6-8 November 2024
Directions EMEA 2024
Directions EMEA is the "Go To" place where Dynamics partners share the future. It's the preferred global community for collaborating and learning from Microsoft, MVPs, ISVs, VARs and their peers. The focus is on helping the SMB market unlock its full potential in technical, business development and strategy with ERP, CRM, and Cloud solutions, including the Microsoft Power Platform, Microsoft Dynamics 365 Business Central, and Azure.
08-11-2024
How we handle large Business Central customers in SaaS
“I have a customer with 350 users. Can I run it on SaaS?”. “I have a customer that posts 1000 invoices with 1000 lines each every day. Can I run it on SaaS?”.
These are only some of the common questions that many partners are continuously raising when they need to approach what is called a “big customer”. Is the Business Central SaaS platform really able to run such big customers, despite the standard Microsoft's benchmarks? Or the cloud platform is not a great choice for the giants?
We currently manage some of the “biggest Business Central SaaS customers” (numbers that you recently saw in some conference keynotes) and in this session we want to share our real-world experience of running and maintaining a big customer in the cloud.
What are the main problems we had running the giants in the cloud?
What best practices we adopted? What were the technical aspects we worked on to maximize performance? What technology and techniques we used to handle massive integrations at best? What are our recommendations and tips for successfully running a "giant" in the cloud?
If you're currently working with a large Business Central customer (on-premises or SaaS) or if you plan to propose Business Central SaaS to a large customer, this is probably a session that you don't need to miss.
Speakers:
Duilio Tacconi
Performance Specialist at EOS Solutions Group. Microsoft MVP | MCT and Author.
Microsoft MVP | MCT and Author.
In the ERP business with Microsoft and non-Microsoft technologies since 1998. Truly passionate about Microsoft Dynamics NAV / 365 Business Central since 2004. It was love at first sight with a NAV 3.70 A (yes, A. Not B).
Former Microsoft Employee as Sr. Escalation Engineer in the technical area for 15 years: from 2008 to 2023. I have helped many good fellas all over the world resolving issues with the product (roughly 5K+ support requests handled in all of these years).
Currently implementing processes to analyze performance data through telemetries and other tools to get insights how to boost up customer businesses. Also involved in continuous update of online and on-premises customers and internal /external readiness.
Duilio Tacconi
Performance Specialist at EOS Solutions Group. Microsoft MVP | MCT and Author.
Microsoft MVP | MCT and Author.
In the ERP business with Microsoft and non-Microsoft technologies since 1998. Truly passionate about Microsoft Dynamics NAV / 365 Business Central since 2004. It was love at first sight with a NAV 3.70 A (yes, A. Not B).
Former Microsoft Employee as Sr. Escalation Engineer in the technical area for 15 years: from 2008 to 2023. I have helped many good fellas all over the world resolving issues with the product (roughly 5K+ support requests handled in all of these years).
Currently implementing processes to analyze performance data through telemetries and other tools to get insights how to boost up customer businesses. Also involved in continuous update of online and on-premises customers and internal /external readiness.
Stefano Demiliani
Microsoft MVP. Microsoft MCT Regional Lead. CTO for NAV-lab Group. Azure Solution Architect and DevOps Engineer. Microsoft MCSD, MCSA. International Speaker, Trainer and Author.
Stefano Demiliani is a Microsoft MVP for Business Applications and for Azure, MCT Regional Lead, international speaker and a long-time expert on different Microsoft technologies. He works as a CTO for EID/Nav-lab Group and he's frequently involved on helping customers on moving their business to the Azure cloud.
He is the author of many successful IT books related to Dynamics NAV, Dynamics 365 Business Central, Azure DevOps, Azure solution development and Power Platform. He's the author of the first Dynamics 365 Business Central Development guide. He's a Microsoft Community Champion for Azure.
He's the winner of the global "Tech Start of the Year" Digital Revolution Award 2023 (the "Tech Star of the Year" award recognizes outstanding contributions to the cloud industry by individuals working at any level within an organization).
Stefano Demiliani
Microsoft MVP. Microsoft MCT Regional Lead. CTO for NAV-lab Group. Azure Solution Architect and DevOps Engineer. Microsoft MCSD, MCSA. International Speaker, Trainer and Author.
Stefano Demiliani is a Microsoft MVP for Business Applications and for Azure, MCT Regional Lead, international speaker and a long-time expert on different Microsoft technologies. He works as a CTO for EID/Nav-lab Group and he's frequently involved on helping customers on moving their business to the Azure cloud.
He is the author of many successful IT books related to Dynamics NAV, Dynamics 365 Business Central, Azure DevOps, Azure solution development and Power Platform. He's the author of the first Dynamics 365 Business Central Development guide. He's a Microsoft Community Champion for Azure.
He's the winner of the global "Tech Start of the Year" Digital Revolution Award 2023 (the "Tech Star of the Year" award recognizes outstanding contributions to the cloud industry by individuals working at any level within an organization).