Directions for Enterprise 2026

I am focused on building enterpriseâ€'ready capability through partners across D365 F&O/F&SCM, CE, and PP - driving growth, partner trust, and delivery quality at scale.
My career spans the full Dynamics journey: starting as an accountant and Dynamics AX implementation consultant, and evolving through international roles in consulting, delivery leadership, project management, preâ€'sales, and enablement. This breadth gives me a grounded, endâ€'toâ€'end perspective on what truly drives success - or failure - in enterprise engagements.
Today, I work at the intersection of strategy, partner ecosystems, and execution, turning complex ambitions into scalable offerings and predictable delivery models partners can rely on. I am recognized as a mentor and advocate for modern, inclusive leadership, actively promoting growthâ€'mindset and psychologically safe leadership practices across the ecosystem.
My belief: “Even though we work with technology, we're really here to work with people—and for people.” I am focused on building enterprise‑ready capability through partners across D365 F&O/F&SCM, CE, and PP - driving growth, partner trust, and delivery quality at scale. My career spans the full Dynamics journey: starting as an accountant and Dynamics AX implementation consultant, and evolving through international roles in consulting, delivery leadership, project management, pre‑sales, and enablement. This breadth gives me a grounded, end‑to‑end perspective on what truly drives success - or failure - in enterprise engagements. Today, I work at the intersection of strategy, partner ecosystems, and execution, turning complex ambitions into scalable offerings and predictable delivery models partners can rely on. I am recognized as a mentor and advocate for modern, inclusive leadership, actively promoting growth‑mindset and psychologically safe leadership practices across the ecosystem. My belief: “Even though we work with technology, we’re really here to work with people—and for people.”

André Arnaud de Calavon is a Microsoft Dynamics geek with 30 years of experience in the software industry. He started his career with Navision Financials, now known as Microsoft Dynamics 365 Business Central. Since 2001, he has been working with the Dynamics AX solution. Next to consulting and training skills, he also has a good understanding of development and other technical aspects. His main focus is now on Microsoft Dynamics 365 Finance and Operations. Besides, he has experience with other Dynamics 365 apps and the Power Platform.
He worked for a few partners, an end-user, and an ISV company in the past. As of January 2024, he works for Next365, where he joined as Managing Partner. He likes complex challenges and troubleshooting. “If you can dream it, you can do it!”.
In October 2013, André was awarded as a Microsoft Dynamics AX MVP. This was extended consecutively, and he got his twelfth MVP award last July in the category “Microsoft Business Applications”. André Arnaud de Calavon is a Microsoft Dynamics geek with 30 years of experience in the software industry. He started his career with Navision Financials, now known as Microsoft Dynamics 365 Business Central. Since 2001, he has been working with the Dynamics AX solution. Next to consulting and training skills, he also has a good understanding of development and other technical aspects. His main focus is now on Microsoft Dynamics 365 Finance and Operations. Besides, he has experience with other Dynamics 365 apps and the Power Platform. He worked for a few partners, an end-user, and an ISV company in the past. As of January 2024, he works for Next365, where he joined as Managing Partner. He likes complex challenges and troubleshooting. “If you can dream it, you can do it!”. In October 2013, André was awarded as a Microsoft Dynamics AX MVP. This was extended consecutively, and he got his twelfth MVP award last July in the category “Microsoft Business Applications”.

Anupama Raju is Principal Group Product Manager at Microsoft, leading Dynamics 365 Commerce with a focus on AI-driven retail innovation. With over 20 years in enterprise software, she has defined strategy and delivered solutions across POS and Backoffice systems. Anupama is known for her leadership in agile development, customer-centric design, and cross-functional collaboration. Anupama Raju is Principal Group Product Manager at Microsoft, leading Dynamics 365 Commerce with a focus on AI-driven retail innovation. With over 20 years in enterprise software, she has defined strategy and delivered solutions across POS and Backoffice systems. Anupama is known for her leadership in agile development, customer-centric design, and cross-functional collaboration.

