In this session we can share what works and doesn't work to develop a loyal, productive, and happy team remotely where the work environment has changed and after the pandemic many organizations continue to support remote workers. Though it's more challenging to connect with our team when not in an office, you CAN create an ideal work environment where the company, employee, and customers can all win.
Speakers:
Avril LaPorte
Oztera, Director of Application & Client Support Services
Avril LaPorte is the Director of Application & Client Support Services at Oztera, where she plays a pivotal role in blending her accounting expertise with her deep functional knowledge of MS NAV/BC, and her passion to help her team and her clients to achieve excellence.
Avril LaPorte
Oztera, Director of Application & Client Support Services
Avril LaPorte is the Director of Application & Client Support Services at Oztera, where she plays a pivotal role in blending her accounting expertise with her deep functional knowledge of MS NAV/BC, and her passion to help her team and her clients to achieve excellence.
Session
Leading your team remotely
Carrie Wiles
Stoneridge Software - Director - Builder of amazing teams
Carrie wiles has over 20 years of experience as both a NAV user and running Dynamics support departments for multiple partners. Carrie's passion is thinking about how to best service her clients day in and day out. At Inner Circle partner Stoneridge Software, Carrie has tripled the size of the support team over the past two years, growing support revenues by 200%, all the while hitting utilization targets along with consistently high customer satisfaction and net promotor scores. Carrie enjoys learning from and sharing her experience with others!
Carrie Wiles
Stoneridge Software - Director - Builder of amazing teams
Carrie wiles has over 20 years of experience as both a NAV user and running Dynamics support departments for multiple partners. Carrie's passion is thinking about how to best service her clients day in and day out. At Inner Circle partner Stoneridge Software, Carrie has tripled the size of the support team over the past two years, growing support revenues by 200%, all the while hitting utilization targets along with consistently high customer satisfaction and net promotor scores. Carrie enjoys learning from and sharing her experience with others!
Session
Leading your team remotely
Mike Stallmann
Oztera - Chief Geek Juggler
Mike Stallmann plays a crucial role at Oztera, demonstrating leadership in both product development as well as team management. As the Director of Product & Business Development, and affectionately AKA as Oztera's "Chief Geek Juggler," Mike has been pivotal in the rollout of key software solutions, including the advanced system for the wine (TeraVina), agriculture (AgTracker), and manufacturing industries. His leadership has been instrumental in navigating complex projects and company objectives, showcasing his ability to manage multiple teams and personalities effectively to ensure success.
Mike Stallmann
Oztera - Chief Geek Juggler
Mike Stallmann plays a crucial role at Oztera, demonstrating leadership in both product development as well as team management. As the Director of Product & Business Development, and affectionately AKA as Oztera's "Chief Geek Juggler," Mike has been pivotal in the rollout of key software solutions, including the advanced system for the wine (TeraVina), agriculture (AgTracker), and manufacturing industries. His leadership has been instrumental in navigating complex projects and company objectives, showcasing his ability to manage multiple teams and personalities effectively to ensure success.
Session
Leading your team remotely
Naveen Pinnama Reddy
CEO/Founder at Dynamics eShop Inc.
Naveen Pinnama Reddy is a long-time veteran participating in & contributing to the Microsoft Dynamics community since 2004. Naveen founded Dynamics eShop in 2011 to build a state-of-the-art real-time integrated eCommerce solution for Dynamics 365 to help partners and customers. He has also been one of the chief architects for eCommerce, Portals, Connectors, and Payment Solutions.
Naveen Pinnama Reddy
CEO/Founder at Dynamics eShop Inc.
Naveen Pinnama Reddy is a long-time veteran participating in & contributing to the Microsoft Dynamics community since 2004. Naveen founded Dynamics eShop in 2011 to build a state-of-the-art real-time integrated eCommerce solution for Dynamics 365 to help partners and customers. He has also been one of the chief architects for eCommerce, Portals, Connectors, and Payment Solutions.