irections emea 2023 lyon
1-3 November 2023

Directions EMEA 2023

Directions EMEA is the "Go To" place where Dynamics partners share the future. It's the preferred global community for collaborating and learning from Microsoft, MVPs, ISVs, VARs and their peers. The focus is on helping the SMB market unlock its full potential in technical, business development and strategy with ERP, CRM, and Cloud solutions, including the Microsoft Power Platform, Microsoft Dynamics 365 Business Central, and Azure.

01-11-2023

Microsoft roundtable: Service management scenarios

11:15 - 12:00 Gratte Ciel 3 Back to event schedule

Microsoft is intending to improve the experience for users, when company uses service management functionality. Come prepared to this roundtable with suggestions, such as scenarios, patterns, and extensibility suggestions, like undo service invoices linked to contract, warehouse integration, attachments etc.

Speakers:

Andrei Panko

Product manager: SCM, Warehouse, Jobs, Service, Manufacturing, and e-Commerce (Shopify Connector)

Andrei Panko is a Product Manager on the Business Central engineering team at Microsoft Development Center Copenhagen. He started working with Business Central (back then it was Dynamics NAV) as a consultant, developer, and project manager back in 2004, and was an MVP for six consecutive years. Andrei has extensive field experience in the supply chain, and has engaged in many other aspects of the Business Central application and platform as well. His focus is on building solutions with rich business functionality and low implementation cost.

Henrik Madsen

Engineering Manager: SCM, Performance Toolkit

Henrik Frovst Madsen joined Microsoft in 2001 as a developer on Axapta before joining the Microsoft Business Framework (MBF) team and later the Fenway team. For the past 9 years, Henrik has worked on Dynamics NAV in various roles and positions, focusing on client and application, lately also in the context of PaaS and SaaS. He is now engineering manager and is working on simplifying and improving the SCM area in Business Central and driving the Performance Toolkit.