April Olson is a Partner Group Product Manager leading a global team focused on building autonomous cloud solutions for finance, human resources, and sustainability. She drives digital transformation for enterprise customers while championing team success, empowerment, and innovation. April Olson is a Partner Group Product Manager leading a global team focused on building autonomous cloud solutions for finance, human resources, and sustainability. She drives digital transformation for enterprise customers while championing team success, empowerment, and innovation.

Balazs Horvath has spent thirteen years on both sides of software projects, first implementing Microsoft transformations at KPMG and HCL, now running a Microsoft Partner Company he built. As Founder of VisualLabs, serving clients across the UK, US and Europe, he works with CFOs and COOs on the decisions that make technology investments actually change how a business performs, increasingly on where AI hype turns into AI value. Balazs Horvath has spent thirteen years on both sides of software projects, first implementing Microsoft transformations at KPMG and HCL, now running a Microsoft Partner Company he built. As Founder of VisualLabs, serving clients across the UK, US and Europe, he works with CFOs and COOs on the decisions that make technology investments actually change how a business performs, increasingly on where AI hype turns into AI value.

Ben Jeannot is a Senior Product Marketing Manager at Microsoft, focused on Agentic Dynamics 365, Agents, and Copilot. He leads partner go-to-market marketing—driving programs, enablement, and best practices that help partners build, scale, and monetize agent practices. His work focuses on creating repeatable frameworks that accelerate customer adoption, improve time-to-value, and enable partners to deliver differentiated, AI-powered solutions.
Ben works closely with engineering, field teams, and global system integrators to expand partner capabilities and unlock new revenue streams through agentic ERP and managed services. At Directions, he brings a practical perspective on how partners can leverage Agentic Dynamics 365, Agents, and Copilot to accelerate growth and build scalable, future-ready businesses. Ben Jeannot is a Senior Product Marketing Manager at Microsoft, focused on Agentic Dynamics 365, Agents, and Copilot. He leads partner go-to-market marketing—driving programs, enablement, and best practices that help partners build, scale, and monetize agent practices. His work focuses on creating repeatable frameworks that accelerate customer adoption, improve time-to-value, and enable partners to deliver differentiated, AI-powered solutions. Ben works closely with engineering, field teams, and global system integrators to expand partner capabilities and unlock new revenue streams through agentic ERP and managed services. At Directions, he brings a practical perspective on how partners can leverage Agentic Dynamics 365, Agents, and Copilot to accelerate growth and build scalable, future-ready businesses.

Principal software engineer with over 20 years of experience working on Microsoft Dynamics products. Currently serving as an architect on the Dynamics 365 Finance product. Principal software engineer with over 20 years of experience working on Microsoft Dynamics products. Currently serving as an architect on the Dynamics 365 Finance product.

Brian is a Principal Product Manager on the Dynamics 365 Finance team at Microsoft. He has 24 years experience in Finance. Brian is a Principal Product Manager on the Dynamics 365 Finance team at Microsoft. He has 24 years experience in Finance.

Cecilia spent 20 years with Microsoft Business Applications, culminating in a four-year stint as Global Ecosystem Lead. As a key member of the unit's leadership team, she was responsible for growth of the core business through the development and health of the partner ecosystem. Among the functions she oversaw were ecosystem capacity planning, capability development and performance growth strategies, as well as field operations at global scale. Cecilia spent 20 years with Microsoft Business Applications, culminating in a four-year stint as Global Ecosystem Lead. As a key member of the unit’s leadership team, she was responsible for growth of the core business through the development and health of the partner ecosystem. Among the functions she oversaw were ecosystem capacity planning, capability development and performance growth strategies, as well as field operations at global scale.

