irections emea 2023 lyon
1-3 November 2023

Directions EMEA 2023

Directions EMEA is the "Go To" place where Dynamics partners share the future. It's the preferred global community for collaborating and learning from Microsoft, MVPs, ISVs, VARs and their peers. The focus is on helping the SMB market unlock its full potential in technical, business development and strategy with ERP, CRM, and Cloud solutions, including the Microsoft Power Platform, Microsoft Dynamics 365 Business Central, and Azure.

Home video

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10:00 - 17:30
Continia Partner Day
Agave 5
13:00 - 17:30
Continia Partner Day
Agave 6
13:00 - 17:00
SignUp Software Partner Day
Sage 3
13:00 - 16:05
Stratos Cloud Alliance Partner Day
Primrose 5(10)
15:00 - 19:00
Registration/Check In
The Parlor
16:00 - 17:00
New to Directions
Sage 1
16:30 - 19:00
Welcome Drinks
The Manor

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06:05 - 19:55
Registration/Check In
The Parlor
07:30 - 08:00
Grab and Go Breakfast
Theatre
08:00 - 09:45
Microsoft Keynote - Day 1
Theatre
10:15 - 11:00
New to Dynamics 365 Business Central
Agave 5
Death by PowerPoint? No More! Revive Your Presentations and Meetings
Agave 6
Microsoft presents: 15 productivity tips for Business Central with Microsoft 365
Sage 1
Microsoft Regional Session: Business Applications North America SMB Sales & GTM
Sage 2
Source Control Management and Your Extensions
Sage 3
The Functional Consultant's Toolbox - Troubleshooting tools in Business Central you need to know!
Primrose 1/2
Microsoft presents: Cloud Migration tooling overview
Primrose 3/4
Leverage Buyer Psychology to Win More Deals - Nailing the Five Moments That Matter
Primrose 8/9
Microsoft presents: Business Central Security Best Practice
Primrose 6/7
Microsoft presents: Make Your Business Central Demos & Presentations Captivating and Impactful
Primrose 5(10)
VAR Owner: Benchmarking Financial Health: Assessing Your Position Among Peers
24 Oxford

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11:15 - 11:45
Breaking Up with Your Payment Processor? It's Not You, It's Them
Agave 5
CADTALK - AI AND LLM WILL DISRUPT INTEGRATION OF ENGINEERING AND MANUFACTURING
Agave 6
Plan Better and Achieve More with Azure & AI-Powered Financial Planning
4A (Opal)
Tangicloud: Myths, Markets & Money Making with Nonprofits
4E (Opal)
Continia: Sell to Win
Sage 1
iPaaS +: Expect More from Your Integration Platform Provider
Sage 2
Unleash the Power of xFP&A: Connecting Dynamics Data to Accelerate Better Decisions
Sage 3
Expert Partners Weigh in on Critical Lanham Warehouse Functionality
Primrose 1/2
The CFO Playbook: Automating for Efficiency, Compliance & Growth Hosted by SignUp Software
Primrose 3/4
Win More Deals: Boost Business Central with Free Apps from Insight Works
Primrose 8/9
Overcoming ISV Challenges & Protecting Your Customers' Investment in Business Central
Primrose 6/7
Empower Microsoft Business Central Users with TAG Mobi (EAM)
Primrose 5(10)
11:45 - 13:00
Lunch and EXPO Time
Expo Hall - Agave
13:00 - 13:45
Top 6 1/2 lessons learned in my first 6 1/2 years as a functional BC consultant
Agave 5
Microsoft presents: how Copilot actually works - a non-technical journey from prompt to response
Agave 6
The Negotiation Advantage for High-Performing Teams
Sage 1
Microsoft Presents: Microsoft 365 Finance Agents with Business Central
Sage 2
All you need to know about Business Central Webhooks
Sage 3
What Do Partners Expect from ISVs and What Do ISVs Expect From Partners...Episode 4
Primrose 1/2
Microsoft presents: A guide to Microsoft's cloud migration: Dynamics GP to Business Central
Primrose 3/4
Sticky Clients: Keep Your Business Central Clients Coming Back for More
Primrose 8/9
Building Agents for Dynamics 365 and Beyond
Primrose 6/7
Tariffs, trade wars and stagflation - Partner Economics Annual 2025 Channel Forecast
Primrose 5(10)
13:00 - 14:30
Microsoft Presents: Scott's Guide to Power Platform Development Security Best Practices
4B (Opal) Workshops

