Directions for Enterprise 2026

Cecilia spent 20 years with Microsoft Business Applications, culminating in a four-year stint as Global Ecosystem Lead. As a key member of the unit’s leadership team, she was responsible for growth of the core business through the development and health of the partner ecosystem. Among the functions she oversaw were ecosystem capacity planning, capability development and performance growth strategies, as well as field operations at global scale.

Gokul Ramesh is a business applications leader with more than 20 years of experience across product engineering, implementation, and customer success. Since joining Microsoft in 2008, he has helped shape the evolution of Dynamics 365 through both product innovation and direct engagement with enterprise customers. As the leader of the Dynamics 365 FastTrack program within Microsoft's product organization, Gokul oversees global customer success initiatives for Finance, Supply Chain, Manufacturing, and Intelligent Order Management. He leads a worldwide team of Solution Architects focused on helping organizations successfully plan, deploy, and optimize their Dynamics 365 investments to accelerate business transformation and achieve lasting business value.

Sameer Verma is Vice President and Chief Product Officer of Microsoft Dynamics 365 Agentic ERP, where he leads product strategy and innovation across a portfolio spanning Finance, Supply Chain, Commerce, HR, Project Operations, and Field Service. A recognized leader in ERP transformation, Sameer is driving Microsoft’s vision for Agentic ERP—reimagining enterprise systems with AI agents that automate workflows, enhance decision-making, and unlock new levels of operational agility. His leadership has been instrumental in delivering AI-powered capabilities that are reshaping how organizations run their core business processes. Prior to Microsoft, Sameer held senior leadership roles at SAP, where he led product management and strategy. He began his career as a systems engineer and has since built a reputation for scaling complex enterprise platforms and driving cloud-first transformations. Sameer holds a degree in Industrial Engineering from Bangalore University.

April Olson is a Partner Group Product Manager leading a global team focused on building autonomous cloud solutions for finance, human resources, and sustainability. She drives digital transformation for enterprise customers while championing team success, empowerment, and innovation.

Christian is a seasoned supply chain professional with over 20 years of experience in developing agile ERP solutions. As head of product management for the European development team, he oversees the global scope, vision and growth of Dynamics 365 Supply Chain Management, focusing on AI‑driven autonomous supply chains.

A Product leader owning the full lifecycle, from insight and ideation to execution and delivery, building scalable solutions that solve real customer problems. My work involved defining the product vision, collaborating cross-functionally with engineering, design, and data science teams, and integrating cutting-edge AI models to deliver real business value. I have more than 15 years of industry experience, with expertise in Human Resources modules and Procurement. I successfully launched a scalable solution that improved user productivity, drove adoption, and aligned with Microsoft’s responsible AI principles.

I am a Functional Lead and Senior Consultant at COSMO CONSULT, specializing in Microsoft Dynamics 365 Finance & Supply Chain Management. I bring experience in designing and deliveringERP implementations, with a focus on aligning business processes and system architecture. My expertise lies in establishing structured approaches, clear governance, and strong stakeholder alignment to ensure successful project outcomes.

André Arnaud de Calavon is a Microsoft Dynamics geek with 30 years of experience in the software industry. He started his career with Navision Financials, now known as Microsoft Dynamics 365 Business Central. Since 2001, he has been working with the Dynamics AX solution. Next to consulting and training skills, he also has a good understanding of development and other technical aspects. His main focus is now on Microsoft Dynamics 365 Finance and Operations. Besides, he has experience with other Dynamics 365 apps and the Power Platform. He worked for a few partners, an end-user, and an ISV company in the past. As of January 2024, he works for Next365, where he joined as Managing Partner. He likes complex challenges and troubleshooting. “If you can dream it, you can do it!”. In October 2013, André was awarded as a Microsoft Dynamics AX MVP. This was extended consecutively, and he got his twelfth MVP award last July in the category “Microsoft Business Applications”.

In 2006 Hylke started his journey in Axapta. Since then, he has followed the evolution from Axapta to AX and to the current F&O ecosystem. He currently works as a Business consultant at Truvio. Hylke frequently shares insights about F&O functionalities via LinkedIn, Youtube or podcasts. Since 2023 he Is a Microsoft MVP.

