17-04-2024

Shaping Customer Experience with Customer Insights - Journey and Data

09:00 - 09:45 Coral 4 Back to event schedule

Join Ashish to Understanding Customer Insights - Journey and Data. Create Data-Driven Customer Insights with Personalized Customer Experiences. Ashish will demonstrate the end-to-end journey to a personalized customer experience with Customer Insights Data.
Session starts with Introduction to Dynamics 365 Customer Insights - Data and Ingesting data
Customer Data Unification, Segments and Measures and
Working with Enrichment, Profiles, Activities, Exports and predicting data with AI

Speakers:

Ashish Rana

Ashish Rana Principal Solution Architect CE

Ashish is an 4 times Microsoft Business Applications MVP, MCT and Dynamics 365 CE or CRM Solution Architect specialist in delivering CRM and digital transformation projects for various industries. Led teams of solutions architects and Presales consultants.
Speaker to various Communities, Universities Tech talks, and other in-person and virtual events

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