1-3 November 2023
Directions EMEA 2023
Directions EMEA is the "Go To" place where Dynamics partners share the future. It's the preferred global community for collaborating and learning from Microsoft, MVPs, ISVs, VARs and their peers. The focus is on helping the SMB market unlock its full potential in technical, business development and strategy with ERP, CRM, and Cloud solutions, including the Microsoft Power Platform, Microsoft Dynamics 365 Business Central, and Azure.
17-04-2024
Shaping Customer Experience with Customer Insights - Journey and Data
Join Ashish to Understanding Customer Insights - Journey and Data. Create Data-Driven Customer Insights with Personalized Customer Experiences. Ashish will demonstrate the end-to-end journey to a personalized customer experience with Customer Insights Data.
Session starts with Introduction to Dynamics 365 Customer Insights - Data and Ingesting data
Customer Data Unification, Segments and Measures and
Working with Enrichment, Profiles, Activities, Exports and predicting data with AI
Speakers:
Ashish Rana
Ashish Rana Principal Solution Architect CE
Ashish is an 4 times Microsoft Business Applications MVP, MCT and Dynamics 365 CE or CRM Solution Architect specialist in delivering CRM and digital transformation projects for various industries. Led teams of solutions architects and Presales consultants.
Speaker to various Communities, Universities Tech talks, and other in-person and virtual events
Ashish Rana
Ashish Rana Principal Solution Architect CE
Ashish is an 4 times Microsoft Business Applications MVP, MCT and Dynamics 365 CE or CRM Solution Architect specialist in delivering CRM and digital transformation projects for various industries. Led teams of solutions architects and Presales consultants.
Speaker to various Communities, Universities Tech talks, and other in-person and virtual events