Tony leads the business and channel development, sales, and partner engagement for K3 Fashion Solutions. With an MBA in retail, Tony works closely with customers and partners to bring about digital and AI business transformation in fashion using K3’s Agentic Fashion ERP for D365 Finance, Supply Chain & Commerce and D365 Business Central Tony has built significant relationships in the market and getting K3 recognised as one of the top ISV’s partners in the Microsoft partner ecosystem, building alliances with Global System Integrators, retail consultants, industry bodies and of course, Microsoft and the global partner community.

Gerdien Cammeraat has 25 years of experience in the Dynamics community. She has been responsible for product development teams in Microsoft Dynamics and worked at one of the Microsoft ISV development centers. She is a coaching leader and has a passion for customer centric innovations. In her current role as Product Director at K3 Fashion Solutions, she is responsible for Product strategy, -development and belonging services for two products for the Fashion vertical, one based on Dynamics Finance and Commerce and one on Business Central. Directions has a special place in her heart as she was heavily involved in getting the first two editions for Nav in Europe to roll.

Dennis Conrad is an Engineering Manager at Microsoft, where he leads a team of engineers building AI agents for Microsoft Dynamics 365. His work spans the Supplier Communications Agent, Impact Analysis Agent, and Disruption Mitigation Agent — products that bring autonomous, AI-first capabilities to enterprise procurement and supply chain management. Dennis began his career at the intersection of AI and enterprise software, applying constraint programming techniques to interactive product configuration. He went on to work in master planning and MRP, deepening his expertise in supply chain optimization within ERP systems. In recent years, Dennis has been at the forefront of Microsoft's investment in AI agents for Dynamics 365 — contributing both as an individual contributor and as a people manager. He is passionate about building AI-first engineering teams and driving the cultural shift toward treating AI agents as first-class collaborators in the development process.

Michael Herdman is a Senior Solution Consultant at Binary Stream, a Microsoft ISV with 25+ years in the Dynamics ecosystem. He works closely with global partners and consults daily with Dynamics 365 F&O customers across industries, helping finance teams solve complex challenges in F&O.

Product @ Microsoft Dynamics 365 SCM

In Microsoft I’m working with data scientists on training enterprise-grade agents mainly for autonomous ERP, and designing next-gen AI interfaces. I also contribute to projects from teams spanning Copilot, Microsoft Research, Microsoft Applied Sciences, Microsoft Security, and Microsoft AI.

Joe DeHaai brings over 20 years of experience in the Microsoft ecosystem, spanning consulting, startup leadership, presales, sales, and GTM strategy. He’s worked across the full spectrum—from helping early-stage partners to guiding mature practices through reinvention. What sets Joe apart is his ability to bridge strategy and execution. He’s not just talking theory—he’s led real change. At one point, he spearheaded a shift away from traditional feature-function ERP selling and toward industry-specific, outcome-driven messaging. That pivot improved win rates and unlocked significant revenue growth. Today, Joe works closely with Microsoft partners to sharpen their differentiation, build compelling offers, and equip their sales and delivery teams to engage customers more effectively. Whether he’s leading workshops on emotional buyer engagement, Copilot GTM strategy, or ERP practice acceleration, Joe is known for making complex ideas simple—and making good teams even better.

Patrick Desmarets is an experienced Solution Architect and Lead Consultant at 9altitudes, focusing on manufacturing, planning and supply chain within Microsoft Dynamics 365 for Finance and Supply Chain Management. He has a long background in information technology in the manufacturing & services industry and more than 20 years of experience in the Dynamics ecosystem. He's skilled in Business Analysis, Manufacturing Engineering, Forecasting, Master Planning, Production Planning, Manufacturing Execution and Lean Manufacturing.

Maja leads Microsoft's AI Business Process Sales Operating Unit across the EMEA Corporate segment, helping customers and partners turn AI into measurable business outcomes. Based in Denmark, she brings deep roots in the Microsoft partner and Dynamics ecosystem and works closely with partners across the region to sharpen focus on the Corporate customer.

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Jonas Feddersen Melgaard is a seasoned Axapta, Dynamics AX, and D365 F&O Developer and Solution Architect with over 12 years of experience. He is currently working at the Nordic Investment Bank in Helsinki. He is responsible for modernizing #sustainable #financing using Dynamics, the Power Platform, and community building, always with a touch of Danish grumpiness and sarcasm! He is an #xppgroupie, the maintainer of the #opensource project D365 Finance Toolbox, and likes to throw a pull request at anything related to Dynamics F&O.

