irections emea 2023 lyon
1-3 November 2023

Directions EMEA 2023

Directions EMEA is the "Go To" place where Dynamics partners share the future. It's the preferred global community for collaborating and learning from Microsoft, MVPs, ISVs, VARs and their peers. The focus is on helping the SMB market unlock its full potential in technical, business development and strategy with ERP, CRM, and Cloud solutions, including the Microsoft Power Platform, Microsoft Dynamics 365 Business Central, and Azure.

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15-04-2024

TrueCommerce: Achieving EDI Excellence: TrueCommerce's Promise to Dynamics BC Partners and Customers

15:45 - 16:15 Sandpiper A/B Back to event schedule

Let's dive into the customer journey. Has your EDI partner spent more time helping you in the sales cycle but not shown the same spirit when it came to delivering or supporting your joint customers? Do you need an ISV you can trust; one that delivers on the solution that was sold? In the session, you'll learn how TrueCommerce's sales, delivery and support processes ensure a Dynamics BC customer receives the integrated EDI solution that was promised. We'll also discuss how customers and partners are supported through the entire customer journey to maximize satisfaction and minimize possible headaches.

Speakers:

Greg Bellis

TrueCommerce

Greg Bellis is an experienced Sales Engineering leader laser focused on ERP integration with over 14 years of experience. Greg leads the TrueCommerce organization with a wealth of industry knowledge circled around mid and enterprise market integrations of Order to Cash and Procure to Pay cycles. He is based in Pittsburgh, PA and enjoys outdoor adventures and model railroading in his free time.