6-8 November 2024
Directions EMEA 2024
Directions EMEA is the "Go To" place where Dynamics partners share the future. It's the preferred global community for collaborating and learning from Microsoft, MVPs, ISVs, VARs and their peers. The focus is on helping the SMB market unlock its full potential in technical, business development and strategy with ERP, CRM, and Cloud solutions, including the Microsoft Power Platform, Microsoft Dynamics 365 Business Central, and Azure.
07-11-2024
Challenging Assumptions: A Modern Approach to Consultancy
Consultants must go beyond merely delivering what clients request. It is crucial for solution providers to challenge assumptions, grasp the client's true objectives, and offer expert advice rather than just addressing immediate requests. Balancing short-term needs with long-term strategy and designing scalable, iterative solutions are fundamental to achieving lasting benefits and meeting clients' true needs. Attend "Challenging Assumptions: A Modern Approach to Consultancy" to learn about the pivotal role of communication in solution design. Successful consultancy involves more than just product knowledge or development skills; it requires a methodical analysis of problems and needs to find the best solutions. Explore various tools and hear real-world success stories and lessons from different design approaches. Clients often thrive in their domain but might lack IT knowledge. Explore methods to help them identify the optimal solutions when they aren't familiar with the best techniques and technologies. Guide them in narrowing options and finding the best match for their needs. Assess business and IT maturity to customise strategies and avoid rigid demands. Recognise the value of a business analyst approach over mere application expertise when designing solutions. This aligns technology with client objectives. Lastly, assess if too much tech specialisation is hindering growth. This session is vital for consultants seeking to excel in a landscape of endless opportunities.
Speakers:
Jack Mallender
Managing Consultant at Xpedition
Jack commenced his journey in the BC partner channel during a time when he still sported long hair and an enthusiastic sparkle in his eye. He began as a NAV developer and progressed to become an overarching solution architect.
Presently, he leads a customer implementation team at a leading UK business applications partner. His strengths are in guiding successful solution design and execution, facilitated by clear communication, strategic problem-solving, and deep knowledge of technologies and business processes.
Josh Anglesea
Solution Architect
Solution Architect and MVP, covering all areas of Business Central. Big user of Power Platform to extend or plug gaps in Business Central. A general curiosity with development but a low code/no code platform suits me better 😊