Directions EMEA 2023

In this era of rapid transformation fueled by AI, I am responsible to dive into the dynamic world of business applications alongside customers, partners, and my colleagues at Microsoft to define innovative strategies and drive initiatives to catapult our Biz Apps growth across these regions.

I have over 25 years of marketing experience. I enjoy working with Biz Apps SI’s on programs, incentives, planning, and lead generation efforts.

Peter has been with Microsoft since the acquisition of Navision in 2002, and has worked as a program manager in a number of areas and product lines throughout this time. He is currently a program manager on the Microsoft Dynamics 365 Business Central developer tools team, responsible for the AL language, Visual Studio Code tooling, AppSource and extensions.

Part of the DPL (on-prem) team, focusing on partner programs and agreements.

Peter Christensen (also known as Bugsy) is group engineering manager in the Microsoft Dynamics 365 Business Central team. Peter has been in Microsoft/Navision since 1988 and has worked on many different parts of the product - both as a developer and as a manager. Currently Peter manages the engineers in the application team, building the future for the Business Central application. In addition to this, Peter also manage the engineering of the Dynamics NAV, GP and SL products.

Craig Crescas, based in Colorado, began his Microsoft career in March 2000. He joined the organization when Microsoft began investing in Business Applications (ERP and CRM). With almost 25 years of experience in Dynamics, Craig is chartered with changing the world one partner at a time. Since the launch of Dynamics 365, Craig has dedicated his efforts to recruiting and onboarding organizations, those interested in adding business applications to their product portfolio, by providing leadership, guidance and onboarding tools to streamline our partner’s time to market.

A 20+ year veteran of Business Applications with experience spanning global product marketing, Partner GTM, and SMB Sales. As the Business Applications Solution Area Lead, I am passionate about developing Microsoft strategies and programs that help partners drive growth in SMB.

Scott Durow is a 10 x Microsoft Business Applications MVP and Power Platform Developer Advocate at Microsoft. He is a YouTuber, Podcaster, Speaker, Author, and the creator of tools such as the Ribbon Workbench, spkl, and dataverse-ify, which have become essential tools for Power Platform developers. With over two decades of software engineering experience, he has a deep understanding of Power Platform, having built solutions using it since its early days as Microsoft CRM v1, SharePoint Server 2001 & BizTalk Server 2000. Before this, Scott moved from assembly language device driver programming, into industrial control software engineering and then on to architecting enterprise business software. Scott is passionate about sharing his knowledge and expertise and you can see him speaking at events throughout the globe. Remaining a developer at heart, Scott embraces both low-code and pro-code solutions! #ProCodeNoCodeUnite #CommunityRocks

Channel Sales Executive for Business Applications (Dynamics and Power Platform) in the SMB Segment at Microsoft. Supporting Un-Managed customers through the Partner ecosystem who lead the evaluation, selection, implementation, and support of Microsoft customers.

During a 22-year career with Microsoft, Cecilia earned a reputation for clarity of purpose and an unwavering focus on results. Ambitious goals, methodical planning, and effective execution are the hallmarks of her management philosophy. Cecilia’s leadership style emphasizes integrity, empathy, inclusiveness and accountability. Cecilia spent 16 years with Microsoft Business Applications, culminating in a four-year stint as Global Ecosystem Lead. As a key member of the unit’s leadership team, she was responsible for growth of the core business through the development and health of the partner ecosystem. Among the functions she oversaw were ecosystem capacity planning, capability development and performance growth strategies, as well as field operations at global scale.

DJ is a seasoned professional in Microsoft Dynamics 365, serving SMB, SMC, and Enterprise sectors for CRM and ERP implementation. As a Solution Architect, he ensures the scalability and utilization of best practices in solution architecture. His areas of proficiency encompass Dynamics 365 and Power Platform.

Product manager with Microsoft for 6 years currently working on Data Reconciliation, Collections and Data Integrations in Copilot for Finance. Prior Microsoft experience includes 5 years working on Project Operations and Project for the Web, focused on resource management and project planning. 20 years of experience in product, program and project management across enterprise software, professional services and construction management.

I have been in the Business Applications for over 20 years and have strong passion for helping our partners succeed!! Throughout my time, I have held a variety of roles from capacity, recognition, communications, sales, marketing and etc. Currently I work as a partner marketer for our Indirect Providers.

Principal product manager focusing on partner capacity ISV Success

https://www.linkedin.com/in/ievgeniikorovin/

Blazej Kotelko is one of the PMs in the Microsoft Development Center Copenhagen, Denmark but he had worked previously for Microsoft in London, UK and in Poland. With experience in the SMB space, UX design, low-code platforms and partner management he is currently responsible for the success and roadmap of Dynamics 365 Business Central integration with Power Platform.

Freddy is the Lead for the Business Central MVP group and is trying to make sure that our Most Valuable Professionals gets the information, love and attention they need to assist and make sure we have a good and vibrant community around Microsoft Dynamics 365 Business Central. Freddy is responsible for everything around Docker, the BcContainerHelper PowerShell module and our plug-and-play DevOps solution AL-Go for GitHub, which can help partners and customers to run their DevOps processes without the need of a DevOps engineer. All these offerings are open source and Freddy uses among other things his blog (https://freddysblog.com) to evangelize these areas to the community.

Ross Ladwig is a dynamic and performance-driven management professional with a strong executive presence. He has been with Microsoft since 2016, where he has held various roles, including Business Applications Partner Solutions Sales for North America. Ross has a proven record of effective short and long-range tactical planning, improving processes, and managing complex transactions

Microsoft MVP | Business Central | Dynamics GP | Power BI Enthusiast and Team Lead Bullhorn GP/BC Connectors Product Manager Experienced Accountant & ERP Systems Implementation and Reporting Expert Summit Legend BC/NAVUG All-Star https://www.thedynamicsmindset.com/

Vincent has been working with Business Central for over ten years. He and his team are responsible for the architecture of Business Central and for driving innovation. During the last years, he has been focusing on modernizing the development tools, modernizing the clients and making Business Central a world class cloud service.

Greg Otterstrom is a Senior Product Marketing Manager focused on scaling small and medium businesses. He has a background as an engineer in product design from Small Businesses to large Fortune 500 companies and brings that perspective to help Microsoft to serve SMBs. His goal is to leverage the strength of Microsoft's products as a catalyst for success in SMBs.

With ten years of experience in the ERP industry, Tom now leads product marketing for Business Central at Microsoft. Prior to Microsoft, Tom ran corporate competitive intelligence at IFS and helped build the IFS Service Management Business Unit. Tom lives in Boston with his wife and two kids.

Tony is a seasoned professional in Microsoft Dynamics 365, serving SMB, SMC, and Enterprise sectors for CRM and ERP implementation. As a Solution Architect, he ensures the scalability and utilization of best practices in solution architecture. His areas of proficiency encompass Dynamics 365 components and Azure

Angela Reese Kawano is a Senior Partner Marketing Manager in the Business Applications & Global Industry Team . Angela is responsible for strategy, practice building and capacity of our Cloud Solution Provider (CSP) partner segment, with the intent of growing the Business Application portfolio across small and medium business customers.

Justin leads the Biz Apps Partner Marketing team for Americas region. He is responsible for accelerating partner growth and customer acquisition across all partner types in Americas SMC segment (SMB & Corporate). Justin has held several roles at Microsoft across partner marketing, programs, and capacity & enablement after starting in the US Dynamics partner team. Prior to Microsoft, he worked in corporate M&A and equity research, and earned an MBA from the MIT Sloan School of Management.

Apsara Sankar is the SMB and Corporate Marketing lead on the Power Platform team based in New York. With a background in customer success, Apsara has previously supported S500 customers in achieving their digital transformation goals. Now, she is dedicated to driving growth and engagement for small and medium businesses, focusing on Low Code and Copilot Studio.

Monica Sarna is a dedicated and accomplished professional in the field of SMB Sales, with over 15 years of experience working within the Business Applications industry across Sales and Marketing, Throughout her career she has had the honor of working directly in various roles at Microsoft and in the Partner Channel, as well as directly with customers. She holds a Business Honors and Psychology degree from University of Western Ontario and Post Graduate certificates in Project Management and Human Resources.

