4 nordic
12-13 April, 2024

Days of Knowledge Nordic 2024

Days of Knowledge is a Directions for Partners event focused on educating consultants and developers, sharing knowledge and upgrading Business Central professionals to enable quality customer solutions. Training and acquiring knowledge are the magic words at Days of Knowledge.

 

13-04-2024

Advancing Unified Commerce: Streamlining Customer Journeys with OmniConnect

13:45 - 14:30 24 Back to event schedule

Explore the transformative capabilities of OmniConnect for unified commerce in retail. This presentation dives into sophisticated functionalities like Buy Online, Return in Store (BORIS) and Buy Online, Pickup in Store (BOPIS). Learn how OmniConnect simplifies complex processes, enhancing customer satisfaction and loyalty. Practical examples will highlight the integration of digital and physical retail spaces. Discover the potential of OmniConnect to keep businesses at the forefront of the rapidly evolving retail landscape.

Speakers:

Daniel Ekvall

Chief Integrator

Daniel Ekvall, CEO of Codeunit, brings over 25 years of experience in the Dynamics ERP and software integration sector. His expertise encompasses managing software solutions and customer engagements across North America and Europe. Daniel holds a master’s in Information Systems and a bachelor’s in Supply Chain & Operations Managemen

Simon Forslund

Unified Commerce Architect

With ten years in retail innovation, Simon is an expert at integrating online and offline customer experiences. His work focuses on advancing retail through sophisticated strategies that enhance customer loyalty and seamlessly connect digital and physical shopping environments, positioning businesses for success in a rapidly changing sector.