Christian is a seasoned supply chain professional with over 20 years of experience in developing agile ERP solutions. As head of product management for the European development team, he oversees the global scope, vision and growth of Dynamics 365 Supply Chain Management, focusing on AIâ€'driven autonomous supply chains. Christian is a seasoned supply chain professional with over 20 years of experience in developing agile ERP solutions. As head of product management for the European development team, he oversees the global scope, vision and growth of Dynamics 365 Supply Chain Management, focusing on AI‑driven autonomous supply chains.

Dennis Conrad is an Engineering Manager at Microsoft, where he leads a team of engineers building AI agents for Microsoft Dynamics 365. His work spans the Supplier Communications Agent, Impact Analysis Agent, and Disruption Mitigation Agent — products that bring autonomous, AI-first capabilities to enterprise procurement and supply chain management.

Dennis began his career at the intersection of AI and enterprise software, applying constraint programming techniques to interactive product configuration. He went on to work in master planning and MRP, deepening his expertise in supply chain optimization within ERP systems.

In recent years, Dennis has been at the forefront of Microsoft's investment in AI agents for Dynamics 365 — contributing both as an individual contributor and as a people manager. He is passionate about building AI-first engineering teams and driving the cultural shift toward treating AI agents as first-class collaborators in the development process. Dennis Conrad is an Engineering Manager at Microsoft, where he leads a team of engineers building AI agents for Microsoft Dynamics 365. His work spans the Supplier Communications Agent, Impact Analysis Agent, and Disruption Mitigation Agent — products that bring autonomous, AI-first capabilities to enterprise procurement and supply chain management. Dennis began his career at the intersection of AI and enterprise software, applying constraint programming techniques to interactive product configuration. He went on to work in master planning and MRP, deepening his expertise in supply chain optimization within ERP systems. In recent years, Dennis has been at the forefront of Microsoft's investment in AI agents for Dynamics 365 — contributing both as an individual contributor and as a people manager. He is passionate about building AI-first engineering teams and driving the cultural shift toward treating AI agents as first-class collaborators in the development process.

17 years at Microsoft. Based in Dublin, Ireland. 17 years at Microsoft. Based in Dublin, Ireland.

Gerdien Cammeraat has 25 years of experience in the Dynamics community. She has been responsible for product development teams in Microsoft Dynamics and worked at one of the Microsoft ISV development centers. She is a coaching leader and has a passion for customer centric innovations.

In her current role as Product Director at K3 Fashion Solutions, she is responsible for Product strategy, -development and belonging services for two products for the Fashion vertical, one based on Dynamics Finance and Commerce and one on Business Central.

Directions has a special place in her heart as she was heavily involved in getting the first two editions for Nav in Europe to roll. Gerdien Cammeraat has 25 years of experience in the Dynamics community. She has been responsible for product development teams in Microsoft Dynamics and worked at one of the Microsoft ISV development centers. She is a coaching leader and has a passion for customer centric innovations. In her current role as Product Director at K3 Fashion Solutions, she is responsible for Product strategy, -development and belonging services for two products for the Fashion vertical, one based on Dynamics Finance and Commerce and one on Business Central. Directions has a special place in her heart as she was heavily involved in getting the first two editions for Nav in Europe to roll.

With more than 18 years of experience with Dynamics 365 ERP solutions, Gertjan offers expertise in solution and technical architecture, change management, and quality assurance. A hallmark of his implementations is taking full advantage of Dynamics 365 capabilities, thereby avoiding unnecessary customizations.

Gertjan is the preeminent expert and thought leader on Dynamics 365 ERP as he leads the Global ERP Practice at Avanade, the biggest Dynamics 365 partner in the world.

Gertjan has been a Microsoft FastTrack Recognized Solution Architect since the beginning of this recognition in 2019. With more than 18 years of experience with Dynamics 365 ERP solutions, Gertjan offers expertise in solution and technical architecture, change management, and quality assurance. A hallmark of his implementations is taking full advantage of Dynamics 365 capabilities, thereby avoiding unnecessary customizations. Gertjan is the preeminent expert and thought leader on Dynamics 365 ERP as he leads the Global ERP Practice at Avanade, the biggest Dynamics 365 partner in the world. Gertjan has been a Microsoft FastTrack Recognized Solution Architect since the beginning of this recognition in 2019.

