irections emea 2024 vienna
6-8 November 2024

Directions EMEA 2024

Directions EMEA is the "Go To" place where Dynamics partners share the future. It's the preferred global community for collaborating and learning from Microsoft, MVPs, ISVs, VARs and their peers. The focus is on helping the SMB market unlock its full potential in technical, business development and strategy with ERP, CRM, and Cloud solutions, including the Microsoft Power Platform, Microsoft Dynamics 365 Business Central, and Azure.

06-11-2024

Microsoft introduces: Dynamics 365 Field Service, new opportunities for Business Central partners

14:00 - 14:45 Hall C (677) Back to event schedule

Are you looking to broaden your portfolio with Dynamics 365 Field Service? Join us for this introductory session designed specifically for Business Central partners. We'll take a deep dive into Dynamics 365 Field Service, covering its essential features such as work order management, resource scheduling, and mobile capabilities. You'll learn how Field Service helps businesses optimize their operations, boost field team productivity, and deliver exceptional customer experiences through real-time insights and automation. In addition to providing a comprehensive overview of the platform, we will help you understand how the new Field Service integration with Business Central empowers a complete end-to-end solution for your clients. The session will conclude with insights into the growing demand for field service solutions and how you, as a partner, can leverage these opportunities to generate new revenue streams and strengthen customer relationships.

Key Takeaways: Understand the key features and benefits of Dynamics 365 Field Service Explore the integration with Business Central to create a comprehensive service solution Discover the business opportunities Field Service can bring to your implementation portfolio Whether you're looking to expand into the field service market or simply want to learn more about the potential of Dynamics 365 Field Service, this session will provide the foundational knowledge you need to get started.

Speakers:

Jason Cohen

Principal Technical Program Manager for Frontline at Microsoft

Jason is a product manager at Microsoft who has been focusing on Field Service and frontline worker use-cases for nearly a decade. He has a special interest in data integration and connecting systems together to maximize the value of all the connected systems.