4 america
12-14 September, 2024

Days of Knowledge Americas 2024

Days of Knowledge is a Directions for Partners event focused on educating consultants and developers, sharing knowledge, and upgrading Business Central professionals to enable quality customer solutions. Training and acquiring knowledge are the magic words at Days of Knowledge. 

Interested in sponsoring the upcoming Days of Knowledge Americas 2024 event? Click here to reach out to our sponsor team. 


Automating Standard Business Processes using Power Automate, Teams and Dynamics 365

03:00 PM - 03:45 PM Getting Started Room Back to event schedule

In this session, I will show three common use cases for automation inside standard business processes, using Microsoft Teams, Power Automate and Dynamics 365. I will also explain how these use cases can be translated to connect to other accounting and ERP systems using PA along with additional steps you can utilize with SharePoint as well.


Shannon Mullins

CEO, Microsoft MVP

Shannon Mullins is the CEO and founder of a BC Consulting Group and a Microsoft MVP of Business Applications. She has over 20 years' experience across a wide variety of disciplines and products, including accounting, information technology, professional services, insurance, healthcare, mortgage lending, distribution, manufacturing, project management and deployment and implementation of CRM and ERP systems. Shannon has a deep understanding of the functional aspects of projects, process automation and system design, and the reporting needs and requirements for complex ERP systems. Shannon is a former controller and accountant and holds a master's degree in Accountancy. She currently resides in Nashville, TN and is an experienced international speaker and teacher.