Hernan Huwyler is a Global Risk Management Executive and the Academic Director at IE Law and Business School (Executive Education) and AI GRC Sr. Manager at Capgemini Denmark. With a dual background as an MBA and CPA, Hernan specializes in the intersection of Law, Technology, and Quantitative Risk.

He focuses on "translating" complex regulatory frameworks (EU AI Act, GDPR, ISO 42001) into actionable architectures for engineering and business teams. Unlike traditional compliance officers, Hernan advocates for data-driven risk management, moving beyond "heatmaps" to utilize Monte Carlo simulations, convolution models, and Python-based risk quantification.

Hernan has led Risk, Control, and Audit functions for major multinational corporations across Europe and the Americas. He writes and speaks extensively on Adversarial AI, Algorithmic Auditing, and the financial quantification of Cyber Risk. Hernan Huwyler is a Global Risk Management Executive and the Academic Director at IE Law and Business School (Executive Education) and AI GRC Sr. Manager at Capgemini Denmark. With a dual background as an MBA and CPA, Hernan specializes in the intersection of Law, Technology, and Quantitative Risk. He focuses on "translating" complex regulatory frameworks (EU AI Act, GDPR, ISO 42001) into actionable architectures for engineering and business teams. Unlike traditional compliance officers, Hernan advocates for data-driven risk management, moving beyond "heatmaps" to utilize Monte Carlo simulations, convolution models, and Python-based risk quantification. Hernan has led Risk, Control, and Audit functions for major multinational corporations across Europe and the Americas. He writes and speaks extensively on Adversarial AI, Algorithmic Auditing, and the financial quantification of Cyber Risk.

I'm Ignas Stockus. I lead the Dynamics 365 CE and Power Platform business line at Companial, where I'm responsible for how we deliver CE and PP services to Microsoft partners across our network. In parallel I've spent the last 11+ years as a Technical Solution Architect on Dynamics 365 F&SCM - a role which I still hold - which means on any given week I'm running a CE/PP practice and architecting an F&O solution. Most people in this ecosystem live on one side of that fence. I've ended up living on both, at the same time, and it's changed how I think about what a modern Dynamics specialist actually needs to know.
Through Companial's position across the partner ecosystem I get a cross-section view of how partners are (and aren't) adapting their consultants for an AI-shaped Dynamics world. I write and speak about what I see, and I'm based in Vilnius. I'm Ignas Stockus. I lead the Dynamics 365 CE and Power Platform business line at Companial, where I'm responsible for how we deliver CE and PP services to Microsoft partners across our network. In parallel I've spent the last 11+ years as a Technical Solution Architect on Dynamics 365 F&SCM - a role which I still hold - which means on any given week I'm running a CE/PP practice and architecting an F&O solution. Most people in this ecosystem live on one side of that fence. I've ended up living on both, at the same time, and it's changed how I think about what a modern Dynamics specialist actually needs to know. Through Companial's position across the partner ecosystem I get a cross-section view of how partners are (and aren't) adapting their consultants for an AI-shaped Dynamics world. I write and speak about what I see, and I'm based in Vilnius.

Joe DeHaai brings over 20 years of experience in the Microsoft ecosystem, spanning consulting, startup leadership, presales, sales, and GTM strategy. He's worked across the full spectrum—from helping early-stage partners to guiding mature practices through reinvention. What sets Joe apart is his ability to bridge strategy and execution. He's not just talking theory—he's led real change. At one point, he spearheaded a shift away from traditional feature-function ERP selling and toward industry-specific, outcome-driven messaging. That pivot improved win rates and unlocked significant revenue growth.

