07-06-2024

Order Promising: Let BC help you make commitments you can keep!

09:00 - 09:45 Europium (120) Back to event schedule

Microsoft Dynamics 365 Business Central is full of under-utilized features and Order Promising is right at the top of that list. If you want your sales team to build credibility with your customers, this is where you must start. Powered by your shop calendar, lead times, handling times, shipping and delivery times, Business Central can accurately predict order shipping fulfilment dates. Too often, sales teams make promises based on best-case scenarios and this can lead to customer dissatisfaction. Let me show how to take control of your destiny and increase your sales department's efficiency and customer satisfaction levels.

Speakers:

AJ Ansari

COO at DSWi, Microsoft MVP

AJ is a recovering consultant with 16 years of experience working with Business Central and its predecessor NAV and a Microsoft MVP since 2018. He is a prolific public speaker and has been presenting sessions on Business Central, Power BI, sales and leadership topics at Partner and User-Group conferences since 2012. Before joining DSWi as a Partner and COO in 2018, he served as a practice leader, presales specialist and product evangelist at well-known NAV partners in North America. AJ is a member of the Business Journals Leadership Trust and a recipient of multiple accolades, most notably the BCUG / NAVUG All-Star, the Community Summit Legends Award and the Directions North America Under 40 Excellence awards.