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VAR Owner: Speed Networking
24 Oxford

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Directions
14:00 - 14:30
Business Central reports and documents: simple, fast, affordable.
Agave 5
Requisition and Procurement: Power Efficiency and Control with ReQlogic
Agave 6
commercebuild: How ERP-first eCommerce is different from Shopify
4A (Opal)
Winning with EDI and Revenue Recovery for Dynamics
4E (Opal)
Mastering multiple entities in D365 BC | Simplifying complexity for your clients.
Sage 1
Adapting to Changing Buyer Behaviors: The Must-Have's of Online Ordering and Self-Service
Sage 2
Bet Big on Ingram Micro: Elevate Your Microsoft Practice and Dominate the Cloud
Sage 3
Aptean - Discover the missing ingredient to monetize the growing appetite for the Cloud
Primrose 1/2
Boyum IT - Bring your products to life: a new value proposition for your manufacturing customers
Primrose 3/4
Smarter Payment Orchestration in BC: Automate, Save, and Scale with the Freedom to Choose
Primrose 8/9
Ciellos & Leapwork: Deliver BC Projects On-Time and On-Budget with Higher Quality and Higher Margins
Primrose 6/7
Streamlining Tax-Exempt Sales in Microsoft Dynamics
Primrose 5(10)
14:45 - 15:30
Modernizing the Dynamics Experience: The Ultimate GP to BC Comparison to Fast Track your Team
Agave 5
Automate, Analyze, and Optimize: Leveraging Power Automate and Power BI
Agave 6

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Empowering the Dynamics Community in LATAM
4A (Opal)
Beyond The Text: Harnessing the Power of AI and Voice Bots in Dynamics Customer Service
Sage 1
Transform business performance with Power Platform and Dynamics 365 Copilots
Sage 2
Defensive Programming: Writing Code That Fights Back
Sage 3
Balancing Innovation and Compliance: Navigating AI Governance in Dynamics 365
Primrose 1/2
5 Steps to LinkedIn Ad Success: Target, Engage, and Convert with ABM
Primrose 3/4
Overcoming emotional barriers in implementations
Primrose 8/9
The Future of Sales: Harnessing the Power of Copilot Studio in Dynamics 365 Sales
Primrose 6/7
14:45 - 16:20
Branding Foundations Workshop: Craft a Strategic Narrative to Stand Out
4B (Opal) Workshops
15:45 - 16:15
DGP | Excellence in managing challenging projects
Agave 5
Datahaven 365: Which Cards Do You See in Your Future?
Agave 6
Nolan eRequest: Streamlining Procurement with Advanced Purchase Approvals
4A (Opal)
Inventory optimization: the solution for high fulfillment rates with low investment
4E (Opal)
Helping Your Customers Achieve More with Business Central
Sage 1
B2B Ecommerce for BC. A Better Way.
Sage 2
Why Payments Matter: Global AP Automation and Payments for Microsoft Dynamics 365 Business Central
Sage 3
Arquiconsult- Empowering Projects: Strategies for Global Success, Vertical Expertise, Emerging Tech
Primrose 1/2
Sylogist Partner Program: Winning in the Public Sector
Primrose 3/4
iDynamics: Commissions, Royalties and Rebates for everybody!
Primrose 8/9
Permission management in Business Central: record, refine, apply, and repeat
Primrose 6/7
Tasklet Factory: What's New in Mobile Warehouse Management?
Primrose 5(10)
16:30 - 17:15
Boosting User Adoption through Gamification in UAT
Agave 5
I Need a Shower: The Full NetSuite Experience
Agave 6
Microsoft presents: Discover the new Dynamics SL to Business Central migration tools
4A (Opal)
Microsoft presents: Business Central and Power Automate - adding AI to your processes
Sage 1
Secrets Unveiled: Best Practices of Dynamics Partners & How to Optimize Your Microsoft Partnership
Sage 2
Copilot is just a fancy autocomplete...
Sage 3
Stop Losing Prospects from Your Home Page in the First 10 Seconds
Primrose 1/2
Microsoft presents: What is new in analytics for Business Central
Primrose 3/4
From Data to Engagement: Unlock the full potential of your CRM and Marketing Automation
Primrose 8/9
Matching the Manufacturing Process to the ERP Implementation
Primrose 6/7
Microsoft presents: Generative AI and prompt engineering - from concept to reality (Part 1)
Primrose 5(10)
16:30 - 18:15
Differentiate and Dominate with AI - develop AI sales competence and how to position AI in BC Sales
4B (Opal) Workshops
17:30 - 18:15
Making Acceptance Testing Easier with In-Client Page Scripting in Business Central
Agave 5
Microsoft presents: Accelerate your AR & AP processes
Agave 6
AI-Driven Customer Journeys in Dynamics 365 CE and Dynamics 365 CI
Sage 1
Tired of SaaS Leads Ghosting You? Use 3 Neuroscience Strategies to Convert
Sage 2
AL Language Evolution: Techniques for Modern Developers
Sage 3
Blueprint for Success: Writing Effective Technical Design Documents for Dynamics 365 BC
Primrose 1/2
Email Logging: Document Processing using PowerAutomate with Outlook and Business Central
Primrose 3/4
Enhancing OOB Integration Between MS Dynamics 365 BC and MS Dynamics 365 Customer Engagement
Primrose 8/9
You can sell 7 figure Business Central Projects! Why BC is more than a $40K Implementation
Primrose 6/7
Microsoft presents: Generative AI and prompt engineering - from concept to reality (Part 2)
Primrose 5(10)
18:30 - 20:25
EXPO Reception - Food and Drinks
Expo Hall - Agave