Justin Sheedy is a Seasoned Channel and Sales executive having worked in and around the Microsoft partner ecosystem for over 20 years. As a Partner Sales manager for Tech for Social Impact he drives revenue through partners to nonprofits in the US and Latin America.

Responsible for leading the Global SMB channel capacity and capability strategy as well as creating growth programs to develop our ecosystem and grow Business Applications SMB penetration. Work closely with our WW Microsoft field extended team for execution.

Lead Dynamics SPA and DPL (on-prem) commercial programs including policies, pricing, and offerings.

AJ is a business leader and a recognized veteran of the Microsoft Dynamics 365 Business Central community, bringing nearly two decades of experience as a trusted advisor to businesses seeking to maximize their ERP investments. As a seven-year Microsoft MVP, AJ is passionate about sharing his knowledge with the community and has spoken at over 40 global industry events. Through his workshops, conference sessions and many online contributions, AJ has built a reputation for translating complex technical concepts into practical solutions for the Microsoft community. AJ’s expertise extends to Copilot and Power Automate, where he helps businesses harness the power of AI and process automation to streamline operations and improve decision-making. A dedicated mentor and advocate for continuous learning, AJ is also an active community organizer, serving on the boards, planning committees and content committees of various Microsoft partner associations and user groups.

Tasha Anspach is a distinguished consultant with a deep acumen in D365 Business Central & Power Platform. Drawing from her experience in Dynamics SL support, ISV assistance, and crafting solutions for multifaceted industry scenarios, Tasha guides businesses towards transformative success. She is not only a beacon of sales and technological expertise but also harbors a whimsical passion for unicorns, symbolizing her unique approach to business solutions. Tasha champions organizations to realize their fullest potential through technology.

Holly Armitage is a a seasoned professional with over two decades of experience in the world of Microsoft Dynamics GP and Business Central. With a passion for numbers and a knack for simplifying complex financial concepts, she has dedicated her career to helping businesses optimize their financial processes. Currently serving as a Lead Senior Microsoft Dynamics 365 Business Central Consultant, she brings a wealth of expertise and a deep understanding of the intricacies of financial management.

Levent is the SMB Sales Strategy Lead for Business Applications. Levent is responsible for defining the SMB segment sales strategy for Business Applications. Levent has been with Microsoft for 8 years and worked in different roles in Business Application group focusing on growing partner ecosystem.

Alec is an ECommerce veteran who started his career at a digital commerce agency in 2015, then co-founded BundleB2B in 2019 which was later acquired by BigCommerce in 2022. Alec has worked with thousands of Manufacturers, Distributors and Wholesalers over the last 10 years through their digital transformation projects to enable over $5B in B2B commerce transactions.

Trish holds a deep-seated enthusiasm for fostering connections and communities within the technology sector. With more than 15 years of specialized experience in the Microsoft Dynamics channel, she is dedicated to engaging closely with clients to devise and implement software strategies that bolster enterprise effectiveness, compliance, and growth. Her profound understanding of the technology ecosystem, combined with her expertise in tailoring software solutions for a diverse range of customer segments, underscores her commitment to enhancing organizational performance and outcomes.

Anthony Bonaduce is an experienced sales executive who is proud to have been a part of the Microsoft Channel for the better part of a decade. Prior to co-founding Cosmos Data Technologies, Anthony was the Vice President of Sales at Jet Reports (now insightsoftware) and most recently served as a Vice President at Rand Group, helping clients conduct their due diligence around leading reporting, analytics, and data management solutions.

Tonya is an accomplished developer specializing in the creation of tailored solutions for Microsoft Dynamics 365 Business Central and Dynamics NAV. Her expertise encompasses designing and implementing customizations, seamlessly integrating systems through APIs, harnessing the power of the Power Platform, and crafting insightful reports.

I have been using and supporting Microsoft products and services for 20+ years. I spent 12 years specifically as a Microsoft full time employee. 6 years in GP support and then 6 years of Business Central support. I have been working with Business Central SaaS since it was first introduced as Project Madeira. I am now a Technical Architect at Stoneridge Software. My focus in Business Central is on the technical side of things. I love to work with Security, Integrations, Power Platform, Excel, APIs, Workflows, Upgrades and anything else that technically integrates or falls under the full Business Central stack.

Senior B2B Marketer with a deep understanding of holistic marketing strategies and tactics. With a focus on sales enablement, content strategy, partner marketing, and demand generation, I pride myself on telling stories and creating experiences for every step in the buyer's journey. I a firm believer in out-of-the-box thinking when it comes to amping up your marketing game and I love to bounce ideas around with marketing peers.

Gerdien Cammeraat has 28 years of experience in the software industry of which 23 years in the Dynamics community. She has been responsible for product development teams in Microsoft Dynamics Business Central and the other Dynamics products. She is a coaching leader and has a passion for customer centric innovations. Directions has a special place in her heart as she was heavily involved in getting the first two editions in Europe- Paris and Barcelona - to roll.

Anya Ciecierski has worked in sales and marketing in the Microsoft Dynamics channel since 1999. She is the co-founder of ERP Software Blog, CRM Software Blog, and ERP Cloud Blog. These sites focus on educating companies in the software selection process and encourage collaboration between 150 ERP and CRM partners across the world. Anya is committed to the idea of “using the power of the group” to benefit the community. She is also the founder of the Channel Marketing Academy online peer network.

Jenn Claridge is Vice President of the ERP Practise at Sabre. Sabre is a Microsoft Partner with a Manufacturing vertical where Jenn planted her roots in 2008 starting as a consultant. Since 2013 Sabre has been laser focused on NAV and Business Central. Her areas of expertise are Project Management and using the Trade Modules, Assemblies and Production, Projects and Service. Her passion is getting results for her clients and rescuing any stray cat that comes her way!

Kate Coffey-Bacon brings over two decades of marketing experience, blending creativity, strategy, and relationship building. Before joining UST, she thrived in fast-paced marketing agencies, working with diverse clients—including her favorite, a designer of shoes for working women. Through this and other roles, she mastered crafting messages that resonate with startups and established brands alike. Known for her expertise in brand development and problem-solving, Kate turns challenges into actionable solutions. She leverages data-driven insights while using creativity to design impactful campaigns. As UST’s graphic design guru and word wizard, she merges artistic talent with strategic thinking. A University of West Florida graduate in Public Relations and Marketing, Kate is a lifelong learner who loves music, coffee, and storytelling. She’s passionate about helping organizations build connections, elevate brands, and achieve goals through innovative marketing strategies.

Sarah Compter is the President of SYNACT, a technology firm that helps small and midsized businesses leverage Microsoft Dynamics 365 and the Power Platform. Under her leadership, SYNACT focuses on delivering results rather than billing hours, disrupting the traditional service model. Sarah values an immersive, evolutionary approach to software development and prides herself on SYNACT’s collaborative client relationships. Sarah joined SYNACT in 2009 and quickly took on operational responsibilities. She became President in late 2016 after purchasing the company and relocating it to Rochester. Since then, she has expanded the team from two to 11 members and increased recurring revenue by sevenfold.

Kim Congleton, Chief Operating Officer and Co-Owner of New View Strategies, is a thought leader and trusted business partner known for her contagious, “we can do this” leadership energy. Kim leads NVS consulting and training services related to Advanced Warehousing, IT Solution Architecture, and Operations, and she empowers her clients to DO MORE with their ERP solutions. Kim draws from over two decades of senior leadership for Enterprise Systems, IT Supply Chain Solutions, and Solution Architecture. She earned the reputation as the go-to leader for meeting ambitious timetables, and navigated teams through 50+ BC/NAV ERP and advanced warehousing projects.

I’m Accounting Manager and a Certified Public Accountant with New View Strategies (NVS), a global consulting and training company that helps Microsoft Dynamics 365 Business Central (BC)/NAV user-clients optimize the business impact of their ERP platform.

