2-3 May, 2025
Days of Knowledge Nordic 2025
Join us in Odense, in the core of Denmark, for Days of Knowledge Nordic 2025! This local training event offers a unique opportunity for continuous learning in Business Central and related products, mastering cloud and AI technologies and accelerating technology adoption. Stay ahead by gaining the skills to implement modern customer solutions efficiently and connect with the Dynamics community to deliver more value to your clients.
Normal ticket - 599 EUR
Group discount 10% for 5+ tickets, 20% for 10+ tickets
02-05-2025
How to Speed Up D365 Migration and Adoption by Raising Your Customer's Process Maturity
Be inspired by a practical method for engaging a wide range of business stakeholders in documenting and ensuring true ownership of business processes before, during and after a Dynamics 365 (D365) implementation project.
Migrating customers to D365 and embracing Microsoft's "Success-by-Design" implementation model fundamentally challenges the traditional partner approach of selling projects and hours. While demand is high, migration project margins are under pressure and customization hours disappearing. Instead, D365 partners must pivot toward long-term value creation through ongoing service delivery.
In this session, you will be introduced to a practical approach that can transform your D365 implementation and service delivery approach by encouraging and enabling customers to increase their own process maturity and stakeholder engagement before, during and after the technical migration. Discover how to:
• Avoid misaligned expectations between business needs and system capabilities.
• Accelerate value creation by reusing your organization's best practices.
• Build lasting customer relationships through subsequent service offerings.
• Minimize the dependency on hiring additional D365 specialists.
The session will provide inspiration, practical methods and success stories. You will also learn how to get a competitive edge and increase customer lifetime value with a more effective engagement method.
Speakers:
Peter Jakobsen
Partner Solution Architect, Business Applications, Microsoft
20+ years experience working with NAV and Business Central from the partner channel, Microsoft as well as with large customers. 8+ years with Microsoft working in different roles all with Business Central as main focus area.
Peter Jakobsen
Partner Solution Architect, Business Applications, Microsoft
20+ years experience working with NAV and Business Central from the partner channel, Microsoft as well as with large customers. 8+ years with Microsoft working in different roles all with Business Central as main focus area.
Søren Pommer
Make it easier to work the right way, than the wrong way
Founder and CEO of Gluu a Copenhagen-based Business Process Management tool provider dedicated to closing the gap between how companies say they work and how they actually work. Drawing from his experience managing global digital projects at Philips and later as COO of a digital agency, Søren identified the challenges businesses face in aligning process management with practical execution. This inspired him to establish Gluu in 2011.
Since 2011 Gluu has become a leading platform for improving process transparency, collaboration, and compliance in nearly 60 countries. The company focuses on empowering employees by creating tools that simplify understanding, execution, and enhancement of work processes, ensuring that systems adapt to human needs rather than the other way around. This approach emphasises involvement, usability, and the seamless integration of processes to bridge organizational silos.
Søren Pommer
Make it easier to work the right way, than the wrong way
Founder and CEO of Gluu a Copenhagen-based Business Process Management tool provider dedicated to closing the gap between how companies say they work and how they actually work. Drawing from his experience managing global digital projects at Philips and later as COO of a digital agency, Søren identified the challenges businesses face in aligning process management with practical execution. This inspired him to establish Gluu in 2011.
Since 2011 Gluu has become a leading platform for improving process transparency, collaboration, and compliance in nearly 60 countries. The company focuses on empowering employees by creating tools that simplify understanding, execution, and enhancement of work processes, ensuring that systems adapt to human needs rather than the other way around. This approach emphasises involvement, usability, and the seamless integration of processes to bridge organizational silos.