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07:00 - 08:00
Breakfast
Expo Hall - Agave
07:00 - 20:00
Registration/Check In
The Parlor
08:00 - 09:45
Microsoft Keynote Day 2
Theatre
10:15 - 11:00
The Power of Dimensions
Agave 5
Microsoft presents: New to Business Central - Useful resources and programs
Agave 6

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Microsoft
Microsoft Presents: Unlock the Agent Opportunity with Copilot Studio
4E (Opal)
Breaking into the Benefits of Telemetry for BC
Sage 1
Microsoft Presents: Transforming Power Platform Development with Copilot and AI Tools
Primrose 6/7
Microsoft presents: Demonstrating Copilot in Business Central to your customers
Primrose 5(10)
10:15 - 12:00
Copilot Studio Zero to Hero: Build Copilot Agents connected to Business Central (No PhD needed!)
4B (Opal) Workshops
10:15 - 10:55
Microsoft presents: Partner Marketing 101 - Best Practices
Sage 2

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Microsoft
Let's incorporate AI in an AL app
Sage 3
Microsoft presents: Responsible AI - balancing innovation with safety
Primrose 1/2
LET'S GET READY TO RUMBLE: Operations vs. Marketing in the ultimate Cage Match
Primrose 3/4
Microsoft presents: What is new in governance & administration
Primrose 8/9
10:15 - 11:50
VAR Owner: What to do with my Legacy NAV IP?
24 Oxford

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11:15 - 12:00
Maximizing Efficiency and Data In Journal Entries
Agave 5
Bridging Business Central with the Outside World: Practical Applications of Power Automate
Agave 6
Microsoft presents: Investing and Growing your Business Central practice in Latin America
4A (Opal)
Microsoft presents: Getting started with DevOps using AL-Go for GitHub
Sage 1
Stop Losing Customers to the Cloud: Migrate and Secure Your Base
Sage 2
Lean and Mean: Eliminating Waste in Your Development Workflow
Sage 3
Jurassic Reports: Evolving from Legacy to Modern Solutions in Business Central
Primrose 1/2
Mastering AI SEO: A Comprehensive Guide to Boosting Visibility in AI Search
Primrose 3/4
Microsoft Concierge Presents: Essential tips for new partners implementing Business Central
Primrose 8/9
MSDW's Marketing Performance Survey and P2P Strategy Discussion
Primrose 6/7
Micrososft presents: Sales Order Agent for Business Central
Primrose 5(10)
11:30 - 18:55
Headshots in the Parlor
The Parlor
12:00 - 13:00
Lunch and EXPO Time
Expo Hall - Agave