NAV Consultant certified in Dynamics NAV 28 years ago. Now an MVP, MCT, MCP. My goal is to empower companies to get the most out of NAV or BC. Combining years of NAV/BC practical knowledge with accounting, consulting and development background, I bring a unique set of skills rarely found in a technically oriented individual. Bridging gaps; that's my forte. Identifying what users really need/want in BC to gets the blueprint. Preparing a detailed comparison of user's needs versus what BC 'out-of-the-box' will do, lays the foundation of the project. Assisting analysts in how to configure BC to meet the user's requirements is the plumbing and electrical for the system. My developer skills let me build the walls to meet the user requests and so that developers put a roof on correctly! Then I can manage the project and provide communication to keep work on track, on time and on budget, Let's build a system that's your best.

Joe brings over two decades of experience in Microsoft Business Applications, having served in various roles including consulting, startup practice leadership, presales engineering, sales, and sales leadership. His extensive background equips him with valuable insights and a distinctive perspective that he passionately shares with Microsoft and Microsoft Partners. His expertise is not just theoretical; Joe has a proven track record of transforming sales strategies and leading teams to success. During his tenure at RSM, he spearheaded a major shift in the sales approach. Moving away from traditional ERP selling focused on features and functions, he led the team towards a strategy centered on industry-specific solutions. This pivotal change catalyzed remarkable growth. Joe's leadership is characterized by his commitment to developing sales personnel and managers, empowering them to achieve their maximum potential through innovative and effective sales strategies.

I'm a software/IT professional with strong technical skills and a versatile attitude in building and delivery up to date solutions. During my 25 years career i covered up different roles related mainly to Microsoft systems and ERP/CRM. Currently I'm leading R&D and IT teams with the goal to release, sell, and and maintain business applications for the smb companies around the world. As solution architect I'm focused on full Microsoft stack (Dynamics 365 Business Central, PowerBI, Dynamics 365 CRM, Sharepoint, M365 and modern workplace) As Microsoft tecnology specialist my main goal is to design and integrate solutions related to CRM, ERP and BI systems. As a team leader I try to promote best practices and pattern in a healthy and positive work environment driven by business goals and continuous self improvement. I have a long experience in design and develop ERP for Italian and international companies, with knowledge of enterprise business processes.

Savannah Dill is an influential Business Intelligence Analyst, deeply passionate about Microsoft's Power Platform. Her mission is to demystify data analytics and empower individuals and organizations to make informed decisions using data insights, blending technical with storytelling. Outside of her professional life, Savannah dedicates her time to managing "Not a Pickle Blog" and is in the process of launching a podcast named "D20 Dynamics," aiming to broaden her educational outreach and foster deeper community engagement. S Always warm and human.

Dustin Domerese is a thought leader and technology innovator within the Microsoft ecosystem and delivers his vast technical experience in the CRM, ERP, and Software Development industries to business leaders, end-users, and technical leaders throughout the community. Working for Barclays, EMC2, HP, and Microsoft before his founding of multiple companies has provided a wealth of industry knowledge and expertise. Dustin is a consultant for over three-hundred companies across a wide array of industries, he is a senior software developer and public speaker. As an entrepreneur, he has founded multiple technology companies in a variety of sectors. His company, Dynamic Consultants Group, has been a finalist in the Microsoft partner channel awards for empowering the Microsoft partner community. Dustin has been a speaker all over the world presenting many technology-focused sessions with Microsoft.

Shawn Dorward (Vice President at sa.global) is a business and technology professional focusing on efficiencies and maximizing the return on projects and technology investments. Shawn proudly serves the Dynamics Community and can often be found presenting at community events around the US and online. He regularly shares his tips and experiences via his personal blog site, LifeHacks365.com. LifeHacks365.com provides tips and tricks for Dynamics 365 products, such as Dynamics GP & Business Central (BC), as well as Office 365 products, such as Excel & Outlook.

Berny During, MCT CPIM BBA(UNISA), boasts a 27-year tenure as a Microsoft Certified Trainer. With a rich background, he began as product manager at Navision South Africa, later co-founding a successful partner. His impact spans roles from entrepreneurship to being a driving force in some of Africa's largest partners. Berny's expertise extends across fields like Production and Inventory Management, Business Administration, Computer Sciences, Law, Taxation, and Labour Law. Over 27 years, he's empowered thousands worldwide through NAV/BC training, in 20+ countries. Currently, he nurtures Business Central practices, consultants, and developers, also aiding partners to grow, and promoting Dynamics 365 Business Central. Berny's voice has resonated at industry conferences like Tech-Ed, Directions, Days of Knowledge and hosted the Navision Africa partner conference. Passionate about knowledge sharing, he finds joy in inspiring business growth and personal development among partners.

Steve Endow is a Microsoft MVP with over 20 years of ERP consulting and software development experience. He is a co-founder of Blue Dragonfly, LLC, which develops Business Central customizations and applications.

https://www.linkedin.com/in/sergioespiritosanto/

Leen brings over 20 years of experience in the Dynamics community, initially as the driving force behind marketing strategies for various Dynamics partners. Currently, she holds the position of Marketing Manager at Directions for Partners and is a co-founder and board member of Women in Dynamics. She champions a hands-on approach and a no-nonsense attitude in her work. With a deep-seated belief in the power of diversity and inclusion, Leen envisions adding a splash of pink to the vast blue ocean of the Dynamics Community. She is committed to making a tangible difference by actively promoting diversity initiatives and fostering inclusivity at every opportunity. Within the Women in Dynamics team, Leen leads marketing, communication and event initiatives.

Don’s expertise in operations and strategic business development spans over 20 years. His early management roles established a foundation for business processes and people management. As the Executive Vice President of Operations at Big Room Creative Agency, Don lives at the intersection of Marketing and Ops, marrying innovative marketing solutions with efficient processes to drive client success and agency growth.

Ugne Fink-Jensen is a highly experienced international business negotiator, entrepreneur, and speaker with over 15 years of professional experience. She has a strong background in complex and high-stakes IT, tech, and innovation negotiations, having worked as a lead negotiator and senior group counsel at the multi-billion-dollar corporation AP. Møller-Maersk. Before that, she headed the legal department at 1ClickFactory, which marked the beginning of her deep understanding of the Microsoft industry. Today, she is the founder of Legal4Partners, a legal consulting company specializing in the Microsoft industry, and Firm&Fair, a global negotiation agency. On a mission to level the playing field in business negotiation, Ugne inspires business leaders to rethink their current approach to negotiation and to negotiate with expertise, not on autopilot.

With over 25 years of experience in various industries and a strong passion for Microsoft tools, Tania Fortin has played significant roles such as Partner Channel Sales Manager and Senior Account Manager D365 Specialist for several Microsoft Indirect Providers. She has successfully helped Dynamics 365 partners transition from on-premises practices to the cloud, leveraging her deep knowledge of the Microsoft ecosystem and D365 Licensing. This experience, combined with her entrepreneurial background, equips her with a profound understanding of the challenges faced by Dynamics 365 businesses. Tania is known for her creativity, strong work ethics, and, most importantly, her passion for Dynamics. She is dedicated to helping businesses become more efficient and drive success with the right technologies, making her a valuable asset for any organization looking to optimize their operations and achieve their goals.

As a Director of Emerging Ecosystems, David Gersten is responsible for building and managing relationships and Sales with Microsoft and Acumatica, both direct and through our VAR channels, while identifying and strategizing on future markets for Paystand to consider expanding into. David brings to Paystand 15+ years of expertise managing sales, marketing, ISV and strategic relationships in the ERP VAR channel.    He is currently a Past-President of the Southern California (SoCal) chapter and a Past-Vice President of the Americas of the International Association of Microsoft Channel Partners (IAMCP). David also participated on the Partner Engagement Board for Microsoft’s Worldwide Partner Conference and is highly active in Dynamics User Group communities. He is an Alumni on the Advisory Task Force of Voices for Innovation.  David has presented at many community events, including DirectionsNA, DynamicsCon, Community Summit, Microsoft Inspire, and other conferences. 

