4 america
12-14 September, 2024

Days of Knowledge Americas 2024

Days of Knowledge is a Directions for Partners event focused on educating consultants and developers, sharing knowledge, and upgrading Business Central professionals to enable quality customer solutions. Training and acquiring knowledge are the magic words at Days of Knowledge. 

Interested in sponsoring the upcoming Days of Knowledge Americas 2024 event? Click here to reach out to our sponsor team. 


Automate your IT Service Request using Power Automate/M365 and Azure

02:25 PM - 03:10 PM Power Platform Room Back to event schedule

Welcome to our Automation Workshop! In recent years, the term “Automation” has become a buzzword in the tech industry. It’s not just a trend, but a significant shift in how we approach business processes and IT service requests. This workshop aims to shed light on this transformative concept and demonstrate its practical applications using the Power Platform, O365, and Azure. Our goal is to help you enhance the end user experience, get more value from your investment in M365 and Azure, and significantly reduce manual work for recurring requests and reports. We believe that automation is not just about efficiency, but also about unlocking new possibilities for your organization. During this session, we will delve into real-world scenarios involving SharePoint list, Power Automate, Azure Function, Teams PowerShell, and Teams. Here are some of the topics we will cover: 1. Enabling and Disabling Microsoft Teams Recording 2. Streamlining the Microsoft user on-boarding and off-boarding process (hybrid) 3. Integrating with Power Virtual Agent (Chatbot) 4. Monitoring, Auditing, and Securing Automation 5. Understanding the Product Life cycle 6. Learning Automation Best practices Join us as we explore the world of automation and discover how it can revolutionize the way we work!


Samir Makwana

Founder of Cloudtrify | Cloud Solution Architect | Angel Investor

Samir Makwana is on a mission to help enterprises and governments to build and grow secure and value driven businesses using Microsoft Cloud Services. Trained as Software Developer, Pre-sales and Solution Architect, he has a unique 17 years of experience in delivering diverse IT projects from initiation to completion, providing his clients with unique advantages. He is a leading expert in security, automation, messaging and collaborative technologies; He has designed multiple Automation and Office 365 Architecture solutions for various enterprises and governments. Over the years, he has been instinctive in coordinating large-scale projects, handling designs, deployment, upgrades, and documentation of large IT Cloud Environments. He is currently the founder and Principal Architect of Cloudtrify Inc. He has innovative ideas to develop and implement short- and long-term automation and cloud solutions, increasing user adoption, ROI, security, and ease of maintenance. Outside the professional sphere, he enjoys spending quality time with family and friends.