6-8 November 2024
Directions EMEA 2024
Directions EMEA is the "Go To" place where Dynamics partners share the future. It's the preferred global community for collaborating and learning from Microsoft, MVPs, ISVs, VARs and their peers. The focus is on helping the SMB market unlock its full potential in technical, business development and strategy with ERP, CRM, and Cloud solutions, including the Microsoft Power Platform, Microsoft Dynamics 365 Business Central, and Azure.
08-11-2024
Top 5 Real-Life Customer Use Cases for Copilot, Dataverse and Power Automate
In this session, we will cover 5 real-life customer use cases for using Copilot Studio, Dataverse and the Power Platform to transform manual and/or tedious processes around Dynamics 365 Business Central (BC). In this session, we will cover:
5 use case with demonstration and overview for utilizing Copilot studio, Dataverse and Power Automate in conjunction with Business Central to transform customer processes and wow your prospects.
Common challenges and problems encountered while implementing these solutions with Business Central.
Licensing requirements and needs for each real-life scenario.
Speakers:
Blazej Kotelko
Principal Product Manager at Microsoft
Blazej Kotelko is one of the PMs in the Microsoft Development Center Copenhagen, Denmark but he had worked previously for Microsoft in London, UK and in Poland. With experience in the SMB space, UX design, low-code platforms and partner management he is currently responsible for the success and roadmap of Dynamics 365 Business Central integration with Power Platform.
Shannon Mullins
CEO, Microsoft MVP
Shannon Mullins is the CEO and founder of a BC Consulting Group and a Microsoft MVP of Business Applications. She has over 20 years' experience across a wide variety of disciplines and products,
including accounting, information technology, professional services, insurance, healthcare, mortgage
lending, distribution, manufacturing, project management and deployment and implementation of CRM and ERP systems. Shannon has a deep understanding of the functional aspects of projects, process automation and system design, and the reporting needs and requirements for complex ERP systems. Shannon is a former controller and accountant and holds a master's degree in Accountancy.
She currently resides in Nashville, TN and is an experienced international speaker and teacher.