Worked 20 years in Finance before moving to the ERP Team at an end customer. Then implemented D365FSCM for Danish customers. Lately worked as a Technical Specialist for Microsoft. And now working for Arineo. Proud to be from the same country as D365FO!!!

Diederick Hallynck is Chief Technology Officer at 9altitudes, where he drives the company's technology vision and the development of industry IP for manufacturing and industrial organisations. He leads the strategy behind solutions such as the Birds Suite — purpose-built IP that extends Microsoft Dynamics 365 for advanced manufacturing scenarios. Together with the product development teams at Dynalogic, Diederick focuses on turning technology into repeatable, scalable products that help customers accelerate their digital transformation and operational efficiency.

With over a decade of experience across the D365 landscape, from roles spanning consultancy, sales, and account management, Nima has a strong commercial perspective on how to optimize warehouse operations, boost efficiency, and drive measurable growth. He has a partner-first mindset, and in bridging the gap between real-world warehousing challenges and mobile management solutions for F&O, he offers valuable insights into how customers and users can achieve operational success.

Manuel guides enterprise customers through business transformation with Dynamics 365. With deep expertise in Project Operations, Finance, and the Microsoft CE ecosystem, he helps organizations define the right architecture for their unique scenarios, with extensive experience across integration, migration, and large-scale implementations.

Nicolai Hardahl is Managing Director of BE-terna Denmark, helping organizations accelerate their digital transformation with Microsoft Dynamics 365. He works at the intersection of business and technology, enabling companies to unlock growth, scale internationally, and turn complexity into competitive advantage. With a strong focus on value realization, Nicolai drives initiatives that combine ERP, data, and AI to create smarter operations and better decision-making. He is passionate about shaping the future of intelligent business applications and helping customers turn ambition into tangible results.

Michael specializes in functional knowledge of D365 Finance software solutions, including Advanced Subscription Management and Property Lease Management. He currently leads the team of Solution Consultants at Binary Stream, and works closely with clients and partners to identify gaps in functionality, and strategic solutions to maximize their Dynamics 365 ERP.

Johan Hoffmann is a senior leader at Microsoft focused on advancing Dynamics 365 and AI-driven business applications. With deep expertise in product strategy and enterprise solutions, Johan helps organizations leverage intelligent technologies to optimize operations and accelerate digital transformation. Passionate about connecting technology to customer value, Johan works across engineering, design, and go-to-market teams to deliver impactful outcomes at scale.

Balazs Horvath has spent thirteen years on both sides of software projects, first implementing Microsoft transformations at KPMG and HCL, now running a Microsoft Partner Company he built. As Founder of VisualLabs, serving clients across the UK, US and Europe, he works with CFOs and COOs on the decisions that make technology investments actually change how a business performs, increasingly on where AI hype turns into AI value.

Richard Hughes has spent twenty years inside the Microsoft partner ecosystem, working the same problem from every angle. He has sat inside Microsoft as a Partner Account Manager, led alliance and business development strategy at eBECS and DXC Technology, and seen enough failed Dynamics 365 projects to know exactly where the implementation model breaks down. Six years ago he co-founded Seer365 to fix it. Today GYDE365 is treated as core infrastructure for Microsoft Dynamics worldwide, embedded in Microsoft's largest global commercial programmes and central to some of the biggest Dynamics 365 deals Microsoft is closing in FY26. That spans enterprise migration and ERP acceleration through the ABS programme, recruiting the next generation of Business Central partners via BC Recruit, and rolling out across SME&C in EMEA. As Chief Strategy Officer, Richard writes and speaks on the commercial, structural and cultural shifts reshaping the Microsoft partner model.

Hernan Huwyler is a Global Risk Management Executive and the Academic Director at IE Law and Business School (Executive Education) and AI GRC Sr. Manager at Capgemini Denmark. With a dual background as an MBA and CPA, Hernan specializes in the intersection of Law, Technology, and Quantitative Risk. He focuses on "translating" complex regulatory frameworks (EU AI Act, GDPR, ISO 42001) into actionable architectures for engineering and business teams. Unlike traditional compliance officers, Hernan advocates for data-driven risk management, moving beyond "heatmaps" to utilize Monte Carlo simulations, convolution models, and Python-based risk quantification. Hernan has led Risk, Control, and Audit functions for major multinational corporations across Europe and the Americas. He writes and speaks extensively on Adversarial AI, Algorithmic Auditing, and the financial quantification of Cyber Risk.