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13:00 - 13:30
Next-Generation Sales Tax Automation: Driving Precision, Efficiency, and Growth
Agave 5
Dynamics eShop: All-in-one eCommerce, Payments, Web Portals and Connector Solution for Dynamics 365
Agave 6
Streamlining Cash: Introducing SKsoft's Next-Generation Cash Application Automation Module
4A (Opal)
Revolutionize Your Business with DYCE - Unlock Growth in the IT Vertical
4E (Opal)
TD Synnex; Cloud Labs
Sage 1
Unlock the Full Potential of Business Central With an AI-Powered IIM Platform
Sage 2
Cosmos - The Fastest Route to Reporting Success
Sage 3
Your Next Big Growth Engine: Unified Commerce
Primrose 1/2
Corpay: Don't Gamble with AP Providers - 5 Reasons to Partner with Corpay
Primrose 3/4
Expand, Elevate, and Evolve: Partnering to Unlock Cloud Success
Primrose 8/9
EBizCharge Credit Card and eCheck Solution for Microsoft Dynamics
Primrose 6/7
When to Position ExpandIT vs. Microsoft CE for Field Service
Primrose 5(10)
13:00 - 14:30
Microsoft workshop: Developing and testing Copilot in Business Central
4B (Opal) Workshops
13:00 - 14:35
VAR Owner: Building Teams for the Future
24 Oxford

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13:45 - 14:30
Business Central: User Permissions and Access setup
Agave 5
Build Your Own AI-driven Power Automate Expense Management tool for Business Central in 45 Minutes!
Agave 6
Microsoft presents: All about MAICPP
Sage 1
Microsoft presents: IRS 1099 end-to-end
Sage 2
Extending Out-of-the-Box Business Central APIs for Enhanced Functionality
Sage 3
Leading Without Limits: Unlocking the Power of Self-Managing Teams
Primrose 1/2
Overcoming Technical Hurdles: Closing the BC Online Deal with Confidence
Primrose 3/4
Microsoft presents: Whats new in server and database
Primrose 8/9
Microsoft presents: Business Central and Field Service Integration with Service Management
Primrose 6/7
Microsoft presents: AI Consumption Billing
Primrose 5(10)
14:45 - 15:15
Continia: Implement to Win
Agave 5
Beyond the Chaos: How AI Redefines Document Management in Business Central
Agave 6
Discover how CADLink bridges the gap between Business Central and Engineering.
4A (Opal)
Turbocharge Your Customers' Inventory Planning
4E (Opal)
Experlogix | Sell Smarter, Deliver Faster: The Revenue Engine for Manufacturing Sales
Sage 1
Optimizing EDI in Business Central: The TrueCommerce Difference
Sage 2
Pax8 Launchpad: Be Different, Think Different
Sage 3
Payroll Beyond 2029: Ensuring a Smooth Migration from Dynamics GP
Primrose 1/2
Streamlined Success: Powerful Manufacturing Solutions
Primrose 3/4
Maximizing Partner Success: Unlock New Revenue Streams By Offering Reliable AR & Payment Solutions
Primrose 8/9
Mekorma: Why Payment Hub Has Been A Go-To AP Solution for Hundreds of Partners
Primrose 6/7
Revolutionizing BC Cloud Reporting with Jet Reports Online and Reports Center
Primrose 5(10)
14:45 - 16:10
Build your First Custom Power Platform Connector
4B (Opal) Workshops
15:30 - 16:15
Business Central and Copilot - Life Hacks you and your customers need!
Agave 5
Microsoft presents: Accelerate your SMB business via Channel strategy and programs
Agave 6
Microsoft Presents: Partner opportunities in the nonprofit sector
4A (Opal)
Microsoft presents: What's new in manufacturing
Sage 1
Microsoft presents: Partners' Best Practices & Insights on Migrations
Sage 2
Harnessing Interfaces: Build Your Own Sales Price Engine
Sage 3
Struggling to Differentiate with AI? Turn Microsoft Copilot into Your Business Central Competitive
Primrose 1/2
Low-code business apps - The do's and don't's
Primrose 3/4
Project Success or Failure: Universal Drivers That Matter
Primrose 8/9
Microsoft presents: summarize and autofill with Copilot in Business Central
Primrose 6/7
Microsoft Presents: Licensing Update and Q&A
Primrose 5(10)
16:30 - 17:15
The Ins and Outs of Banking in BC
Agave 5

