Embark on a real-world journey with an ExpandIT customer, navigating the chaos of their service department. Discover the power of the Swagger API and Excel / BI for analyzing payroll, on-site time, and optimizing service contract planning and pricing within Dynamics 365 Business Central Service Module. Gain insights into key strategies and best practices to streamline workflows, elevate service contract management, and ensure operational excellence. Plus, delve into the impact of the new EU directive on working time organization. A must-attend for Dynamics 365 SMB Consultants and specialists seeking actionable solutions for enhanced efficiency and profitability in Business Central environments.