Principal software engineer with over 20 years of experience working on Microsoft Dynamics products. Currently serving as an architect on the Dynamics 365 Finance product.

Henrik Jaeger is a Senior FastTrack Solution Architect at Microsoft, specializing in Dynamics 365 Finance and Project Operations, with deep experience supporting large, global enterprise implementations. As part of Microsoft FastTrack, he advises customers on solution architecture, integrations, governance, and rollout strategies, bringing practical, real‑world insights from complex programs.

I'm a Dynamics 365 Solution Architect with over 15 years of experience in relevant Microsoft technologies. I have designed, developed, and supported numerous Dynamics 365 implementations globally. My work includes defining standards, guiding distributed teams, integrating ERP solutions, and implementing Dynamics 365 for Finance and Operations projects. I love Power Platform, especially Power BI. I have worked extensively in its next evolution as Microsoft Fabric combined with Copilot to bring real value to the business. That is something that I keep on doing with Power Automate with approvals and integrations eliminating 3rd party middleware. As an MCT I have helped Microsoft to develop and deliver training worldwide for Microsoft to its staff and the partner channel. As a Dynamics 365 Solution Architect, I’m like a Swiss Army knife for business processes. I slice through inefficiencies, debug tangled workflows, and occasionally open a bottle of celebratory virtual champagne. 🍾🔧💼

Richard Jansen is Business Unit Director Project Management, responsible for Governance on 9altitudes projects. He combines extensive experience in a customer setting with his current role @ 9altitudes, governing pragmatic project implementing approaches with predictive delivery.

Ben Jeannot is a Senior Product Marketing Manager at Microsoft, focused on Agentic Dynamics 365, Agents, and Copilot. He leads partner go-to-market marketing—driving programs, enablement, and best practices that help partners build, scale, and monetize agent practices. His work focuses on creating repeatable frameworks that accelerate customer adoption, improve time-to-value, and enable partners to deliver differentiated, AI-powered solutions. Ben works closely with engineering, field teams, and global system integrators to expand partner capabilities and unlock new revenue streams through agentic ERP and managed services. At Directions, he brings a practical perspective on how partners can leverage Agentic Dynamics 365, Agents, and Copilot to accelerate growth and build scalable, future-ready businesses.

Niels is leading the global partner strategy for Dynamics 365 ERP (Finance & Supply Chain), incl. partner capacity and capability, partner skilling, Tier 1 & 2 ERP compete and partner incentives and programs to accelerate customer journey.

I have led multiple Business Process Improvement initiatives, transitions, and automation projects across the Accounts Payable function. My experience includes working with Oracle, Workday, and other ERP systems. Along with deep AP operations expertise, I also bring product management experience within the AP/ERP space—including requirements gathering, workflow design, coordinating with technical teams, and supporting enhancements that improve AP efficiency and user experience. I have strong knowledge of accounting practices, process optimization, and ERP-driven transformation.

Brian is a Principal Product Manager on the Dynamics 365 Finance team at Microsoft. He has 24 years experience in Finance.

Focusing on knowledge sharing, networking and building the Dynamics ERP community!

As QBuild Software's product manager, Nathan Landsman has been helping manufacturers automate their engineering to ERP processes for 9 years. With a background in mechanical engineering and experience across project management, sales and a strong technical foundation - Nathan's experience enables him to understand manufacturing pain points and implement meaningful solutions to customers worldwide.

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Johannes Linder is dox42 Lead Technical Evangelist with widespread project knowhow in automation and process optimization in different industries and frequently contributes his knowledge on international conferences, in webinars and blog posts. His job is integrating dox42 into a great variety of technologies and applications (MS Dynamics 365, Microsoft 365, the Power Platform, SAP, etc.) as well as supporting customers and partners in implementing dox42 projects.

