4 nordic
12-13 April, 2024

Days of Knowledge Nordic 2024

Days of Knowledge is a Directions for Partners event focused on educating consultants and developers, sharing knowledge and upgrading Business Central professionals to enable quality customer solutions. Training and acquiring knowledge are the magic words at Days of Knowledge.



Customizations in maintenance mode after Go-Live in the Cloud

14:50 - 15:35 Sjælland Back to event schedule

ERP systems used to be on-premise solutions with few connections to other systems. But today, ERP systems are in the Cloud, updated continuously and integrated to many other systems. They live in a constantly changing environment. This challenges how we approach the after-go-live. We go into maintenance mode. Now anything can go wrong anytime. API versions change, legislation changes, breaking changes are coming the base app, other apps/extensions are competing on events ... We cannot trust this environment as we used to. We used to test when a new version was installed. Now we need to automatically test business critical functions and APIs frequently. We need to have build-in robustness in our customizations. We need to require that our suppliers also have this robustness build-in. We told customers that they never have to go through upgrade hell again, but did we tell them that they now are in constant maintenance mode? We need to explain and sell this to our customers.


Finn Pedersen

Finn Pedersen France

Finn Pedersen is a software developer and consultant with a master's degree in Computer Science from the Technical University of Denmark (DTU). Finn’s work primarily focuses on Navision, NAV, and BC. He also applies his knowledge of Ruby on Rails, Python, and Elm to his projects. He has a special interest in systems integration and API design. Finn has experience as a Business Analyst, Product Owner, and Project Manager. He speaks French, English, and Danish.