4 america
12-14 September, 2024

Days of Knowledge Americas 2024

Days of Knowledge is a Directions for Partners event focused on educating consultants and developers, sharing knowledge, and upgrading Business Central professionals to enable quality customer solutions. Training and acquiring knowledge are the magic words at Days of Knowledge. 

Interested in sponsoring the upcoming Days of Knowledge Americas 2024 event? Click here to reach out to our sponsor team. 


Defining Scope: Integrating the Power Platform and Business Central

03:00 PM - 03:45 PM Power Platform Room Back to event schedule

In this presentation, we will explore the strategic integration of Microsoft's Power Platform with Dynamics 365 Business Central to enhance business processes and drive innovation. Attendees will gain insights into defining the scope of such integration projects, understanding the capabilities and benefits of both platforms, and learning best practices for successful implementation.


Graeme Crouch

Solution Architect and Director of Power Platform Consulting, TruNorth Dynamics

Graeme Crouch is a Power Platform enthusiast who has worked with Dynamics 365 and the Power Platform since 2012, beginning his career as a Systems Analyst consultant on a CRM 2011 implementation. Graeme has since worked with public and private sector clients across North America and Europe in a number of industries including Healthcare, Regulation, Education, Manufacturing, and Sales. Graeme is currently the Director of Power Platform Consulting with TruNorth Dynamics based in Colorado, USA.

Michelle Serna

Director of ERP at TruNorth Dynamics

Before becoming a Microsoft Dynamics Consultant 9 years ago, Michelle worked as an end user within Dynamics GP. Over the last several years, Michelle has focused on Dynamics 365 Business Central - from the program's inception as Project Madera to current day BC. She now works as a Solution Architect, designing implementations revolving around Business Central and its' ISVs and customizations and as the Director of ERP, overseeing both the Dynamics GP and Dynamics BC teams. As of 2021, Michelle is a Certified Microsoft Dynamics 365 Business Central Functional Consultant.