Luis is a Principal Product Manager at Microsoft, where he works on Dynamics 365 Field Service. With over 12 years at Microsoft spanning enterprise SaaS, IoT, Commerce, and IT, he brings deep expertise in translating complex customer problems into products that ship. Originally from Venezuela and now based in Seattle, Luis is passionate about driving clarity, building with conviction, and closing the gap between what customers need and what technology delivers.

Senior Product Manager for Dynamics 365 Project Operations

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I am focused on building enterprise‑ready capability through partners across D365 F&O/F&SCM, CE, and PP - driving growth, partner trust, and delivery quality at scale. My career spans the full Dynamics journey: starting as an accountant and Dynamics AX implementation consultant, and evolving through international roles in consulting, delivery leadership, project management, pre‑sales, and enablement. This breadth gives me a grounded, end‑to‑end perspective on what truly drives success - or failure - in enterprise engagements. Today, I work at the intersection of strategy, partner ecosystems, and execution, turning complex ambitions into scalable offerings and predictable delivery models partners can rely on. I am recognized as a mentor and advocate for modern, inclusive leadership, actively promoting growth‑mindset and psychologically safe leadership practices across the ecosystem. My belief: “Even though we work with technology, we’re really here to work with people—and for people.”

Romain Pham is a Product Manager at Microsoft, in charge of Business Performance Planning. With a strong background in Business Intelligence, Power Platform and Business Applications, Romain is a seasoned professional of deploying business oriented solutions. He believes in delivering consistent results by empowering users.

Anupama Raju is Principal Group Product Manager at Microsoft, leading Dynamics 365 Commerce with a focus on AI-driven retail innovation. With over 20 years in enterprise software, she has defined strategy and delivered solutions across POS and Backoffice systems. Anupama is known for her leadership in agile development, customer-centric design, and cross-functional collaboration.

57 years old father of 3, 30+ years in the ERP business (BaaN, IFS, Axapta...), consultant, project manager, sales, presales and partner management. Loves to be part of the tribe!

Lisa Scholz leads innovation in AI-powered procurement and supply chain experiences. With a background in Logistics and Supply Chain Management, Lisa brings experience from both the operational and technology sides of the industry. Throughout her career, she has worked across logistics, transportation, supply chain management and shipping, as well as in product management roles developing enterprise software and digital products. Today, she works closely with customers, partners, data science, and engineering teams to shape the future of AI-powered supply chains. Her current focus is on autonomous agents, supplier collaboration, disruption management, and intelligent decision support, helping organizations build more resilient and adaptive supply chain operations.

Kristi leads the Dynamics 365 Finance product, with her team responsible for the core finance transactions and frameworks around Record to report, Procure to pay, and Order to cash. Kristi has been with Microsoft since the Great Plains acquisition in 2001. She is excited to see Convergence return as the premier customer event for Dynamics 365 Finance!

Originally from Fargo, he relocated to Copenhagen, trading cold car commutes for bicycle lanes. As Director of Product, Ethan shapes a unified product vision centered on AI-ready foundations, scalable data access, and long-term customer impact. He is focused on building intelligent, cohesive experiences that help organizations turn data into meaningful outcomes.

I am a D365 Enterprise Manager at Companial, where I help partners worldwide deliver high-quality solutions in Dynamics 365 Finance & Supply Chain Management. I bring more than 20 years of experience in the Dynamics ecosystem, starting back in the AX era, which has given me deep expertise, strong leadership skills, and a strong commitment to delivery excellence, governance, and long-term collaboration. As a solution architect, I work on D365 F&SCM and CE platform integration and lead some of Companial’s largest Enterprise development projects. What sets me apart is my care for both outcomes and people - I combine deep technical experience with a hands-on, people-first approach that helps partners, teams, and customers succeed together.

I'm Ignas Stockus. I lead the Dynamics 365 CE and Power Platform business line at Companial, where I'm responsible for how we deliver CE and PP services to Microsoft partners across our network. In parallel I've spent the last 11+ years as a Technical Solution Architect on Dynamics 365 F&SCM - a role which I still hold - which means on any given week I'm running a CE/PP practice and architecting an F&O solution. Most people in this ecosystem live on one side of that fence. I've ended up living on both, at the same time, and it's changed how I think about what a modern Dynamics specialist actually needs to know. Through Companial's position across the partner ecosystem I get a cross-section view of how partners are (and aren't) adapting their consultants for an AI-shaped Dynamics world. I write and speak about what I see, and I'm based in Vilnius.

