irections emea 2023 lyon
1-3 November 2023

Directions EMEA 2023

Directions EMEA is the "Go To" place where Dynamics partners share the future. It's the preferred global community for collaborating and learning from Microsoft, MVPs, ISVs, VARs and their peers. The focus is on helping the SMB market unlock its full potential in technical, business development and strategy with ERP, CRM, and Cloud solutions, including the Microsoft Power Platform, Microsoft Dynamics 365 Business Central, and Azure.


Automating Standard Business Processes using Power Automate, Teams and Dynamics 365

11:15 - 12:00 Pre. Gratte Ciel Back to event schedule

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In this session, I will show three common use cases for automation inside standard business processes, using Microsoft Teams, Power Automate and Dynamics 365. I will also explain how these use cases can be translated to connect to other accounting and ERP systems using PA along with additional steps you can utilize with SharePoint as well.


Shannon Mullins

CEO, Microsoft MVP

Shannon Mullins is the CEO and founder of a BC Consulting Group and a Microsoft MVP of Business Applications. She has over 20 years' experience across a wide variety of disciplines and products, including accounting, information technology, professional services, insurance, healthcare, mortgage lending, distribution, manufacturing, project management and deployment and implementation of CRM and ERP systems. Shannon has a deep understanding of the functional aspects of projects, process automation and system design, and the reporting needs and requirements for complex ERP systems. Shannon is a former controller and accountant and holds a master's degree in Accountancy. She currently resides in Nashville, TN and is an experienced international speaker and teacher.