Today, Joe works closely with Microsoft partners to sharpen their differentiation, build compelling offers, and equip their sales and delivery teams to engage customers more effectively. Whether he's leading workshops on emotional buyer engagement, Copilot GTM strategy, or ERP practice acceleration, Joe is known for making complex ideas simple—and making good teams even better. Joe DeHaai brings over 20 years of experience in the Microsoft ecosystem, spanning consulting, startup leadership, presales, sales, and GTM strategy. He’s worked across the full spectrum—from helping early-stage partners to guiding mature practices through reinvention. What sets Joe apart is his ability to bridge strategy and execution. He’s not just talking theory—he’s led real change. At one point, he spearheaded a shift away from traditional feature-function ERP selling and toward industry-specific, outcome-driven messaging. That pivot improved win rates and unlocked significant revenue growth. Today, Joe works closely with Microsoft partners to sharpen their differentiation, build compelling offers, and equip their sales and delivery teams to engage customers more effectively. Whether he’s leading workshops on emotional buyer engagement, Copilot GTM strategy, or ERP practice acceleration, Joe is known for making complex ideas simple—and making good teams even better.

Johan Hoffmann is a senior leader at Microsoft focused on advancing Dynamics 365 and AI-driven business applications. With deep expertise in product strategy and enterprise solutions, Johan helps organizations leverage intelligent technologies to optimize operations and accelerate digital transformation. Passionate about connecting technology to customer value, Johan works across engineering, design, and go-to-market teams to deliver impactful outcomes at scale. Johan Hoffmann is a senior leader at Microsoft focused on advancing Dynamics 365 and AI-driven business applications. With deep expertise in product strategy and enterprise solutions, Johan helps organizations leverage intelligent technologies to optimize operations and accelerate digital transformation. Passionate about connecting technology to customer value, Johan works across engineering, design, and go-to-market teams to deliver impactful outcomes at scale.

Jonas Feddersen Melgaard is a seasoned Axapta, Dynamics AX, and D365 F&O Developer and Solution Architect with over 12 years of experience. He is currently working at the Nordic Investment Bank in Helsinki.

He is responsible for modernizing #sustainable #financing using Dynamics, the Power Platform, and community building, always with a touch of Danish grumpiness and sarcasm!

He is an #xppgroupie, the maintainer of the #opensource project D365 Finance Toolbox, and likes to throw a pull request at anything related to Dynamics F&O. Jonas Feddersen Melgaard is a seasoned Axapta, Dynamics AX, and D365 F&O Developer and Solution Architect with over 12 years of experience. He is currently working at the Nordic Investment Bank in Helsinki. He is responsible for modernizing #sustainable #financing using Dynamics, the Power Platform, and community building, always with a touch of Danish grumpiness and sarcasm! He is an #xppgroupie, the maintainer of the #opensource project D365 Finance Toolbox, and likes to throw a pull request at anything related to Dynamics F&O.

Finance architect Finance architect

Kristi leads the Dynamics 365 Finance product, with her team responsible for the core finance transactions and frameworks around Record to report, Procure to pay, and Order to cash. Kristi has been with Microsoft since the Great Plains acquisition in 2001. She is excited to see Convergence return as the premier customer event for Dynamics 365 Finance! Kristi leads the Dynamics 365 Finance product, with her team responsible for the core finance transactions and frameworks around Record to report, Procure to pay, and Order to cash. Kristi has been with Microsoft since the Great Plains acquisition in 2001. She is excited to see Convergence return as the premier customer event for Dynamics 365 Finance!