Alejandro Valenzuela is a Solution Engineer at Kyriba specializing in Treasury Technology and AI. With 15+ years of hands-on treasury experience at global corporations including Mercado Libre, Pan American Energy and Platzi, he brings a practitioner's lens to every conversation. His expertise spans cash management, liquidity planning, payments, FX risk, and bank connectivity. Kyriba Certified in Cash Management & Forecasting.

Max van de Valk is a Supply Chain Consultant at 9altitudes, specializing in manufacturing, planning and warehouse management within Microsoft Dynamics 365 Finance & Supply Chain Management. With a background in Industrial Engineering and Strategic Management, he combines business insight with functional expertise to help manufacturing organizations optimize their operations through digital transformation. Over the past five years, Max has delivered implementations for a variety of discrete manufacturing & wholesale companies. He is skilled in Manufacturing Planning & Execution, Warehouse Management, Asset Management, Business Process Analysis, Lean Six Sigma and Change Management.

With more than 18 years of experience with Dynamics 365 ERP solutions, Gertjan offers expertise in solution and technical architecture, change management, and quality assurance. A hallmark of his implementations is taking full advantage of Dynamics 365 capabilities, thereby avoiding unnecessary customizations. Gertjan is the preeminent expert and thought leader on Dynamics 365 ERP as he leads the Global ERP Practice at Avanade, the biggest Dynamics 365 partner in the world. Gertjan has been a Microsoft FastTrack Recognized Solution Architect since the beginning of this recognition in 2019.

AI ERP Solution Architect at Cegeka specializing in Pharma & Medtech industry solutions with a focus on AI and Dynamics 365 Finance & Supply Chain Management.

AI ERP Solution Architect at Cegeka specializing in Pharma & Medtech industry solutions with a focus on AI and Dynamics 365 Finance & Supply Chain Management.

Finance architect

Pernille Wichmann brings 14 years of expertise in Dynamics 365, specializing as a Senior Business Consultant in Logistics, Retail, and integrations. As a Product Manager at Formpipe, she leads the charge of Lasernet within the Dynamics ecosystem. Pernille excels at bridging customer needs, partner support, and product development, ensuring Lasernet delivers innovative solutions that empower Dynamics 365 users to achieve what was previously thought impossible.

Adam Wilson is a partnerships leader with over 20 years of experience building sales channels and partner ecosystems across EMEA, APAC, and global markets, specialising in SaaS, fintech, and cloud communications. Currently, Adam serves as the Lead Partner Manager (EMEA) for Kyriba, where he focuses on developing the company’s indirect go-to-market strategy and launching its first global reseller programme. Prior to this, he spent over five years as the Director of Strategic Partnerships at Vonage, helping establish their international channel initiatives. His background also includes sales partnership roles at Telstra and Samsung Electronics.

Paul has been working in the ERP space for over 30 years, starting with Great Plains Software and shifting to AX and Dynamics 365 Finance since 2005. He has focused on various module areas within Finance (GL, AR, Credit & Collections, AP, Cash, and Core Frameworks) and has been involved with all of the major technology shifts during that time. Presently he oversees many of the D365 Finance core frameworks (journals, source document, accounting, dimensions, etc.) and assists in guiding the overall architecture of the D365 Finance product.

Since joining the eOne team in 2020, Madalynn has worn many hats. Starting as a sales operation intern, and having been a part of our accounting and marketing teams, she now leads Partner Development across the pond. Madalynn recently moved from Fargo, North Dakota to Copenhagen, Denmark where she handles the European and African territories.

Mina Youssef is a Principal Software Engineering Manager at Microsoft, where he leads Finance agents on the Dynamics 365 Finance platform. He is a multidisciplinary engineering leader with experience across AI, finance, healthcare, manufacturing, and enterprise software. Mina holds a B.Sc. in Computer Science, a Master’s Degree in Business Analytics, a Postgraduate Diploma in Statistics, and a Diploma in Leadership and Management. Mina focuses on advancing AI-powered finance capabilities that help organizations move toward continuous close. His work enables finance teams to adopt intelligent agents that expand the platform’s ability to automate manual processes, improve reconciliation, surface insights, and respond to inquiries from teammates, customers, and vendors with greater speed, accuracy, and confidence.