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Accelerate the setup of permissions with exclude functionality
Agave 6
Microsoft presents:1 year #BCTAlent in North America, with partner experiences and upcoming changes
4A (Opal)
Microsoft roundtable: User experience with new 1099 features
4E (Opal)

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Microsoft
Microsoft presents: New Subscription Billing module
Sage 1
Microsoft presents: Copilot Developer tools - what is new
Sage 2
Integrating multiple 3rd party solutions in Business Central
Sage 3
How to Win Against NetSuite, Sage Intacct, and Acumatica
Primrose 1/2
What I built to service app customers on AppSource
Primrose 3/4
Growing together, let's talk about P2P! International vs Local How to address it?
Primrose 8/9
Microsoft presents: Co-Sell with Partner Solution Sales in the Un-Managed SMB Segment
Primrose 6/7
How to Automate Your Sales Process with Dynamics 365 and Copilot: A Step-by-Step Guide
Primrose 5(10)
17:30 - 19:30
EXPO Reception - Food and Drinks
Expo Hall - Agave

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07:00 - 08:15
Breakfast
Expo Hall - Agave
08:15 - 10:25
Keynote Day 3
Theatre
10:45 - 11:30
Key Points for Basic Sales Invoicing
Agave 5
Microsoft presents: Competitive Discovery and Why We Win
Agave 6
Microsoft Roundtable: Power Platform and Copilot Studio
4A (Opal)
Microsoft roundtable: Why you should use a managed DevOps solution!
4E (Opal)
Manufacturing: Production Orders vs Projects
Sage 1
Microsoft Concierge Presents: Essential tips moving from Dynamics GP to Business Central
Sage 2
Marketing the Move: Setting Effective Strategies that Shift Your GP Customers to Business Central
Sage 3
Make Sense of the Microsoft Cloud Subscription Licensing
Primrose 1/2
Launching Diversity in Dynamics: Shaping the Future Together
Primrose 8/9
Provide Impressive Customer Support Using the Business Central Admin Center API
Primrose 6/7
Lessons learned from using Power Automate
Primrose 5(10)
10:45 - 12:15
Demystifying Inventory Costing in Microsoft Dynamics Business Central: Why It's a Game-Changer
4B (Opal) Workshops
VAR Owner: The Impact of AI on Your Business
24 Oxford

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11:45 - 12:15
WMS MOBILENAV = EFFICIENT WAREHOUSE
Agave 5
iSolutions AR Advanced Collections with Updates 2025
Agave 6
EasyEFT - The Best Payment Processing Solution for Your Customers
4A (Opal)
NAVIPARTNER I Empower your retail journey with Shopify and world-class POS
4E (Opal)
From Start to Scale: Accelerating Your D365 BC Practice with the Right Strategy and Support
Sage 1

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Sponsor
Popdock- Way More Than a Migration Tool
Sage 2
Secure Your GP Customers' Future: Simplify Reporting and Data Continuity
Sage 3
How to sell to very small BC Customers!
Primrose 1/2
Management Reporter is OUT. Your New Opportunity with FYIsoft is IN.
Primrose 3/4
(Ramp) Unlocking New Revenue Streams: How Microsoft Partners Can Win with Ramp
Primrose 8/9
PayTrace - 3 top reasons embedded payments are crucial to B2B success
Primrose 6/7
Mastering Content Management: Unlocking Efficiency for the Office of the CFO
Primrose 5(10)
12:15 - 13:15
Lunch and EXPO Time
Expo Hall - Agave

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13:15 - 13:45
Data Courage I Smarter AI, Better Insights: Where Copilot Ends and Intelligence Begins
Agave 5
Modernizing Payroll & HR in Business Central
Agave 6
Fenwick Apps Manufacturing Pack feat. Tasklet Mobile WMS
4A (Opal)
k-ecommerce: Boost Your Customers' Online Sales - A Winning Partnership
4E (Opal)
Seer 365| BC Practice Success: Drive Revenue & Profitability with our AI-Powered GYDE365 Platform
Sage 1
ODT Rentals & ODT Service: End-to-End Rental & Service Management in Business Central
Sage 2
Primo Payday: The Embedded Payroll App for the US and Canada
Sage 3
Ignite Your Dynamics Super Powers with Companial
Primrose 1/2
YAVEON | YAVI - Cookies: Process Manufacturing at a glance
Primrose 3/4
Fill Gaps in Business Central: Essential Apps for Distribution & Manufacturing
Primrose 8/9
Unlock the power of AR automation with Nuvei
Primrose 6/7
Future-Proofing Tax Strategy Amid Global Challenges with Vertex O-Series Cloud
Primrose 5(10)
13:15 - 14:45
Building Smarter B2E Portals with the Help of Agents
4B (Opal) Workshops
13:15 - 14:50
VAR Owner: What does the multi-agent architecture mean for my business?
24 Oxford

