23-25 September 2026 - Copenhagen, Denmark
Directions for Enterprise 2026
Global community for Microsoft Dynamics 365 F&SCM partners
Directions for Enterprise is where the global Microsoft Dynamics 365 Finance & Supply Chain Management partner ecosystem comes together to shape what’s next. It brings together Microsoft, system integrators, ISVs, industry leaders and key decision-makers actively building and delivering enterprise solutions.
Over three focused days, you’ll gain practical insights, strategic perspectives, and direct access to the conversations that matter - from Agentic ERP to real-world AI. Expect actionable content and high-value connections designed to help you make smarter decisions, accelerate innovation, and grow your business.
Normal ticket - 1499 EUR
Group discount 10% for 5+ tickets, 20% for 10+ tickets
Overcoming emotional barriers in implementations
Implementations are hard. Technical skills are critical—but resistance, fear, and emotion are often the real reasons projects fail or generate low margins. Come learn practical strategies to fix that.
Are you or your team effectively upselling during implementation? Are your projects delivering the high customer satisfaction you envisioned? Are you aligning features with business priorities—or struggling with interpersonal dynamics and conflict? The key might lie in understanding the human side of every project.
In this session, you'll explore neuroscience-based techniques that help consultants build trust, foster emotional connection, and manage expectations more effectively. You'll learn how to overcome objections, align on business outcomes, and accelerate timelines—boosting both loyalty and revenue.
Walk away with real-world approaches to turn every customer interaction into a relationship-building moment—and every implementation into a long-term growth opportunity. Don't just deliver software. Deliver lasting impact.
Speakers:
Joe DeHaai
Chief Business Impact Officer
Joe DeHaai brings over 20 years of experience in the Microsoft ecosystem, spanning consulting, startup leadership, presales, sales, and GTM strategy. He's worked across the full spectrum—from helping early-stage partners to guiding mature practices through reinvention. What sets Joe apart is his ability to bridge strategy and execution. He's not just talking theory—he's led real change. At one point, he spearheaded a shift away from traditional feature-function ERP selling and toward industry-specific, outcome-driven messaging. That pivot improved win rates and unlocked significant revenue growth.
Today, Joe works closely with Microsoft partners to sharpen their differentiation, build compelling offers, and equip their sales and delivery teams to engage customers more effectively. Whether he's leading workshops on emotional buyer engagement, Copilot GTM strategy, or ERP practice acceleration, Joe is known for making complex ideas simple—and making good teams even better.
Joe DeHaai
Chief Business Impact Officer
Joe DeHaai brings over 20 years of experience in the Microsoft ecosystem, spanning consulting, startup leadership, presales, sales, and GTM strategy. He's worked across the full spectrum—from helping early-stage partners to guiding mature practices through reinvention. What sets Joe apart is his ability to bridge strategy and execution. He's not just talking theory—he's led real change. At one point, he spearheaded a shift away from traditional feature-function ERP selling and toward industry-specific, outcome-driven messaging. That pivot improved win rates and unlocked significant revenue growth.
Today, Joe works closely with Microsoft partners to sharpen their differentiation, build compelling offers, and equip their sales and delivery teams to engage customers more effectively. Whether he's leading workshops on emotional buyer engagement, Copilot GTM strategy, or ERP practice acceleration, Joe is known for making complex ideas simple—and making good teams even better.