Microsoft MVP | MCT and Author.
Microsoft MVP | MCT and Author.
In the ERP business with Microsoft and non-Microsoft technologies since 1998. Truly passionate about Microsoft Dynamics NAV / 365 Business Central since 2004. It was love at first sight with a NAV 3.70 A (yes, A. Not B).
Former Microsoft Employee as Sr. Escalation Engineer in the technical area for 15 years: from 2008 to 2023. I have helped many good fellas all over the world resolving issues with the product (roughly 5K+ support requests handled in all of these years).
Currently implementing processes to analyze performance data through telemetries and other tools to get insights how to boost up customer businesses. Also involved in continuous update of online and on-premises customers and internal /external readiness.
Stefano Demiliani
Microsoft MVP. Microsoft MCT Regional Lead. CTO for NAV-lab Group. Azure Solution Architect and DevOps Engineer. Microsoft MCSD, MCSA. International Speaker, Trainer and Author.
Stefano Demiliani is a Microsoft MVP for Business Applications and for Azure and the MCT Regional Lead for Italy.
He's the author of many successful IT books related to Dynamics NAV, Dynamics 365 Business Central, Azure DevOps, Azure solution development and Power Platform.
He's the winner of the global "Tech Start of the Year" Digital Revolution Award 2023 (the "Tech Star of the Year" award recognizes outstanding contributions to the cloud industry by individuals working at any level within an organization).
Stefano Demiliani
Microsoft MVP. Microsoft MCT Regional Lead. CTO for NAV-lab Group. Azure Solution Architect and DevOps Engineer. Microsoft MCSD, MCSA. International Speaker, Trainer and Author.
Stefano Demiliani is a Microsoft MVP for Business Applications and for Azure and the MCT Regional Lead for Italy.
He's the author of many successful IT books related to Dynamics NAV, Dynamics 365 Business Central, Azure DevOps, Azure solution development and Power Platform.
He's the winner of the global "Tech Start of the Year" Digital Revolution Award 2023 (the "Tech Star of the Year" award recognizes outstanding contributions to the cloud industry by individuals working at any level within an organization).