I'm a Dynamics 365 Solution Architect with over 15 years of experience in relevant Microsoft technologies. I have designed, developed, and supported numerous Dynamics 365 implementations globally. My work includes defining standards, guiding distributed teams, integrating ERP solutions, and implementing Dynamics 365 for Finance and Operations projects.
I love Power Platform, especially Power BI. I have worked extensively in its next evolution as Microsoft Fabric combined with Copilot to bring real value to the business. That is something that I keep on doing with Power Automate with approvals and integrations eliminating 3rd party middleware.
As an MCT I have helped Microsoft to develop and deliver training worldwide for Microsoft to its staff and the partner channel.
As a Dynamics 365 Solution Architect, I'm like a Swiss Army knife for business processes. I slice through inefficiencies, debug tangled workflows, and occasionally open a bottle of celebratory virtual champagne. 🍾🔧ðŸ'¼
I'm a Dynamics 365 Solution Architect with over 15 years of experience in relevant Microsoft technologies. I have designed, developed, and supported numerous Dynamics 365 implementations globally. My work includes defining standards, guiding distributed teams, integrating ERP solutions, and implementing Dynamics 365 for Finance and Operations projects. I love Power Platform, especially Power BI. I have worked extensively in its next evolution as Microsoft Fabric combined with Copilot to bring real value to the business. That is something that I keep on doing with Power Automate with approvals and integrations eliminating 3rd party middleware. As an MCT I have helped Microsoft to develop and deliver training worldwide for Microsoft to its staff and the partner channel. As a Dynamics 365 Solution Architect, I’m like a Swiss Army knife for business processes. I slice through inefficiencies, debug tangled workflows, and occasionally open a bottle of celebratory virtual champagne. 🍾🔧💼

I am a D365 Enterprise Manager at Companial, where I help partners worldwide deliver high-quality solutions in Dynamics 365 Finance & Supply Chain Management. I bring more than 20 years of experience in the Dynamics ecosystem, starting back in the AX era, which has given me deep expertise, strong leadership skills, and a strong commitment to delivery excellence, governance, and long-term collaboration.
As a solution architect, I work on D365 F&SCM and CE platform integration and lead some of Companial's largest Enterprise development projects.
What sets me apart is my care for both outcomes and people - I combine deep technical experience with a hands-on, people-first approach that helps partners, teams, and customers succeed together. I am a D365 Enterprise Manager at Companial, where I help partners worldwide deliver high-quality solutions in Dynamics 365 Finance & Supply Chain Management. I bring more than 20 years of experience in the Dynamics ecosystem, starting back in the AX era, which has given me deep expertise, strong leadership skills, and a strong commitment to delivery excellence, governance, and long-term collaboration. As a solution architect, I work on D365 F&SCM and CE platform integration and lead some of Companial’s largest Enterprise development projects. What sets me apart is my care for both outcomes and people - I combine deep technical experience with a hands-on, people-first approach that helps partners, teams, and customers succeed together.

Worked 20 years in Finance before moving to the ERP Team at an end customer.
Then implemented D365FSCM for Danish customers.

Lately worked as a Technical Specialist for Microsoft. And now working for Arineo.

Proud to be from the same country as D365FO!!!

Worked 20 years in Finance before moving to the ERP Team at an end customer. Then implemented D365FSCM for Danish customers. Lately worked as a Technical Specialist for Microsoft. And now working for Arineo. Proud to be from the same country as D365FO!!!

In Microsoft I'm working with data scientists on training enterprise-grade agents mainly for autonomous ERP, and designing next-gen AI interfaces. I also contribute to projects from teams spanning Copilot, Microsoft Research, Microsoft Applied Sciences, Microsoft Security, and Microsoft AI. In Microsoft I’m working with data scientists on training enterprise-grade agents mainly for autonomous ERP, and designing next-gen AI interfaces. I also contribute to projects from teams spanning Copilot, Microsoft Research, Microsoft Applied Sciences, Microsoft Security, and Microsoft AI.

Nicolai Hardahl is Managing Director of BE-terna Denmark, helping organizations accelerate their digital transformation with Microsoft Dynamics 365.
He works at the intersection of business and technology, enabling companies to unlock growth, scale internationally, and turn complexity into competitive advantage.
With a strong focus on value realization, Nicolai drives initiatives that combine ERP, data, and AI to create smarter operations and better decision-making.
He is passionate about shaping the future of intelligent business applications and helping customers turn ambition into tangible results. Nicolai Hardahl is Managing Director of BE-terna Denmark, helping organizations accelerate their digital transformation with Microsoft Dynamics 365. He works at the intersection of business and technology, enabling companies to unlock growth, scale internationally, and turn complexity into competitive advantage. With a strong focus on value realization, Nicolai drives initiatives that combine ERP, data, and AI to create smarter operations and better decision-making. He is passionate about shaping the future of intelligent business applications and helping customers turn ambition into tangible results.

