irections emea 2023 lyon
1-3 November 2023

Directions EMEA 2023

Directions EMEA is the "Go To" place where Dynamics partners share the future. It's the preferred global community for collaborating and learning from Microsoft, MVPs, ISVs, VARs and their peers. The focus is on helping the SMB market unlock its full potential in technical, business development and strategy with ERP, CRM, and Cloud solutions, including the Microsoft Power Platform, Microsoft Dynamics 365 Business Central, and Azure.


What's New within ClickLearn

18:20 - 18:35 ISV Theatre Back to event schedule

The rapid developments in AI have made their way to ClickLearn. As a result, we are happy to introduce the Dynamics Community to our new User Experience Panel. The User Experience Panel will allow end-users to search and learn about any topic or processes within their organization, taking Digital Adoption to the next level. Powering ClickLearn's User Experience Panel is a Closed Loop Chat functionality. Similar to Chat GPT, users can ask and receive answers to their many questions with the added security benefit of competitors not being able to see what has been asked. For users new or returning to their business systems needing to learn what is new within the system is key. Going forward, ClickLearn has the ability to alert users what is new in their system and what is new in a process. Customer knowledge is at the core of our operations, and harnessing information from outside of ClickLearn is now a reality. By opening ClickLearn up to external assets, users can now search through their knowledge hubs and find the information they need when they need it.


Marquis Caldwell

ClickLearn, Partner & Sales Manager, EMEA

Marquis Caldwell is our ClickLearn Partner & Sales Manager for EMEA and a Track & Field Coach with Sparta Athletics Club. He combines his wealth of knowledge about ClickLearn and goal-oriented methodologies with his coaching skills to demonstrate the benefits and value ClickLearn provides to empower self-sufficient teams striving to reach their professional goals.