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14:00 - 14:45
Purchase Order Processing, from Soup to Nuts
Agave 5
Microsoft presents: Partner journey and best practices building Copilots for Business Central
Agave 6
Microsoft Townhall: Q&A with Microsoft Americas GPS Biz Apps Leadership
4E (Opal)
Microsoft presents: Future of Business Central Localizations
Sage 1
AppSource Optimization Field Guide & Success Stories
Sage 2
The Purrsuit of Data using Query Objects in Business Central
Sage 3
6 Practical Steps to Helping Your Clients with AI Adoption
Primrose 1/2
The Fixed Fee Journey: Ask the Experts
Primrose 3/4
Want to Close and Deliver 50-100 New Customer Adds per Year?
Primrose 8/9
Analytics to Show What's Working in Marketing Now
Primrose 6/7
Microsoft presents: Building AI agents with Microsoft Copilot Studio and Business Central
Primrose 5(10)
15:00 - 15:45
Implementation Toolbelt: Reusable Strategies for Dynamics 365 Business Central Success
Agave 5
Avoiding a $1 million Lawsuit: Aim for a Higher Standard of Project Management
Agave 6
Microsoft Q&A: Copilot + agents in Business Central - strategic Q&A
4E (Opal)
Microsoft presents: Under the hood - AI features
Sage 1
Cracking the Code: How to Speak to Gen Z and Millennial Decision-Makers in 2025
Sage 2
Microsoft presents: What's new in AL-Go for GitHub
Sage 3
Seven common customer support challenges and a guide to overcoming them
Primrose 1/2
Microsoft presents: 45 tips in 45 minutes
Primrose 3/4
Microsoft presents: Make Your Business Central Demos Captivating and Impactful (Repeat)
Primrose 6/7

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Microsoft
Microsoft presents: Close deals faster with Microsoft funded engagements
Primrose 5(10)
15:00 - 16:50
Microsoft presents: Business practice & product opportunities for Latam American partners
4A (Opal)
15:00 - 16:45
Get2Know: The new Subscription Billing feature
4B (Opal) Workshops
16:00 - 16:45
Leveraging Business Central for Financial Management and Reporting
Agave 5
Microsoft presents: Payables Agent - the product manager perspective to building agents
Agave 6
MVP Roundtable
4E (Opal)
Connect, Learn, and Grow with IAMCP: 30 Years of Empowering Microsoft Partners Through P2P Success
Sage 1
Microsoft presents: Shopify B2B and Business Central
Sage 2
Taking a Team Approach to Building Trust and Attracting Your Ideal Customers
Sage 3
Microsoft presents: Reporting for developers
Primrose 1/2
45 Cloud Conversations in 45 Minutes: Powering Business Success with Dynamics 365, Copilot & Beyond
Primrose 3/4
Don't Let Your Buyers Slip Away: A Video Strategy Blueprint for Lead Generation Success
Primrose 8/9
Extending Business Central development capabilities with Power Apps
Primrose 6/7
Microsoft presents: What is new in AL and the developer experience for Business Central
Primrose 5(10)
17:00 - 17:45
Working with Workflows in Business Central
Agave 5
Production Orders from Beginning to End
Agave 6
Microsoft roundtable: agents that provide 5-star support to your customers
4A (Opal)
Start-up to Sell-out: How to build a Dynamics Business
Sage 1
Microsoft presents: What's new in Sustainability
Sage 2
Architect vs. Developer: Leveraging Power BI and GitHub Together
Sage 3
Key Lessons Learned from the "Secrets to Selling Dynamics” Series
Primrose 3/4
19:30 - 22:20
Partner Celebration (location to be Announced)
Primrose 1/2
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