How can businesses drive real innovation without the right tech strategy? Many organizations struggle to fully leverage technology, facing stalled digital transformation and outdated systems that hinder productivity. I bridge this gap by implementing tailored Microsoft solutions—Power Platform, Microsoft 365 Copilot, Dynamics 365, and Azure DevOps—that drive operational efficiency and empower teams. With a proven track record in successful project delivery, I’ve achieved measurable results, from reducing process time to boosting productivity, while fostering a culture of innovation. Passionate about mentoring and collaborative growth, I’m always eager to connect with leaders ready to take their tech strategy to the next level. I am a former Microsoft MVP, 16 years running, a Microsoft Certified Trainer and the Chief Technology Officer of Mekorma, Inc.

Andrew’s extensive knowledge has been built from personal experiences with a wide range of companies. His Engineering background has been provided opportunities to work in a variety of operational and management roles. Projects have ranged from new implementations, special projects, and upgrades through to streamlining business operations. 23 years of Business Central and NAV experience means that he can provide a variety of perspectives when working with clients. Andrew has continued his commitment to continuous learning personally and professionally. To support the end users and partners that we work with, he is a MCT, DCP (Dynamics Certified Professional), MCP and Professional Engineer. He has helped clients get the most out of their BC/NAV systems, through integrations, upgrades, and extensions that allow them to deal with their changing business environments. These projects range from integrations, financial operations, rentals, distribution and manufacturing.

I’ve been solving problems using Microsoft Dynamics Business Central, The Solution Formerly Known as NAV, for 20+ years. I have a background in implementation, consulting and project management, and now lead the ODT team focused on client experience. My team crafts, delivers and supports clients and partners with smart solutions they can rely on, through packaged and tailored purpose-built projects.

Andrea Hall is a seasoned IT professional with over 25 years of experience in developing and aligning IT strategy with corporate goals. Specializing in digital transformation, project delivery, and team development, Andrea has successfully executed countless projects involving NAV/BC/CRM/Copilot/Teams. Andrea's passion lies in leveraging technology to help clients achieve their business goals. Through extensive hands-on experience, Andrea has discovered the best practices for client participation in projects, ensuring ultimate success. Andrea is excited to share the benefits of this experience with others at events just like this.

Mark Hamblin is passionate about Dynamics 365 Business Central for manufacturing and distribution and has a deep technical knowledge of the platform.

With Liberty Grove Software, assists organizations on their implementation of Microsoft Dynamics NAV and Dynamics 365 Business Central, as well as associated BI solutions and ISV products. Previously led Enterprise Reporting team for large pension fund investment organization and consulted for a major BI vendor in the implementation of BI and ETL solutions with its customers across North America. Major strengths include combining strong technical and analysis skills with the ability to understand and work with IT and business at multiple organizational levels.

Henrik is a Veteran in the NAV and Business Central world. Henrik has worked with clients in a plethora of industries and geographic locations and sizes. Henrik is proud to be known as a dinosaur ...

Tanya Henderson is the founder of Tess Team . Tanya has been an entrepreneur for over 25 years and is passionate about ERP solutions and Power Bi Reporting. Tanya is a solution architect, consultant and trainer who is a Microsoft Certified Professional in Dynamics GP, Dynamics BC and Power BI. She believes in the giving back as an active community Leader through philanthropy in the Salt Lake City region and the Microsoft Technical community.

I am a performance-driven Demand Generation and Marketing Operations Manager with a decade of B2B marketing experience. Passionate about creating strategies that drive results, I bring expertise in ABM platforms like 6sense, marketing automation systems, and process optimization. A Salesforce Certified Administrator and Account Engagement Specialist, I excel in streamlining workflows to maximize impact and revenue. My versatile skill set and focus on efficiency ensure success in high-growth software and services companies.

Kristen is a schooled accountant with a diverse background of accounting experience and brings these experiences and knowledge in working with small businesses to provide the solutions to fit their unique accounting needs. In addition, she is extensively involved in the Microsoft Dynamics community and regularly offers her valuable knowledge in open forums, interviews, and conference appearances. Kristen serves on the advisory committee for Dynamics User Group (DUG). Her services and experience have earned her a renowned name, four consecutive GPUG All-Star nominations, a Granite Award, and Dynamics 365 All Star Award nomination. Kristen has also been recognized as a Microsoft MVP five years in a row, a recognition reserved for top technology experts who passionately share their knowledge with the community. As a Microsoft Certified Dynamics 365 Business Central Functional Consultant, she demonstrates a high level of domain expertise and can tackle even the most challenging projects.

Being part of the Microsoft Dynamics community since 1990, Erik Hougaard has worked with every version and visited all corners of the system. He has worked with NAV for the biggest companies in Denmark and across numerous industries. He is a Managing Partner in EFOQUS, a Canadian Microsoft Partner developing products and solutions with Dynamics 365 Business Central. Erik is an active community contributor passionate about sharing his deep technical knowledge, and he has been awarded a Microsoft MVP Award for his Dynamics NAV contributions every year since 2014. He is a sought-after speaker at conferences and has been blogging about Dynamics since 2013. In 2019 he wrote the BUSINESS CENTRAL FIELD GUIDE to help customers understand the system, with or without external help. In 2020 he added a YouTube channel publishing weekly videos with hacks and insights for Microsoft 365 Business Central programming.

Rob graduated from the University of Toronto with a Bachelor’s of Engineering in the early 90s. He has read “The Goal” at least 4 times, “Lean Thinking” at least 3 times, and has seen Star Wars more times than he can count (Han shot first!). He is an avid collector of music and, using “The Rolling Stone Top 500 Album List” as a guide, has managed to buy 490 of the 500 best albums of all time (as CDs - the rest are out of print).

Arend-Jan Kauffmann is CTO at Lumos 365 Ltd., a UK-based partner with a Business Central solution for the energy sector. With over 20 years of experience with Microsoft Dynamics NAV / Business Central and 30 years of experience in the IT industry, he has a solid track record in this business. With a strong focus on architecture, design and integration, he worked in different roles and with a broad range of technologies and platforms, including C/SIDE & VS Code development, C/AL and AL, Microsoft .Net, Microsoft Azure and Office 365. He strongly believes that knowledge increases by sharing it, not by saving it. By delivering workshops and being a frequent speaker at conferences, he can put this into practice. Since 2013 Arend-Jan is awarded as Microsoft MVP Business Solutions.

Sergio is a Technical Product Manager for Business Central at Binary Stream Software. He brings over 9 years of expertise in NAV/BC and an impressive 11-year journey with GP. Through his extensive career, he has crafted a multitude of applications and orchestrated seamless integrations with diverse product ecosystems. Sergio's fervor for the art of app development is evident in every endeavor he undertakes. Beyond the realm of software, he finds his passion extended to the lush fields of soccer, where he channels his spare time into coaching.

John is known for his leadership, which facilitates strong teamwork and positive working relationships. John has more than 25 years of experience with Microsoft ERP solutions as a consultant, user, IT support, and controller. His breadth of experience includes working with hundreds of ERP implementations. He has extensive experience with SQL and performance tuning, report writing using Excel, SSRS, and other tools. On the functional side, John has expertise in the distribution modules, including inventory, sales order processing, and purchase order processing.

Kim Dam Klausen is Services Director and Senior Solution Architect at Ciellos. With 25 years of software architecture design and development experience in the tech industry, Kim has worked with numerous customers around the world successfully delivering solutions in the Dynamics ERP and telecommunications space. He is passionate about bringing team members together helping businesses leverage technology to achieve their goals.

B2B sales and marketing executive with 20 years of experience specifically within the IT industry. Been in the Microsoft Dynamics channel for over 15 years where I have been able to unite my interest for the ever changing world of marketing with my inner-accountant who loves a spreadsheet that balances. What I enjoy most about my job: always learning about the latest marketing trends that are forever evolving // being creative about go-to-market strategies // coming up with cool activities for our prospects, clients and employees // finding ways to be more efficient to do more with less What I love to do when I'm not working: My suitcase is always close by as I caught the travel bug at a young age // I love good food: I don't discriminate from fast food to super posh, as long as it is tasty! // Playing soccer and ultimate frisbee: I'm convinced that I was a labradoodle in my past life that is why I have this need to run and chase things.