Patrick Desmarets is an experienced Solution Architect and Lead Consultant at 9altitudes, focusing on manufacturing, planning and supply chain within Microsoft Dynamics 365 for Finance and Supply Chain Management.

He has a long background in information technology in the manufacturing & services industry and more than 20 years of experience in the Dynamics ecosystem.

He's skilled in Business Analysis, Manufacturing Engineering, Forecasting, Master Planning, Production Planning, Manufacturing Execution and Lean Manufacturing. Patrick Desmarets is an experienced Solution Architect and Lead Consultant at 9altitudes, focusing on manufacturing, planning and supply chain within Microsoft Dynamics 365 for Finance and Supply Chain Management. He has a long background in information technology in the manufacturing & services industry and more than 20 years of experience in the Dynamics ecosystem. He's skilled in Business Analysis, Manufacturing Engineering, Forecasting, Master Planning, Production Planning, Manufacturing Execution and Lean Manufacturing.

Richard Hughes has spent twenty years inside the Microsoft partner ecosystem, working the same problem from every angle. He has sat inside Microsoft as a Partner Account Manager, led alliance and business development strategy at eBECS and DXC Technology, and seen enough failed Dynamics 365 projects to know exactly where the implementation model breaks down.
Six years ago he co-founded Seer365 to fix it. Today GYDE365 is treated as core infrastructure for Microsoft Dynamics worldwide, embedded in Microsoft's largest global commercial programmes and central to some of the biggest Dynamics 365 deals Microsoft is closing in FY26. That spans enterprise migration and ERP acceleration through the ABS programme, recruiting the next generation of Business Central partners via BC Recruit, and rolling out across SME&C in EMEA.
As Chief Strategy Officer, Richard writes and speaks on the commercial, structural and cultural shifts reshaping the Microsoft partner model. Richard Hughes has spent twenty years inside the Microsoft partner ecosystem, working the same problem from every angle. He has sat inside Microsoft as a Partner Account Manager, led alliance and business development strategy at eBECS and DXC Technology, and seen enough failed Dynamics 365 projects to know exactly where the implementation model breaks down. Six years ago he co-founded Seer365 to fix it. Today GYDE365 is treated as core infrastructure for Microsoft Dynamics worldwide, embedded in Microsoft's largest global commercial programmes and central to some of the biggest Dynamics 365 deals Microsoft is closing in FY26. That spans enterprise migration and ERP acceleration through the ABS programme, recruiting the next generation of Business Central partners via BC Recruit, and rolling out across SME&C in EMEA. As Chief Strategy Officer, Richard writes and speaks on the commercial, structural and cultural shifts reshaping the Microsoft partner model.

Richard Jansen is Business Unit Director Project Management, responsible for Governance on 9altitudes projects.

He combines extensive experience in a customer setting with his current role @ 9altitudes, governing pragmatic project implementing approaches with predictive delivery. Richard Jansen is Business Unit Director Project Management, responsible for Governance on 9altitudes projects. He combines extensive experience in a customer setting with his current role @ 9altitudes, governing pragmatic project implementing approaches with predictive delivery.

Romain Pham is a Product Manager at Microsoft, in charge of Business Performance Planning. With a strong background in Business Intelligence, Power Platform and Business Applications, Romain is a seasoned professional of deploying business oriented solutions. He believes in delivering consistent results by empowering users. Romain Pham is a Product Manager at Microsoft, in charge of Business Performance Planning. With a strong background in Business Intelligence, Power Platform and Business Applications, Romain is a seasoned professional of deploying business oriented solutions. He believes in delivering consistent results by empowering users.

