6-8 November 2024
Directions EMEA 2024
Directions EMEA is the "Go To" place where Dynamics partners share the future. It's the preferred global community for collaborating and learning from Microsoft, MVPs, ISVs, VARs and their peers. The focus is on helping the SMB market unlock its full potential in technical, business development and strategy with ERP, CRM, and Cloud solutions, including the Microsoft Power Platform, Microsoft Dynamics 365 Business Central, and Azure.
07-11-2024
To prompt, or not to prompt: that is the query
“To prompt, or not to prompt: that is the query
Whether 'tis wiser for the end to endure
The clicks and types of outrageous tasking”
Highly inspired by Shakespeare's Hamlet, and in the realm of Microsoft Dynamics Business Central, the question arises: to use Copilot's prompting or not? It's essential to recognize that the true value and productivity for an end user don't solely hinge on prompting. Instead, the user experience should be designed to align with each individual's role and tasks. Copilot stands ready to assist, but only when it's logical and beneficial.
The worst-case scenario would be to let Business Central users navigate their entire day through prompts alone.
By integrating Copilot sensibly in the User Experience you can ensure that it serves as a tool for efficiency, not a crutch for complacency.
In this UX design session you will get refreshed and inspired about the UI parts in Business Central and how to put the user in focus. Copilot can potentially add extra value to the Business Central user experience or across other relevant Microsoft tools provided to the users.
Speakers:
Niels-Erik Hansen
Global Biz Apps Director, Crayon
With over 30 years' experience in the IT business, I have developed a huge passion for business development and IT strategy. Working with Navision Software and at the Microsoft Development Center in Copenhagen for 7 years, I gained a deep insight into the traditional Dynamics NAV customer and business management software market. I am also holding a strong background working in the Microsoft Dynamics partner channel, establishing businesses in Europe for international ISVs and Global distributors.
Whether I'm talking to a partner or doing presales activities with a customer, I am dedicated to making life easier for business users and improving the quality and effectiveness of their IT solutions.
I have been with Crayon since April 2022 as the responsible for the global Biz Apps strategy.