Ugne Kontare is a Chief Business Development Officer representing one of Europe's most successful cloud-ready companies, Softera Baltic, Partner of the Year in Lithuania, 2022. Having developed multiple solutions under the SOFT4 brand, several of which have successfully gained market share and partners' recognition, while several were killed after years of development, Ugne is ready to share the lessons learned along the way. With a background in SMB sales and leadership, Ugne’s career expands over several industries, with most of its time dedicated to Microsoft Dynamics. With over 15 years of experience in various roles, such as Marketing, Sales, CEO, and Business Development, Ugne shares her knowledge and tips on how to: - Build and manage an effective team; - Develop and implement strategies for launching and managing a software product – from analysis to profits.

Dedicated IT professional with a deep passion for technology and a commitment to helping others succeed. As a Microsoft Certified Trainer and Microsoft Certified Technology Specialist, I’m proud to combine 30 years of experience span various key areas, allowing me to engage with different teams and individuals effectively. I understand the challenges that come with managing projects, databases, and information systems. Whether it’s overseeing call centers, implementing ERP solutions, or training management teams, I strive to create a supportive environment that fosters growth and collaboration. My background in business intelligence and analytics, talent management, and network administration equips me to tackle complex problems while being attuned to the needs of those I work with. With a focus on people management and teamwork, I approach every challenge with empathy and a solution-oriented mindset.

Jeff has been delivering, developing and deploying Navision and Business Central based solutions for over 20 years (starting with version 3.10) with a key focus on Food & Beverage and Manufacturing clients with complex Integration and EDI needs. He has a Bachelor of Mathematics from the University of Waterloo and resides outside Seattle, Washington.

After graduating WSU in 2019 with a Business Degree and double majoring in Finance and Accounting Delaney's first position was with a Microsoft Reseller specializing in Dynamics 365 Business Central for the cannabis industry. During the pandemic, she started consulting for her second Microsoft Reseller while simultaneously building her social media services company. With a knack for customer service and relationships, Delaney is excited to take her software career a step further with 365LicenseMaster.

Anna is the Partner Manager at Singhammer IT Consulting, where she has been building the global Partner Channel since last year. She supports partners, ensuring they have the resources they need and excels in relationsip building. With a background in SaaS sales and consulting, Anna is passionate about IT and start-ups. She loves traveling and remote work, and enjoys mountain sports like hiking and skiing.

So Cal native, now live in Phoenix, 17th year in channel; focus on Microsoft ERP, CRM, Azure, Power Platform, and love ISVs!

Patricia has been working in ERP as a consultant for more than 30 years. She specialized in the international business and global implementations. At this moment she is responsible at Arquiconsult for the Neashore and International business.

I work for more than 25 years in the ERP industry starting from a more technical background to a wide functional business perspective. Working with Microsoft Business Solutions for more than 20 years, I faced several technological transitions and share a lot of my experience with other IT professional over those years. I'm currently managing a Business Unit who is looking at other partners and ISV solutions to bring them into our portfolio and also for the creation and design of our own new solutions to enrich our company IP.

As a 11-time Microsoft Dynamics MVP (CRM) and a Certified Sales Professional, I enjoy sharing my knowledge and expertise with others and contributing to the growth and success of the Dynamics 365 community. As the host of PartnerTalks.com, a weekly LinkedIn interview show, I chat with Business Executives from the Microsoft Community about their insights, ideas, and best practices. PartnerTalks.com has reached over 180 episodes and is now in its fourth year of production, attracting a global audience of professionals who want to learn from the experts and stay updated on the latest trends and innovations in the industry.

Having been in B2B technology for 25+ years, Mary truly enjoys helping customers, partners, and team members overcome challenges and achieve their growth goals. My passion for B2B tech marketing in the financial sectors began when I experienced first-hand the challenges related to manual, inefficient processes faced by many back-office teams at small and mid-sized companies. Having started in the Dynamics community as a GP user, I love seeing the relationships and partnerships continue to grow!

Arno is CEO / Founding partner of 2-Control and has been a Certified Information System Auditor for over 25 years with very extensive experience with Business Central in the field of security and control. 2-Control supports end users and partners in setting up and monitoring authorizations.

Mary entered the Dynamics community in 2018 after being an AX super user for 3 years. Mary has been helping lead SMB's for 15+ years across various industries including construction, manufacturing, food & beverage, retail, and cosmetics. After attending an App in a day class in 2019 she became hyper focused on using the Power Platform to transform the way small businesses operate. Mary's special niche is extending Dynamics Business Central with the Power Platform. Mary is an MVP that is passionate about helping others upskill themselves. She partners with several non-profits to share her knowledge on the power platform and breaking into the tech industry with a non-tech background. She also co-leads the Tampa UG that focuses on the Power Platform and Dynamics. Her main goal at the end of the day is to help as many people as possible become the best version of themselves. 🫶 Outside of work and community she spends watcher her son play football and playing golf.

Sanju Nair is the Sr. Partner Marketing Advisor, GTM - Microsoft Americas, leading partner marketing for Business Applications partners. Sanju’s key focus is to empower partners with marketing campaigns and initiatives that helps to digitally transform their customers. Previously, Sanju was the Capacity Lead for US based partners, working on capacity and enablement plans for partners across segments (Enterprise + SMC). Sanju was also instrumental in conceptualizing the Digital Transformation Ready program, which focused on expanding the Business Applications talent in the market. Prior to joining Microsoft, Sanju spent more than a decade with product and marketing roles across companies like Universal Music, Accenture, etc. including leading GTM efforts at a Microsoft partner. Sanju holds a bachelor’s degree in IT from University of Mumbai (India), Masters in Marketing Management (JBIMS, Mumbai) and an MBA with focus in Technology Management (City University of Seattle).

As the Managing Director of Enki Consulting, Khaled advises leadership teams responsible for global go-to-market strategy and business expansion into new verticals and regions through new and existing partnerships, through Microsoft, and by working directly with end-users. Khaled has led multiple organizations from no market share to success by prioritizing customer and partner benefits and working in sync within a broader ecosystem.

Adil Nowsherwan is Lead Software Engineer for USTPay and owner of Cognitive Compute 365 LLC a Business Central solution architect and developer. He was co-Founder of a Dynamics partner called Pleasant Valley Business Solutions (PVBS) where he and his dev team built the extension in NAV and BC for federal government (GovCon) order to cash process. His company was sold to Xtivia which now called GovCon365. This extension makes BC a DCAA compliant accounting software to meet Federal Acquisition Requirements (FAR).

Dylan Parker is a Senior Development Team Lead at Binary Stream Software Inc. leading product development for the company's Multi-Entity Management solution. He has been developing solutions for Microsoft Dynamics software for over 10 years across the Dynamics Business Central and Dynamics GP platforms.

Jacob Pepper is a Business Development Manager at Fidesic, passionate about bridging generational gaps in B2B sales and marketing. As a member of Generation Z with two years of experience in the Microsoft Dynamics channel, Jacob offers a fresh perspective on how younger generations consume content, adopt technology, and make purchasing decisions. In his current role, Jacob builds relationships with clients and partners to drive the adoption of Fidesic’s AP automation solutions. A recent alumnus of Michigan State University Jacob is particularly excited about Gen Z's integration into the professional workforce. He is dedicated to helping leaders adapt to the evolving work styles and expectations of Gen Z employees as they increasingly shape decision-making and leadership in the years ahead.

Brad Prendergast is a seasoned professional with over 20 years of experience in the Microsoft Dynamics ecosystem. He specializes in Microsoft Dynamics 365 Business Central and holds an Undergraduate and Master's degree in Computer Information Systems. Over the years, Brad has worked on both sides of ERP implementations, providing him with a unique perspective as both a partner and an end user. Brad fully understands what it takes for a successful implementation from a business and technical perspective. Brad is also an active member of the Business Central community and co-host of the popular Dynamics Corner Podcast, frequently sharing his insights and expertise online at industry events and conferences. His passion for the application and the community is evident in his dedication to helping businesses achieve their goals through innovative ERP solutions.

