1-3 November 2023
Directions EMEA 2023
Directions EMEA is the "Go To" place where Dynamics partners share the future. It's the preferred global community for collaborating and learning from Microsoft, MVPs, ISVs, VARs and their peers. The focus is on helping the SMB market unlock its full potential in technical, business development and strategy with ERP, CRM, and Cloud solutions, including the Microsoft Power Platform, Microsoft Dynamics 365 Business Central, and Azure.
15-04-2024
Mastering Communication Strategies: Pitfalls and Best Practices
Communication is the cornerstone of successful relationships, and in this session, we'll guide you through common culprits of communication breakdown, how to handle angry customers, and touch on email best practices.
Speakers:
Alex Wiley
ArcherPoint Presales Consultant
A seasoned Microsoft Dynamics NAV and Business Central implementer who has held diverse roles over 20 years. He's a regular presenter at industry events, authored an ERP book, and designed solutions for the food and manufacturing sectors. Currently, he's a Senior Presales Consultant at ArcherPoint, advising customers on technology choices.
Alex Wiley
ArcherPoint Presales Consultant
A seasoned Microsoft Dynamics NAV and Business Central implementer who has held diverse roles over 20 years. He's a regular presenter at industry events, authored an ERP book, and designed solutions for the food and manufacturing sectors. Currently, he's a Senior Presales Consultant at ArcherPoint, advising customers on technology choices.
Suzanne Scanlan
Marketing Director, ArcherPoint
Suzanne is a seasoned marketing professional introduced to Navision in 1997. She joined ArcherPoint in 2008 and is a lifelong learner, actively contributing to BCUG | NAVUG as an Advisory Board and Programming Committee member. Currently, she serves in diverse marketing roles at ArcherPoint, passionately connecting the Microsoft Dynamics community to the benefits offered to mid-sized businesses by Microsoft Dynamics 365 Business Central.
Suzanne Scanlan
Marketing Director, ArcherPoint
Suzanne is a seasoned marketing professional introduced to Navision in 1997. She joined ArcherPoint in 2008 and is a lifelong learner, actively contributing to BCUG | NAVUG as an Advisory Board and Programming Committee member. Currently, she serves in diverse marketing roles at ArcherPoint, passionately connecting the Microsoft Dynamics community to the benefits offered to mid-sized businesses by Microsoft Dynamics 365 Business Central.