irections emea 2024 vienna
6-8 November 2024

Directions EMEA 2024

Directions EMEA is the "Go To" place where Dynamics partners share the future. It's the preferred global community for collaborating and learning from Microsoft, MVPs, ISVs, VARs and their peers. The focus is on helping the SMB market unlock its full potential in technical, business development and strategy with ERP, CRM, and Cloud solutions, including the Microsoft Power Platform, Microsoft Dynamics 365 Business Central, and Azure.

07-11-2024

Round table for consultants in Business Central - How to deal with difficult user

14:00 - 14:45 ROOM 0.31+0.32 (50) Back to event schedule

Your customer or better the CEO want to do an update to the latest version of Business Central?
But the team behind is not willing to follow?
What can you do as consultant to help the enduser losing their fears about a change and how can you help the business managament of your customer to be happy?
Let's talk about the main factor in an ERP-upgrade: the human being!
Tipps included!

Speakers:

Sonja Klimke

SPOTS-BSS GmbH - CEO

More then 20 years experience around NAV and now Business Central. Originally ERP and IT manager at end user site - later working for a Microsoft Gold partner in support and projects and now since over 12 years having my own company for workshops, support and more.
Next to this author of several book series for NAV and Business Central in German as well some soft skill books.