When it comes to solving tough problems with Microsoft D365 Business Central (BC), Cynthia Priebe has built a reputation as a go-to resource for accounting/finance, process automation, operations, inventory control, & more. With a deep knowledge of all things BC, Cynthia enjoys Sharing the Righter Way™, of frequently more than one, to work in BC! Selected to write exam items for the first MB-800 exam, she is also a frequent presenter, published author, Microsoft MVP, Certified Trainer & Certified Business Central Functional Consultant. Cynthia loves sharing her knowledge in ways that make the complicated understandable. As an independent consultant of Business Central for more than 10 years and a practice manager for 8 years prior to that, Cynthia has helped 100's of companies to improve their processes and their system utilization using standard functionality in BC.

Ashish is a 5 times Microsoft Business Applications MVP, MCT and Dynamics 365 CE or CRM Solution Architect specialist in delivering CRM and digital transformation projects for various industries. Led teams of solutions architects and Presales consultants. Speaker to various Communities, Universities Tech talks, and other in-person and virtual events

Ryan Redmond, with over 20 years in CRM and business process optimization, has journeyed from the Navy Nuclear Power Program to founding Customer Dynamics and Optrua. His focus is on efficiency, innovation, and customer-centric solutions in Dynamics CRM, addressing issues like lost leads, poor sales forecasting, and inefficient reporting. Optrua offers managed CRM services, providing a full team support system to streamline processes, enhance usability, and deliver data-driven insights. With a BS in Mechanical Engineering and a black belt in Shaolin Kung Fu, Ryan brings discipline and strategic thinking to help small businesses. Let's connect to turn CRM challenges into advantages, enhancing customer engagement and employee productivity.

Jon, Co-founder of Marketeery, brings 20+ years of experience in Microsoft, MSPs, Tech Partners, and ISVs to boost business growth. Recognized as a partner community pioneer, Jon excels in social media, SEO, and AI as it impacts partners. He enjoys, crafting engaging content, and collaborating with designers. His tech, sales, and marketing expertise accelerates campaign success, making him a sought-after speaker at Microsoft-focused events.

Osvaldo Rossi is a seasoned expert in Microsoft Dynamics NAV/Business Central with over 20 years of experience. Currently, he is a Senior MS Dynamics Business Central Architect at Nearsure, where he leads the NAV/BC practice, building a high-performance team for consulting and technical services. Osvaldo has successfully implemented over 50 NAV/BC projects, optimizing business processes and enhancing operational efficiency for clients across various industries. He has been part of several migration projects from NAV and GP as well as some NAV upgrade projects with database conversion. He has also developed custom solutions that have significantly improved financial reporting and integrations with D365CE and other external systems. His technical skills also include Microsoft SQL Server, Windows Server Infrastructure, and virtualization with Microsoft Hyper-V and VMWare.

Diane Saeger, CEO & co-founder of Marketeery, leverages 25+ years of experience in the Microsoft and mid-market ecosystems to help Partners, Third-Party ISVs, and technology companies thrive. She offers her signature Top Claims of Value workshops, crafting foundational messaging for impactful marketing growth plans. A creative strategist, Diane is passionate about designing high-performing websites, creating standout content, and perfecting the written word. With roles such as trainer, implementer, project manager, sales leader, and marketer, Diane’s diverse background keeps her customer-focused, understanding what truly drives them. She played a pivotal role as VP of Marketing at Jet Reports for five years, driving phenomenal growth globally, and led Sales and Marketing at Western Computer, transforming it from a local VAR into a national leader within 4 years. Diane’s expertise fuels marketing strategies that convert prospects into customers through emotional messaging.

Suzanne is a seasoned marketing professional introduced to Navision in 1997. She joined ArcherPoint in 2008 and is a lifelong learner, actively contributing to BCUG | NAVUG as an Advisory Board and Programming Committee member. Currently, she serves in diverse marketing roles at ArcherPoint, passionately connecting the Microsoft Dynamics community to the benefits offered to mid-sized businesses by Microsoft Dynamics 365 Business Central.

Tobias Schwedler is an experienced consultant with a track record in development, product ownership and both customer and partner perspectives. He has been involved with NAV/BC since 2004 and joined Singhammer IT Consulting AG in 2011. Meanwhile for many years proud product owner for DYCE, Singhammer's cloud application portfolio. Deeply connected to Business Central - a heartfelt affair.

As a Microsoft MVP of Business Central, Michelle's passion lies in learning how Microsoft tools can help every user in every role; digging deep into how the application make everyone's day just a little bit better. She now operates as the Director of Ideation Strategy within TruNorth Dynamics, responsible for driving innovation and developing strategic initiatives across the Dynamics business lines.

Fueled by data, iced coffee, and an unstoppable drive for results, Amanda Sherry thrives on sparking innovative ideas that ignite Western Computer’s marketing efforts. With over 15 years of experience in marketing, advertising, and public relations, Amanda leads a talented team of marketers focused on driving growth and delivering measurable ROI. As VP of Marketing, Amanda has a knack for turning insights into action and ideas into impact, ensuring Western Computer stands out as a trusted partner in the Microsoft Dynamics ecosystem. When she’s not diving into data or crafting strategies, Amanda can be found chasing inspiration on a run, lost in a great book, or creating masterpieces with her daughter (glitter optional).

Shawn Sissenwein, as a Microsoft Certified Professional and seasoned solution architect, she brings over 25 years of expertise to the NAV and Business Central arena. But for Shawn, business transcends mere profession—it’s deeply personal. Throughout an illustrious career, Shawn has cultivated repeat business and nurtured trust by placing people at the heart of every interaction. Shawn’s approach is empathetic and insightful. By delving into clients’ pain points, Shawn ensures that the solutions provided resonate profoundly. The goal? To identify and resolve issues while empowering clients for success. Fueling this journey is a passion for continuous learning. Shawn remains at the forefront of industry advancements, embracing best practices in NAV, Business Central, and the Power Platform. As a published co-author of Extending Business Central with Power Platform, Shawn is committed to sharing knowledge and driving innovation.

Julie is a marketing leader with 20 years of experience in the Microsoft Dynamics channel who is passionate about creating engaging content, sharing client successes, and building impactful campaigns that connect people to technology solutions that empower their businesses to thrive.

Tine Starič is a software architect at Companial, helping Partners around the world develop products of the highest quality. He has been a Dynamics BC developer since 2015, working with end-customers, VARs, and ISVs, delivering support, implementation, localization, and product projects. He leads most developer productivity initiatives at Companial, and is constantly looking for opportunities to eliminate monotonous developer tasks by using modern tools and automation to make room for creative, fun, and high-value development.

Mark Stuyt is the founder and Chief Engagement Officer of Neural Impact; a sales and marketing consulting agency that applies behavioral economics, neuroscience and persuasion psychology to help Microsoft and its partners radically improve their customer acquisition and cloud strategies.

Andy Theophylactou is an executive leader with 28 years of experience in Tier 1 technology organizations. Andy started his career at Dell Technologies where we had progressive sales, marketing, operations, and leadership roles. Andy capped off his time as the General Manager of Dell Financial Services for Canada and US Medium Business. In 2021 Andy embarked on a new journey with Microsoft Canada as a Leader in the Global Partner Solutions organization responsible for Indirects, Telcos and the Surface Channels. Andy’s current role is GPS Azure and Business Applications leader for SMB in North America. Andy focuses on being an open and inclusive leader who aligns the organization on clear and focused goals which tie to business outcomes.

I have extensive experience working with Microsoft Dynamics NAV and Business Central, collaborating with a wide range of end users and partners. With a strong background in implementation, development, and process automation, I have helped businesses streamline their operations and maximise the potential of Dynamics. I am passionate about innovation and efficiency and specialise in integrating Business Central with modern tools like Power Automate.