Sameer Verma is Vice President and Chief Product Officer of Microsoft Dynamics 365 Agentic ERP, where he leads product strategy and innovation across a portfolio spanning Finance, Supply Chain, Commerce, HR, Project Operations, and Field Service. A recognized leader in ERP transformation, Sameer is driving Microsoft's vision for Agentic ERP—reimagining enterprise systems with AI agents that automate workflows, enhance decision-making, and unlock new levels of operational agility. His leadership has been instrumental in delivering AI-powered capabilities that are reshaping how organizations run their core business processes. Prior to Microsoft, Sameer held senior leadership roles at SAP, where he led product management and strategy. He began his career as a systems engineer and has since built a reputation for scaling complex enterprise platforms and driving cloud-first transformations. Sameer holds a degree in Industrial Engineering from Bangalore University. Sameer Verma is Vice President and Chief Product Officer of Microsoft Dynamics 365 Agentic ERP, where he leads product strategy and innovation across a portfolio spanning Finance, Supply Chain, Commerce, HR, Project Operations, and Field Service. A recognized leader in ERP transformation, Sameer is driving Microsoft’s vision for Agentic ERP—reimagining enterprise systems with AI agents that automate workflows, enhance decision-making, and unlock new levels of operational agility. His leadership has been instrumental in delivering AI-powered capabilities that are reshaping how organizations run their core business processes. Prior to Microsoft, Sameer held senior leadership roles at SAP, where he led product management and strategy. He began his career as a systems engineer and has since built a reputation for scaling complex enterprise platforms and driving cloud-first transformations. Sameer holds a degree in Industrial Engineering from Bangalore University.

I am a Functional Lead and Senior Consultant at COSMO CONSULT, specializing in Microsoft Dynamics 365 Finance & Supply Chain Management.
I bring experience in designing and deliveringERP implementations, with a focus on aligning business processes and system architecture. My expertise lies in establishing structured approaches, clear governance, and strong stakeholder alignment to ensure successful project outcomes. I am a Functional Lead and Senior Consultant at COSMO CONSULT, specializing in Microsoft Dynamics 365 Finance & Supply Chain Management. I bring experience in designing and deliveringERP implementations, with a focus on aligning business processes and system architecture. My expertise lies in establishing structured approaches, clear governance, and strong stakeholder alignment to ensure successful project outcomes.

AI ERP Solution Architect at Cegeka specializing in Pharma & Medtech industry solutions with a focus on AI and Dynamics 365 Finance & Supply Chain Management. AI ERP Solution Architect at Cegeka specializing in Pharma & Medtech industry solutions with a focus on AI and Dynamics 365 Finance & Supply Chain Management.

Tony leads the business and channel development, sales, and partner engagement for K3 Fashion Solutions. With an MBA in retail, Tony works closely with customers and partners to bring about digital and AI business transformation in fashion using K3's Agentic Fashion ERP for D365 Finance, Supply Chain & Commerce and D365 Business Central

Tony has built significant relationships in the market and getting K3 recognised as one of the top ISV's partners in the Microsoft partner ecosystem, building alliances with Global System Integrators, retail consultants, industry bodies and of course, Microsoft and the global partner community. Tony leads the business and channel development, sales, and partner engagement for K3 Fashion Solutions. With an MBA in retail, Tony works closely with customers and partners to bring about digital and AI business transformation in fashion using K3’s Agentic Fashion ERP for D365 Finance, Supply Chain & Commerce and D365 Business Central Tony has built significant relationships in the market and getting K3 recognised as one of the top ISV’s partners in the Microsoft partner ecosystem, building alliances with Global System Integrators, retail consultants, industry bodies and of course, Microsoft and the global partner community.

Focusing on knowledge sharing, networking and building the Dynamics ERP community! Focusing on knowledge sharing, networking and building the Dynamics ERP community!

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