Marko Totovic is a Microsoft MVP for business applications. He currently works as a PTS for Customer Engagement & Power Platform at Companial as well as a freelancer for many global Dynamics partners. He is a frequent speaker at many global (Directions, Summit, Days of Knowledge, BCTechDays...) and regional conferences. He is also a Lead in the UserGroup BizSource.

Matt is a seasoned Business Central developer with nearly two decades of experience in the field. Since 2005, he has worked with ISVs, end-users, and partners, leveraging his expertise to enhance developer productivity. A Business Central and Azure Certified Developer, and DevOps Engineer Expert, Matt is committed to integrating modern tools and development techniques into the Business Central ecosystem. He leads numerous initiatives aimed at automating repetitive tasks, freeing developers to engage in creative, high-value work that drives innovation and growth.

Katherine has been in the Microsoft reseller channel for over 20 years. In an executive role for the partner organization for many years she saw the need to stay current with Microsoft products, licensing, pricing and promotions created a huge need for the company after becoming a direct CSP partner in 2016. She took the opportunity to learn and understanding the Microsoft licensing, pricing and promotions policies. Becoming fluent in this information led to being known as the "go-to" resource for colleagues and end users.

Molly is a key member of the Technology team at Forvis, with extensive experience in Microsoft Dynamics solutions. She excels in optimizing Dynamics 365 Business Central for both new and existing projects, ensuring systems are functional and efficient. Previously, Molly supported customers using Microsoft Dynamics Navision, managing financials, customer relations, and business efficiency. Her deep understanding of these areas allows her to provide valuable insights and improvements. Currently, Molly focuses on delivering high-quality training to end users, making complex technical concepts easy to understand. Her dedication to continuous learning and client success is evident in her proactive approach and attention to detail.

I have been an active member of the Dynamics community for over 10 years, sharing insights through regular blog posts and YouTube videos focused on Dynamics NAV and Business Central. Passionate about knowledge sharing, I thrive on connecting with others at community meetups and conferences, where I enjoy exchanging ideas and helping others deepen their understanding of these powerful tools.

Tony, CSCP, is an APICS certified supply chain professional with a background in transportation and logistics, procurement, and inventory management. He has been with EazyStock since 2021 and has successfully implemented EazyStock for multiple BC and NAV customers. He is also a Michigan State alum and an avid golfer.

Career IT leader who now consults with growing companies as a fractional CIO. I've worked internationally on ERP projects for the (at the time) Fortune 1 company in the world. The last several years of my career were spent at mid-market companies using NAV / BC. I fell in love with both BC and the dynamics of smaller companies and have built my consulting company to help these growing organizations.

With over 25 years as a Controller and Consultant, Dave is a proven Dynamics BC|NAV and business professional with broad experience in the planning, architecture, management, and implementation of Microsoft Dynamics Business Central/NAV. Dave is also proficient in the management of operations and finance functions, and the design, development and implementation of accounting and operating business processes and policies. Dave is a frequent trainer and presenter at various conferences with high approval ratings.

Matt leads Sales & Marketing for Ciellos, a Microsoft Dynamics 365 technology consulting powerhouse. He is an energetic, results-oriented executive with over 25 years of experience in professional services, including 6 years in the Microsoft Dynamics ecosystem. Matt started his professional journey at Deloitte followed by a decade with Bain & Company, where he was a Partner.

Johan Adenmark is CEO of NAB Solutions and SmartApps. He has been in this guild since Navision Financials 1.1 and had most roles himself. He has not been allowed to write code for many years but is having fun anyway spreading the gospel of Business Central.

Dedicated leader in strategic partnerships and technology sales responsible for driving growth in the Microsoft Dynamics channel for more than 15 years. Proven expertise in leveraging business automation software for Microsoft Dynamics to ensure enhanced operational efficiency. A dynamic public speaker passionate about sharing insights on the intersection of AI technology unique to Microsoft Dynamics. Committed to driving awareness innovation, lead generation and fostering collaborative solutions in the rapidly evolving business landscape.

Derek Arnold is a Senior Consultant for the Business Central delivery team at Forvis Mazars, based in Indianapolis, IN. With over 8 years of experience in the ERP consulting space, Derek has worked on a variety of projects, from process improvement to full implementations. His expertise lies in the supply chain and manufacturing sectors, covering everything from simple item creation and procurement to complex finite scheduling.

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I bring over 25 years of strategic marketing expertise to the table. My passion lies in empowering Microsoft Dynamics 365 resellers (VARs and ISVs) and their clients to navigate the ever-evolving landscape of ERP, CRM, BI, and cloud transitions.

As Nolan’s Channel Development Manager and with 15+ years experience in partner channel sales, Derek is instrumental in supporting Nolan partners and customers to help deliver the best Nolan solution for them. Derek can help deliver product demos and share his wealth of business knowledge, including best practices for bank reconciliation, electronic payments and requisition management.

Eric Beins is the CTO of JourneyTeam, a leading Microsoft partner recognized for its expertise in cloud solutions and digital transformation. Eric has played a pivotal role in helping businesses transition to Dynamics 365 in the cloud for over 15 years, including implementing Dynamics 365 at one of Microsoft's largest non-profit customers globally. His experience also includes growing and protecting eBay's multi-billion marketplace through technology that started his journey into enterprise architecture and process improvement. As a panel speaker for "Leverage Microsoft Offerings: Move Customers to Cloud with Confidence," Eric brings the experience he's had with industry leaders to share proven approaches for guiding on-premises and legacy customers to the cloud. His commitment to driving digital transformation and maturity makes him a valuable resource in the Microsoft community.

Mark Bennett has over 25 years of leadership, strategic business and partner development, account based marketing, and digital transformation solution development with Solver, Microsoft, IBM, Great Plains, FRx and Oracle in Canada, U.S.A., UK, Australia, and Western Europe. Mark is currently a Senior Partner Development Manager with Solver helping their Partners realize the potential of Solver’s Extended Financial Planning & Analysis Suite to transform finance departmental processes with their customers. He brings experience in a number of transformative technologies like Acumatica xRP, Dynamics 365, Sage, Azure, PowerBI, Intelligent Edge, AI/cognitive services, machine learning, Big Data/DW, CPM, IoT, blockchain, mixed reality and autonomous cyber-security. Mark’s focus centers on building intellectual and emotional buy-in which inspires executives and teams to collaborate to achieve beneficial Digital Transformation outcomes.

I am a developer and a system architect for Dynamics NAV and Business Central. My journey in Dynamics World started in 2010 and since then I had been working for Gold Partners in Poland and Denmark and also helping implementing system for one big global end user. I implemented Dynamics NAV and Business Central across Eastern Europe and Middle East. I had pleasure to work with wonderful people in such countries such as Poland, Russia, Lithuania, Latvia, Estonia, Slovenia, Serbia, Croatia, Hungary, Romania, Czech Republic, Denmark, Sweden, Greece, US, and United Arab Emirates.

Head of Service Delivery at Tasklet Factory. Responsible for a support team located in Denmark and Florida, US. Seven years experience in Warehouse Management. Ph.D. in User-Centred Design and Quality Assurance of public self-service applications.

Brad Bimson is President of Torrential Data Solutions, the developer of the Datahaven 365 solution. He has more than 25 years’ experience in the technology industry and is responsible for the company’s ongoing operations and the strategic direction of its Datahaven 365 solution. Before forming Torrential Data in 2005, Brad was a partner in the intellectual property group of Williams Mullen, a large law firm based in Virginia, where he advised national, and international clients on licensing, strategic alliances, and other technology issues.

Breanna started her career at Solver in 2019 where she worked closely with customers to solve issues as they came up. She has since moved into the role of a Solutions Engineer where she capitalizes on the expertise gained from her experiences in Customer Support and Technical Support positions across several industries, including industrial, internet, and computer software. In her spare time, Breanna enjoys dancing, acting, traveling, and sampling delicious food.

Inge Boubez is a visionary leader in marketing, with over 20 years of experience at the forefront of high-tech innovation, including her latest focus on AI-driven strategies. Her career spans global industry giants like SAP and agile startups in ERP, CRM, and modern workspaces, where her transformative strategies have delivered measurable growth. As Senior Marketing Strategist at Neural Impact and former Head of Marketing at Moz, Inge has mastered SEO, AI-powered marketing, and neuroscience-based content development to supercharge lead generation and digital engagement. At Directions, Inge will share actionable strategies for optimizing your website to boost conversions and for leveraging AI to secure a competitive edge. Whether your goal is to dominate search rankings or future-proof your marketing, Inge’s insights will empower you to take bold steps forward.

As a Principal at Sikich, our Microsoft Practice is my primary focus serving enterprise and mid-sized companies. With decades of experience in technology and consulting, I am a driven leader specializing in problem-solving, solution architecting, and project methodology. Throughout my career, I have been involved in all aspects of bringing value to customers, from leadership to sales to delivery. I excel at understanding customer needs and translating them into a strategic plan that requires a blend of technology, imagination, and ROI. While I possess experience across numerous industries, my primary focus is on equipment lifecycle management, field service, and dealer management systems.

Benjamin Brousseau, Business Solution Consultant for The Asset Guardian (TAG), has over four years of experience leading EAM implementations across industries like logistics, energy, and manufacturing. Currently pursuing his Master’s in Digital Transformation at HEC Montréal, he also contributes to The Asset Guardian’s R&D, ensuring its continuous innovation and customer satisfaction.

Mitch Brown is an experienced Sales Director who currently holds this position at Datahaven 365. With a career spanning over two decades, Mitch has dedicated his professional life to assisting organizations across North America to adopt efficient and automated document-based processes that help streamline their operations. He has worked with businesses of all sizes and across various industries, providing them with valuable insights to meet their unique requirements and challenges. Mitch's areas of specialization include AP and AR, with a keen focus on catering to the needs of the Dynamics community.

Tine has a strong history of working with the Microsoft Dynamics Business Central channel. Previously as a Product Marketing Manager and now as a Partner Strategist with the Tech for Social Impact team with a strong focus on the North American BC partners.

Dennis Bruce is the Vice President of North American Channels. He is responsible for all things partner-related, focusing on managing the relationships with Midmarket ERP resellers and ensuring that these partnerships add value to our mutual customer’s journey. In his free time, Dennis enjoys playing golf and skiing. He's also a fan of anything connected to the beach and Boston sports.

Aptean

Program Manager for the Dynamics 365 Business Central Control Plane team at Microsoft.

I’m a creative problem solver who applies his skills in the Microsoft Dynamics space and the management of one of the most talented teams I’ve ever had the pleasure to work with. I like to incorporate both the latest technology as well as the “grey beard” skills I’ve honed over decades of software development. When I’m not in the office or hanging out with my family, I’m at my local Makerspace working with CNC machines, laser cutters, 3D printers and other tools of wood and metal work. There are Makerspace (also known as Hackerspace) all over the country, and I encourage everyone to check one out. Stay Creative and have fun!

Past experience - Over 250+ NAV/BC Implementations in Manufacturers, Supply Chain (WMS), Food and Beverage, Retail, Service, Oil and Gas, Chemical, Industrial Equip., Rental/Service, and Home Goods - Over 16 years as an Accountant in a variety of positions (VP of Finance, Director of Finance, Audit Manager, Controller, and Director Operations) - Extensive knowledge and implementation over 30 NAV/BC ISV APPs Awards - Microsoft Most Valuable Professional (MVP) - NAVUG/BC All-Star - 4-time NAVUG/BC Granite Award recipient - DUG Guardian Award recipient Professional - IMA/CMA – Member 1988 - AICPA – Member 1985 - APICS – Member 2004 - DCI Summit – Programming Committee (2012 – Present, Chair (2016-2018), Board of Advisor (2013-2015 and 2021-Present) - Dynamics User Group (DUG) – NAV/BC Forum Moderator, Dynamics Con Content Committee - Directions NA – Content Committee (2018-Present) Certifications - MCP – MB-800 - Microsoft Certified Professional

Sharka Chobot is the creator of the CRM product category (1995) and Chief Transformation Officer of Neural Impact. Sharka applies behavioral economics, neuroscience and persuasion psychology to help Microsoft partners develop an effective customer acquisition and go to market strategy. She has over 35 years of technology specific expertise and teaches behavioral marketing at leading universities in Canada. Sharka has worked with hundreds of Microsoft partners on six continents to develop their cloud product, packaging, pricing and vertical market strategy and to accelerate their transition to a SaaS business model.

Brendan Coffey is a strategy, transformation, and leadership expert based in Denver, Colorado. With a strong background in product management, consulting, and digital innovation, Brendan has successfully driven analytics-based change and helped organizations improve client experiences. He is known for building cross-functional teams, fostering long-term client relationships, and managing all aspects of technology product development. Brendan has worked in various roles at companies such as Mekorma and AvidXchange, where he led product strategy and drove revenue growth. He holds a Master's in Business and Organization Development from Queens University of Charlotte and speaks English and French.

Caria is a Senior Solutions Engineer who has over 4 years of experience working with Microsoft ERP's & reporting solutions and also has a BI analytics background. She has worked with many data automation tools over the years as well. She is based in Houston, TX and forms part of the solution team for the NA region involved in solution demonstrations & sales enhancement projects.

As a seasoned professional with a background in Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and the Power Platform, I am dedicated to driving business growth and operational excellence. My proactive approach and hunter mentality enable me to identify and seize opportunities that propel organizations forward. With an understanding of ERP systems, I streamline processes and enhance efficiency, ensuring seamless integration across various business functions in Business Central. My expertise in CRM allows me to foster strong customer relationships, optimize sales strategies, and deliver exceptional customer experiences

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After more than three decades of working in the Microsoft ecosystem with Dynamics partners, I've identified many challenges partners face. These challenges have shaped my mission: to enhance Biz App Partners relationships and profitability with Microsoft. I put that quest into practice as the Executive Vice President at Ciellos, a 'partner for partners' company. My career journey through PricewaterhouseCoopers, Sage, Solomon, Great Plains Software, Microsoft, eXtreme365 and back to Microsoft has honed my ability to connect the dots between people and businesses.

Melissa is a Sr. Manager with 7 mid-market Strategic Alliance Managers. Specializes in working with mid-market/enterprise ERP partners to bring end-to-end tax compliance solutions to their clients. 

Greg has over 40+ years proven experience of transformational success across multiple types of industries, business environments and challenges. He has been given opportunities to redesign, reengineer and lead major organizational process simplification, unification and integration efforts for companies and organizations. Successful leader of over 100 major financial and supply Chain system and process implementation projects of various sizes and complexities. Greg has held leadership positions as CIO, Operations Manager, Marketing and Sales Director. Greg currently leads the ERP practice for JourneyTeam.

Laura Daley is a seasoned business development leader with 20+ years of experience driving strategic growth and managing global initiatives in the technology industry. As Sr. Director, Business Development – Global Partner Programs at SignUp Software, she leads GSI strategy, builds strategic partnerships, and drives partner enablement and go-to-market execution. Previously, as Sr. Director, Sales, Alliances & Partnerships, North America, she played a key role in expanding market presence and strengthening partner networks. At Microsoft, she held strategic roles, including Program Manager for the Global Modern Workplace and Dynamics Partner Seller Customer Success Management Program, onboarding 500+ professionals across 200+ partners and enhancing co-sell strategies. With expertise in partner marketing and program management, Laura has a proven track record of delivering results, fostering high-impact alliances, and driving business transformation.

Angelo Dalle Molle is a seasoned professional with over 20 years of experience in the Business Technology sector. Throughout his career, Angelo has held pivotal roles in renowned companies such as Accenture, Epicor, Microsoft (Microsoft Business Solutions - MS Dynamics), Columbus IT Partner, Cadia Consulting, and AlfaPeople. His expertise spans General Management, Sales, Marketing, and Delivery of Business Management Systems (ERP/CRM) and Digital Transformation. Angelo's extensive background in these areas has equipped him with a deep understanding of how to drive business growth and efficiency through innovative technology solutions.

Regional Lead of North America